Customer reviews of HawaiiSurf

9,4 /10

Based on 10 175 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 129 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2 and 4 stars

Reset filters

Acheteur Vérifié

Published on 18/06/2016 à 01h02 following a purchase from 13/06/2016

Calm, simple and fast order.

Translated reviews

Acheteur Vérifié

Published on 16/06/2016 à 22h20 following a purchase from 11/06/2016

Great service.

Translated reviews

Acheteur Vérifié

Published on 16/06/2016 à 21h40 following a purchase from 12/06/2016

Order perfect! Advice for sizes Top! Order tracking and delivery went very well. The only downside was the packaging box a bit too patched up and arrived in average condition, however the content was protected and in perfect condition!

Translated reviews

Acheteur Vérifié

Published on 16/06/2016 à 08h27 following a purchase from 11/06/2016

Very responsive site.

Translated reviews

Acheteur Vérifié

Published on 15/06/2016 à 23h16 following a purchase from 11/06/2016

The 24-hour delivery was not met but well...

Translated reviews

Acheteur Vérifié

Published on 15/06/2016 à 21h02 following a purchase from 11/06/2016

Fast delivery, quality surf suits.

Translated reviews

Acheteur Vérifié

Published on 14/06/2016 à 17h00 following a purchase from 23/05/2016

Good but the announced delivery time is a bit fanciful: expect 24-48h before the package is sent + as much for delivery.

Translated reviews

Acheteur Vérifié

Published on 13/06/2016 à 18h42 following a purchase from 09/06/2016

fast

Translated reviews

Acheteur Vérifié

Published on 12/06/2016 à 06h52 following a purchase from 07/06/2016

.. good site.

Translated reviews

Acheteur Vérifié

Published on 11/06/2016 à 21h20 following a purchase from 06/06/2016

Hello, first of all Hawaïsurf was very responsive once the order was placed. Then the few comments helped me choose.

Translated reviews

Acheteur Vérifié

Published on 08/06/2016 à 09h19 following a purchase from 04/06/2016

Very good service. Always a bit too short on the online product descriptions

Translated reviews

Acheteur Vérifié

Published on 08/06/2016 à 07h36 following a purchase from 03/06/2016

Complete and easy

Translated reviews

Acheteur Vérifié

Published on 07/06/2016 à 21h39 following a purchase from 02/06/2016

Great site, fast delivery, quality products. Too bad there are quite a few stock shortages in products and sizes.

Translated reviews

Acheteur Vérifié

Published on 02/06/2016 à 15h41 following a purchase from 21/05/2016

practical

Translated reviews

Acheteur Vérifié

Published on 01/06/2016 à 22h58 following a purchase from 26/05/2016

Your site is clear and attractive (better than nomade), and navigation is intuitive. You can easily find what you're looking for.

Translated reviews

Acheteur Vérifié

Published on 29/05/2016 à 12h40 following a purchase from 20/05/2016

orders arrive on time given

Translated reviews

Acheteur Vérifié

Published on 27/05/2016 à 08h37 following a purchase from 23/05/2016

Very wide range of products with very affordable prices

Translated reviews

Acheteur Vérifié

Published on 26/05/2016 à 14h46 following a purchase from 22/05/2016

Very good, just maybe lacking a few brands

Translated reviews

Acheteur Vérifié

Published on 25/05/2016 à 22h45 following a purchase from 21/05/2016

fast and efficient

Translated reviews

Acheteur Vérifié

Published on 24/05/2016 à 13h30 following a purchase from 18/05/2016

Everything is very good except for the shipping costs which are too high.

Translated reviews

Acheteur Vérifié

Published on 24/05/2016 à 11h56 following a purchase from 18/05/2016

Good site, very useful videos to make your choice...

Translated reviews

Acheteur Vérifié

Published on 24/05/2016 à 08h58 following a purchase from 04/05/2016

Very good site.
With a wide choice of products.
Team that gives good advice.
Delivery time quite fast.

Translated reviews

Acheteur Vérifié

Published on 24/05/2016 à 07h01 following a purchase from 19/05/2016

Great site, diverse products, I always find my happiness!

Translated reviews

Acheteur Vérifié

Published on 23/05/2016 à 00h36 following a purchase from 18/05/2016

Very good site, shipping completely correct and within the indicated times.

Translated reviews

Acheteur Vérifié

Published on 22/05/2016 à 07h12 following a purchase from 18/05/2016

Perfect transaction except for 1 day delay in delivery compared to the date announced by the carrier TNT. Not a big deal in my opinion.

Translated reviews

Acheteur Vérifié

Published on 20/05/2016 à 14h46 following a purchase from 11/04/2016

Easy, fast, cool! Thank you! (even more promotions and it would be perfect!!)

Translated reviews

Acheteur Vérifié

Published on 19/05/2016 à 11h23 following a purchase from 12/05/2016

very good

Translated reviews

Acheteur Vérifié

Published on 18/05/2016 à 10h13 following a purchase from 10/05/2016

Order OK

Translated reviews

Acheteur Vérifié

Published on 17/05/2016 à 13h17 following a purchase from 06/05/2016

Very good

Translated reviews

Acheteur Vérifié

Published on 15/05/2016 à 12h35 following a purchase from 11/05/2016

This is the second time I order and the deadlines are always respected, nothing to complain about at this level, the only negative point is that with each of my orders, the name of the relay point is marked as the recipient. Thank you Hawaii

Translated reviews

Acheteur Vérifié

Published on 14/05/2016 à 22h51 following a purchase from 05/05/2016

practical

Translated reviews

Acheteur Vérifié

Published on 12/05/2016 à 20h48 following a purchase from 08/05/2016

Good site, the prices are correct, I benefited from a promotion, small downside, my password was changed without me asking for it... But nothing serious, quick reception without any problem, I recommend :)

Translated reviews

Acheteur Vérifié

Published on 12/05/2016 à 16h48 following a purchase from 26/04/2016

The site is easy to use, the payment goes well, I just don't trust PayPal too much, maybe use another payment method. Order received quickly, nothing to say!

Translated reviews

Acheteur Vérifié

Published on 12/05/2016 à 08h04 following a purchase from 07/05/2016

Impossible to track the package with the given order number

Translated reviews

Acheteur Vérifié

Published on 11/05/2016 à 19h42 following a purchase from 05/05/2016

Good, correct deadlines

Translated reviews

Acheteur Vérifié

Published on 11/05/2016 à 07h53 following a purchase from 06/05/2016

Practical

Translated reviews

Acheteur Vérifié

Published on 09/05/2016 à 19h58 following a purchase from 03/05/2016

Wrong delivery size - error in order preparation - no return slip with the invoice...

Translated reviews

Acheteur Vérifié

Published on 09/05/2016 à 18h11 following a purchase from 04/05/2016

Good site, attentive seller

Translated reviews

Acheteur Vérifié

Published on 07/05/2016 à 20h03 following a purchase from 03/05/2016

Fast.

Translated reviews

Acheteur Vérifié

Published on 06/05/2016 à 13h38 following a purchase from 30/04/2016

Nothing to report, I am satisfied.

Translated reviews