Customer reviews of HawaiiSurf

9,4 /10

Based on 10 175 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 129 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2 and 4 stars

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Acheteur Vérifié

Published on 02/05/2016 à 19h12 following a purchase from 25/04/2016

Fast delivery!

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Acheteur Vérifié

Published on 02/05/2016 à 14h07 following a purchase from 26/04/2016

It's fast and good products.

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Acheteur Vérifié

Published on 01/05/2016 à 15h54 following a purchase from 27/04/2016

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Acheteur Vérifié

Published on 01/05/2016 à 12h51 following a purchase from 27/04/2016

Practice

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Acheteur Vérifié

Published on 30/04/2016 à 13h59 following a purchase from 26/04/2016

good site, clear, nothing to complain about :)

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Acheteur Vérifié

Published on 29/04/2016 à 15h21 following a purchase from 25/04/2016

Ghkjjc

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Acheteur Vérifié

Published on 29/04/2016 à 13h15 following a purchase from 25/04/2016

Nice

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Acheteur Vérifié

Published on 29/04/2016 à 08h33 following a purchase from 25/04/2016

the communication is good and responsive. I have not yet been able to verify if the corrections have been made to my order (double order, credit on card...) but it seems to be in order. To be continued.

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Acheteur Vérifié

Published on 28/04/2016 à 21h09 following a purchase from 24/04/2016

fast delivery and intact products

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Acheteur Vérifié

Published on 28/04/2016 à 12h32 following a purchase from 23/04/2016

FAST DELIVERY AFTER ORDER

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Acheteur Vérifié

Published on 26/04/2016 à 07h46 following a purchase from 21/04/2016

Very good site

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Acheteur Vérifié

Published on 25/04/2016 à 19h52 following a purchase from 19/04/2016

NO PROBLEM

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Acheteur Vérifié

Published on 24/04/2016 à 13h28 following a purchase from 20/04/2016

Very good material but sometimes expensive, not enough clearance sales and hard to reach a seller because overloaded but still very pleasant.

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Acheteur Vérifié

Published on 22/04/2016 à 20h07 following a purchase from 15/04/2016

Serious site

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Acheteur Vérifié

Published on 21/04/2016 à 18h57 following a purchase from 17/04/2016

Fast delivery and well packaged, just need to test the product :)

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Acheteur Vérifié

Published on 20/04/2016 à 11h03 following a purchase from 14/04/2016

The inner parts of the SEBA wheels are loose in the bag.

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Acheteur Vérifié

Published on 18/04/2016 à 09h34 following a purchase from 13/04/2016

site not easy to order from

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Acheteur Vérifié

Published on 18/04/2016 à 08h37 following a purchase from 13/04/2016

The site is quite complete. The choice is vast even if the trend is more towards urban style than technical equipment. However, the delivery times are incorrect. A package ordered on a Wednesday at 11am has still not arrived the following Monday. There is confusion between the terms 'shipping' and 'delivery' (package shipped within 48h in reality and not delivered, an issue when it's one of the reasons we order from this site).

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Acheteur Vérifié

Published on 17/04/2016 à 20h11 following a purchase from 11/04/2016

Quality products.
Great Price.

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Acheteur Vérifié

Published on 16/04/2016 à 17h06 following a purchase from 11/04/2016

Good site, good material and order received within the hour

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Acheteur Vérifié

Published on 16/04/2016 à 13h12 following a purchase from 06/04/2016

Very good site, with good advice, especially on the size of the skates

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Acheteur Vérifié

Published on 14/04/2016 à 22h55 following a purchase from 26/03/2016

nothing to report, the product described on the site meets my expectations

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Acheteur Vérifié

Published on 14/04/2016 à 21h10 following a purchase from 10/04/2016

Product conforms and processing times are efficient

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Acheteur Vérifié

Published on 13/04/2016 à 21h00 following a purchase from 09/04/2016

The site itself has many problems when ordering and the sending of orders is often late compared to what is said

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Acheteur Vérifié

Published on 12/04/2016 à 07h17 following a purchase from 07/04/2016

very good

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Acheteur Vérifié

Published on 11/04/2016 à 14h05 following a purchase from 05/04/2016

Very good advice and the feeling of dealing with passionate people, all by phone! Thank you Hawaiisurf.

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Acheteur Vérifié

Published on 11/04/2016 à 11h09 following a purchase from 25/02/2016

Good service overall, the packaging seemed quite limited (not easy to pack a snowboard) but still in excellent condition.

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Acheteur Vérifié

Published on 10/04/2016 à 21h00 following a purchase from 06/04/2016

3 recent orders regarding the Bodyboard universe: - Model in stock not necessarily well updated on the website. - Delay in the shipment of the order without providing information. - Brief and hasty responses from the Body Dept. for inquiries. In short: could do better...

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Acheteur Vérifié

Published on 09/04/2016 à 15h56 following a purchase from 03/04/2016

Good but I never received the email to tell me that the package had arrived at the relay point

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Acheteur Vérifié

Published on 09/04/2016 à 13h47 following a purchase from 05/04/2016

The site offers a wide choice of products for several disciplines. The only issue may be regarding clarity.

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Acheteur Vérifié

Published on 08/04/2016 à 22h01 following a purchase from 03/04/2016

Simple and clean

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Acheteur Vérifié

Published on 08/04/2016 à 20h55 following a purchase from 04/04/2016

Responsive in terms of shipping

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Acheteur Vérifié

Published on 08/04/2016 à 15h32 following a purchase from 04/04/2016

Out of announced deadlines

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Acheteur Vérifié

Published on 08/04/2016 à 15h13 following a purchase from 04/04/2016

NOTHING TO REPORT

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