English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
A
Rating: 2 out of 5
Product not conforming to the photo, return at my expense and no response from customer service.
Translated reviews
Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 175 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Serious site and correct advice
Translated reviews
A
Rating: 4 out of 5
A lot of choices. Very serious site.
Translated reviews
A
Rating: 4 out of 5
Good except for the delivery service which should be banned... I have already had problems with DPD, I don't understand this choice of carrier.
Translated reviews
A
Rating: 4 out of 5
The shop itself, the service, speed, ease, quality of products... would have deserved 5 stars but I take one away for the delivery service they use because the package was left on the doorstep while we were present, it could have been stolen given the traffic, and all that without being warned that the package was delivered despite a not very reliable pseudo tracking, degraded packaging (product intact nonetheless). Please change your delivery service.
Translated reviews
A
Rating: 4 out of 5
very satisfied with my order. The size fits very well, I used the size guide. fast delivery, perfect
Translated reviews
A
Rating: 4 out of 5
Delivery tracking not up to date on the site and carrier address error (corrected).
Translated reviews
A
Rating: 4 out of 5
Very professional.
Translated reviews
A
Rating: 4 out of 5
Fast shipping, quality material.
Translated reviews
A
Rating: 4 out of 5
Very fast delivery, product conforms (thankfully), correct packaging.
Translated reviews
A
Rating: 2 out of 5
Package well received, product compliant but package torn without interior protection, products move and bump against each other
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Very serious site. The package was a bit rough and therefore the grip was a bit crushed.
Translated reviews
A
Rating: 2 out of 5
I ordered a pair of Seba E3-80 and I am extremely disappointed because the image does not correspond at all to the product I received, indeed, the intermediate support is just a simple velcro strap while in the product image there is a notched strap, I find it simply shameful to deceive the customer about the merchandise! I do not recommend this product at all! Otherwise, delivery time perfectly respected and careful packaging!
Translated reviews
A
Rating: 4 out of 5
Very good site, fast delivery and good products.
Translated reviews
A
Rating: 4 out of 5
A few more photos of the boards (top view, concave...) would be a plus
Translated reviews
A
Rating: 4 out of 5
compliant products delivered on time
Translated reviews
A
Rating: 4 out of 5
Fast shipping
Translated reviews
A
Rating: 4 out of 5
Fast delivery and items sold at recommended prices by the supplier. Too bad I had to take an extra item because I was missing €0.05 to benefit from free delivery to the pickup point.
Translated reviews
A
Rating: 4 out of 5
Good service and product received quickly.
Translated reviews
A
Rating: 4 out of 5
Top offer
Translated reviews
A
Rating: 4 out of 5
Good product choices, good quality
Translated reviews
A
Rating: 4 out of 5
Nice website, smooth navigation... Thank you!
Translated reviews
A
Rating: 4 out of 5
Suit in the right size, but not yet tried in situation.
Translated reviews
A
Rating: 4 out of 5
I encountered problems that were my fault (which caused delays in receipt) and they were resolved very well and very quickly. The only problem on the other side is that I did not receive the correct board. I did not request a change because I did not want to wait anymore but I am sure they would have done what was necessary
Translated reviews
A
Rating: 2 out of 5
The t-shirt ordered (picture basement cork Black) is described with raised lettering that I was able to verify on a model seen at Intersport (Reims) but could not buy because my size was no longer available. The one I received has totally flat lettering. I am disappointed.
Translated reviews
A
Rating: 4 out of 5
Order shipped quickly! Good product but the size did not fit me. Too bad the return costs are on me but efficient customer service
Translated reviews
A
Rating: 2 out of 5
I am disappointed because an item was missing from the package, nothing dramatic, there were only 3 bolts instead of the 4 I ordered... it can happen, it's a low-cost item but what I find abnormal is the lack of response to my message reporting the problem!
Translated reviews
A
Rating: 4 out of 5
Very good despite a small delivery issue, the selected relay point no longer accepted package drop-off. The logistics provider offered me home delivery the next day, I appreciated the gesture.
Translated reviews
A
Rating: 4 out of 5
A problem with the delivery, so received a week after the scheduled date. But satisfied overall, responsive and efficient customer service
Translated reviews
A
Rating: 4 out of 5
Satisfied with the handling (speed of shipping and refund). However, there is a lack of clarity regarding the follow-up on returns.
Translated reviews
A
Rating: 4 out of 5
Navigation on the site without problems, fast delivery, my purchase was a simple roller brake.
Translated reviews
A
Rating: 2 out of 5
Order received on time but with a defect. Since then, impossible to obtain the return document, customer service is ineffective
Translated reviews
A
Rating: 4 out of 5
Order as expected and fast shipping
Translated reviews
A
Rating: 4 out of 5
cool
Translated reviews
A
Rating: 4 out of 5
Fast delivery, but some black stains on the garment that fortunately came off with water
Translated reviews
A
Rating: 4 out of 5
top customer service
Translated reviews
A
Rating: 4 out of 5
Good site, I recommend
Translated reviews
A
Rating: 4 out of 5
Cool
Translated reviews
A
Rating: 4 out of 5
Product meets my expectations, fast shipping, no issues.
Translated reviews