HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Product as described. Well packaged. I chose the chronopost option for next day delivery. The package only left the next day even though I ordered in the morning as specified
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
24-hour delivery not respected even though an extra cost was paid ... not very correct!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
24h delivery not respected even though an extra cost was paid... not very correct!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2019
This site seems good to me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2019
This site seems good to me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
Where is the pair of socks offered with the purchase of a pair of ski shoes???
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
Where is the pair of free socks for the purchase of a pair of ski shoes???
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2019
a bit expensive for what it is, 12 euros for two pieces of neoprene... as for the shipping costs, really too expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2019
A bit expensive for what it is, 12 euros for two pieces of neoprene... as for the shipping costs, really too expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
It's perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
It's perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
Average packaging (box too big so crushed during transport); very interesting price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
Average packaging (box too big so crushed during transport); very interesting price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2019
Beautiful board, just a shame they are no longer gripped. @+
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2019
Beautiful board, just a pity they are no longer gripped. @+
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2019
Received 2 days after my order at the relay point, very reasonable sale price, too bad the shipping costs are a bit high... otherwise perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2019
Received 2 days after my order at the relay point, very reasonable sale price, too bad the shipping costs are a bit high... otherwise perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2019
The delivery was extremely fast, Hawaiisurf was on top, nothing to complain about! However, the North Face sweatshirt I bought clearly has the quality of an H&M sweatshirt but for €80 (logo cracked barely out of the packaging).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2019
The delivery was extremely fast, Hawaiisurf was top-notch, nothing to complain about! However, the North Face sweatshirt I bought clearly has the quality of an H&M sweatshirt but for €80 (logo cracked barely out of the packaging).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2019
Items very good but big problem with my order for which I had to call 4 times
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2019
Items very good but big problem with my order for which I had to call 4 times
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
very fast order, just the price of the parts a bit expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
very fast order, just the price of the parts a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
Good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
Good products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2019
The product was as ordered and without defects. However, Hawaii surf shipped it in its original packaging, without putting it in a transport box to protect it, just wrapped in black plastic film. This is the fourth ski helmet I have bought online, and I had never seen that! Luckily the carrier, DPD, is very professional, and managed to deliver it to me without a hitch!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2019
The product was as ordered and without defects.
However, Hawaii surf shipped it in its original packaging, without putting it in a transport box for protection, just wrapped in black plastic film. This is the fourth ski helmet I have purchased online, and I had never seen that! Fortunately, the carrier, DPD, is very professional, and managed to deliver it to me without a hitch!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2019
Well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
Perfect fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
Impeccable package, a bit long shipping despite Chronopost, however it’s the sales so understandable, very well done site since its redesign
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
Quality site, fast and careful shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
Almost perfect, however when I called during service hours for information about the order, no one answered the phone knowing that I was within the hours.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
I only received one shoe from the ordered pair, I have never seen that..
I therefore returned the product this morning
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2019
There should be more choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2019
Impeccable customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2019
perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2019
I recommend, package received on time and in good condition.
No problem with the payment.
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