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A
Rating: 4 out of 5
I recommend, package received on time and in good condition.
No problem with the payment.
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No problem with the payment.
Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 3 and 4 stars
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Rating: 4 out of 5
It's a shame there isn't a size guide with body types and the size worn by the model
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Rating: 4 out of 5
Too bad there isn't a size guide with the morphology and the size worn by the model
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Rating: 4 out of 5
Beautiful products, good discounts. However, returns are at your expense. Too bad
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Rating: 4 out of 5
Beautiful products, good discounts. However, returns are at your expense. Too bad.
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Rating: 3 out of 5
Package delivered to another address.
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Rating: 3 out of 5
Package delivered to another address.
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Rating: 3 out of 5
Very good price overall and items matching the order.
Delivery fees too high to Belgium.
Order preparation time before shipping relatively slow (1 week) due to the sale period.
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Delivery fees too high to Belgium.
Order preparation time before shipping relatively slow (1 week) due to the sale period.
A
Rating: 3 out of 5
Very good price overall and items corresponding to the order. Delivery costs too high to Belgium. Order preparation time before shipping relatively slow (1 week) due to the sales period.
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Rating: 3 out of 5
Limited packaging for a fragile helmet
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A
Rating: 3 out of 5
Limited packaging for a fragile helmet
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A
Rating: 4 out of 5
Good site, respect for delivery deadlines
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A
Rating: 4 out of 5
Good site, respect for delivery deadlines
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A
Rating: 4 out of 5
Correct and fast
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Rating: 4 out of 5
Correct and fast
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Rating: 4 out of 5
Very good!
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Rating: 4 out of 5
Very good!
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Rating: 4 out of 5
Very good, order shipped and received on time.
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Rating: 4 out of 5
Very good, order shipped and received on time.
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Rating: 4 out of 5
Small delivery issue but responsive and pleasant team. I recommend.
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Rating: 4 out of 5
Small delivery issue but responsive and pleasant team. I recommend.
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Rating: 4 out of 5
Good
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Rating: 4 out of 5
Very good product!
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A
Rating: 4 out of 5
Improve customer contact service
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Rating: 4 out of 5
Great price, fast shipping and free pickup at the relay point. Perfect
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A
Rating: 4 out of 5
Received on time
Good product conforms
Good packaging
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Good product conforms
Good packaging
A
Rating: 4 out of 5
Didactic!
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A
Rating: 3 out of 5
Item not compliant I will return it as soon as possible
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A
Rating: 3 out of 5
The site is very well done, I found exactly what I was looking for. However, I was not informed about the delivery to the relay point, I had to contact Hawaii Surf to find out where the delivery was
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Rating: 4 out of 5
Impeccable nothing to complain about!!!
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Rating: 3 out of 5
Order received quickly, no issues. Product as described, well packaged.
But the delivery with DPD... still not punctual despite the PREDICT service, and the delivery person who refuses to go up 3 floors to make the delivery...
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But the delivery with DPD... still not punctual despite the PREDICT service, and the delivery person who refuses to go up 3 floors to make the delivery...
A
Rating: 4 out of 5
Great price and correct delivery time
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Rating: 4 out of 5
Not much knowledge about ski boot thermoforming.
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Rating: 4 out of 5
Nothing to report
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Rating: 4 out of 5
My ski shoes match the image. Thanks to the fur, they are easy to put on but I haven't tried them on the slopes yet... the future will tell the rest!
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Rating: 4 out of 5
Serious
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Rating: 4 out of 5
Excellent relationship regarding the purchase of my snowboard, a team that listens and answered each of my technical questions, thanks to Romain who helped me a lot with the choice of my snowboard over the phone.
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Rating: 4 out of 5
Haven't received my order yet but the start of the process is good, I will give 5 stars as soon as I receive my order
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Rating: 4 out of 5
Ergonomic site, wide range of products, interesting prices, delivery within the indicated deadlines.
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Rating: 4 out of 5
Everything went very well, however I received the package in a bad state and the jacket that was inside wasn't even wrapped, I was lucky to receive it in good condition. The least you could do would be to wrap them to protect them...
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