Customer reviews of HawaiiSurf

Next day delivery is promised for any order placed before 2 PM.....I ordered my rollers on Thursday at 11 AM....I should have received them on Friday....I needed them for the weekend. The rollers finally arrived on Tuesday. Additionally, the white plastic part of the rollers is yellowed :(

Clear site often offering promotions on skate gear. The only downside is the grip that comes with the board. It is of poor quality.

Good

Received quickly but did not receive the right sneakers...not the right color.

I love it, thank you very much.

Good

Satisfactory

You can find everything a rider could be looking for. Only downside, some models are not available in certain sizes and the site does not offer the possibility to order them even if it means waiting a few weeks

Always a problem with grip tape why not use mobgrip or jesup instead of cheap grip?

Very good choice of interesting promotions, no problem with the package

Simple and efficient site but often lacks information to choose the right equipment.

Overall very good! I would have liked a confirmation SMS for shipping, and a slightly more reassuring packaging, but everything went smoothly, and the board is beautiful.. Excellent point to HS for also participating in the sales including on the Boards!! BRAVO!! A major store I have known for over 30 years, and I am delighted to see them still around!! LONG LIFE and THANK YOU!!

Still not delivered, although it was supposed to arrive yesterday

practical

Tb for Hawaiisurf, however, it is absolutely necessary to change the carrier TNT: I paid for home delivery and on 13/7, the delivery person did not bother to ring my doorbell even though 3 people were present and he dropped my package directly at a relay point. I went to pick it up but it was nowhere to be found at the relay. I then filed a complaint with TNT and they were supposed to call me back after contacting the delivery person. But two days later, I called back because I hadn't heard anything. Finally, my package was at the relay but since it was closed on Monday, I had to wait until Tuesday 17/7 to retrieve it!! I told my contact that all this would never have happened if the carrier had done their job, which is to deliver to my home. WELL, THEY HUNG UP ON ME!!

Very serious, fast shipping

The products were in accordance with the order and they were delivered within the announced timeframe (3 days). The packaging was a bit light (no bubble wrap for the skateboard) and the product could have been damaged during transport.

Very good products, nothing to complain about regarding the store. However, absolutely avoid home delivery by TNT! While I was entitled to free delivery to a relay point, I decided to pay 7.90 euros for home delivery because it was more convenient for me. Except that TNT didn't even bother to come to my home and directly dropped my package at a relay point 8km from my house at the beginning of the day! Paying nearly 8 euros for a service I was entitled to for free is a bit hard to swallow...

Almost perfect

Very good! It would really be nice if delivery to relay points was not charged

Low reliability of TNT

No worries even if my son would have liked some stickers like back in the day.

Correct ergonomics, good products but lacks a bit of variety, good promotions.

Ok nothing to report

Good site, serious and well detailed

Delivery time not respected

Wide choice
Attractive products

Very good site

It's really a good shop, I've ordered several times and I've never been disappointed

package delivered quickly and good customer service

The skateboard arrived on time, so at that level it's very good, but I only gave 4 stars because the skateboard was delivered like that in a box without anything to secure it, so I find that a bit mediocre especially at the price we pay, it would be a shame if it gets damaged... But otherwise it is in good condition and rides very well, thank you.

Lack of product definition

Super price, I opted for in-store delivery but the reception was really average. Not a big deal but it leaves a bad feeling. The impression of bothering people.

Nothing to say about the site, I am very satisfied. However, paying €7.90 with TNT who doesn't even ring the intercom at my home and goes directly to deliver the package to a relay point!!! Apparently we were 4 or 5 people in this case!!! I would like a refund of my shipping costs. Thank you. Best regards

Good

Received quickly and well packaged, the grip provided is appreciated. Very good service but a few minor scratches on the deck that I intended to use for display.

always great !

Good

I had tried to use a promo code but on the day of the deadline at 11 PM it was refused... luckily you relaunched the offer the next day. That's the only issue

Good choice