Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2017
N/A
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2017
Easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2017
Fast shipping and a wide choice of products but prices a bit high compared to other sites
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2017
Accurate description and simple ergonomics to use.
More emphasis should be placed on the discounts offered on the products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2017
Variety of choices, speed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2017
Shipping costs are very expensive compared to the weight of the item I ordered from you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2017
Very satisfied but delivery quite long (4 days)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2017
It's a shame that the online stocks are out of sync with the physical stocks, I had to change my bag model, and I didn't get my black Converse! Very good mail order site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2017
Great site, everything is clear and the products are of quality, however the delivery remains very expensive and we know that many surf and skate shops online manage to offer us free delivery (even if it's from 100 euros it's already better than nothing)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2017
Good, but lacking a commercial gesture like stickers or promotions, etc...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2017
For sliding and especially rollers despite a limited choice.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2017
Delivery scheduled for Monday and arrived on Wednesday, otherwise it's cool.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
super
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Serious and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Clear and simple site. Easy to order on it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2017
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2017
Nothing to say.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2017
the boxes of my products arrived with several dents, fortunately the products were intact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2017
professional, good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2017
The packaging is getting worse and worse
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2017
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2017
Website quite clear overall.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/08/2017
Some delays in responding to messages sent, but that was due to the holidays.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2017
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2017
Good but lacking information regarding the tracking of my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2017
Good value for money, you can find everything you need!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2017
The prices of the products change every time I reload the page (the Sale).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/07/2017
Ergonomic site, interesting prices, lots of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2017
A bit difficult to fit the bearings but it's okay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2017
Good but the payment in three installments without fees with Oney does not work properly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/07/2017
Size error
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2017
Fast and quality shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2017
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2017
Easy order on the site, delivery faster than expected (the package arrived before the email notifying me that it was arriving!)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2017
Well-made site, easy to find what you're looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2017
Fast and impeccable delivery
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