Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 03/09/2018 à 18h10 following a purchase from 14/08/2018

order well placed, but no order tracking by email,

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Response from HawaiiSurf Published on 18/09/2018

Hello Mrs. Hume,
Indeed at the time of your order a technical issue prevented the sending of tracking to customers, we apologize for this inconvenience as it is undoubtedly practical while waiting for a receipt.
The bug responsible has been resolved in August and the transmission of tracking is now done normally =).
We thank you for your feedback and constructive return!
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 03/09/2018 à 17h09 following a purchase from 29/08/2018

Very fast delivery, no problem.
Thank you Hawaii Surf

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Acheteur Vérifié

Published on 03/09/2018 à 14h38 following a purchase from 29/08/2018

To recommend without moderation. You can find your happiness there.

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Acheteur Vérifié

Published on 03/09/2018 à 14h28 following a purchase from 30/08/2018

Top as usual!!

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Acheteur Vérifié

Published on 03/09/2018 à 10h55 following a purchase from 30/08/2018

Package arrived in good condition and on time

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Acheteur Vérifié

Published on 03/09/2018 à 10h33 following a purchase from 29/08/2018

All received on time thank you Hawaii Surf

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Acheteur Vérifié

Published on 03/09/2018 à 00h14 following a purchase from 28/08/2018

Very happy with my purchase, good price, careful and fast shipping, thank you

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Acheteur Vérifié

Published on 02/09/2018 à 20h43 following a purchase from 11/08/2018

Bravo

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Acheteur Vérifié

Published on 02/09/2018 à 16h06 following a purchase from 28/08/2018

Order delivered very quickly but to a different parcel relay than the one requested, even though the chosen relay was available, I had to go to the other parcel relay because after contacting the carrier, they told me that the error came from Hawai surf. Otherwise, very good experience with their site and delivery (2nd time in less than 6 months)

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Response from HawaiiSurf Published on 18/09/2018

Hello, Indeed the initially chosen relay 'RETOUCHERIE STYLE' unfortunately no longer worked with DPD and had to be saved following your first purchase. In this case, we had to get closer to the nearest relay during shipping. I have no doubt that DPD must have rejected the 'error' rather than simply explaining the situation. Thank you for your feedback and your understanding =) Best regards Romain HAWAIISURF

Acheteur Vérifié

Published on 02/09/2018 à 00h53 following a purchase from 28/08/2018

Very fast service

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Acheteur Vérifié

Published on 01/09/2018 à 18h10 following a purchase from 27/08/2018

Perfect

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Acheteur Vérifié

Published on 01/09/2018 à 15h28 following a purchase from 25/08/2018

Very professional site and ultra-fast delivery!

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Acheteur Vérifié

Published on 01/09/2018 à 12h48 following a purchase from 28/08/2018

Ultra satisfied customer! Keep it up

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Acheteur Vérifié

Published on 31/08/2018 à 18h49 following a purchase from 27/08/2018

Top shop

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Acheteur Vérifié

Published on 31/08/2018 à 16h54 following a purchase from 19/08/2018

Fast, very good

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Acheteur Vérifié

Published on 31/08/2018 à 16h26 following a purchase from 27/08/2018

Very good, no issues with my first order. I recommend!

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Acheteur Vérifié

Published on 30/08/2018 à 19h43 following a purchase from 22/08/2018

Perfect

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Acheteur Vérifié

Published on 30/08/2018 à 16h01 following a purchase from 25/08/2018

Perfect, nothing to say :)

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Acheteur Vérifié

Published on 30/08/2018 à 14h41 following a purchase from 20/08/2018

Fast and compliant

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Acheteur Vérifié

Published on 30/08/2018 à 09h07 following a purchase from 25/08/2018

Top, as usual

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Acheteur Vérifié

Published on 29/08/2018 à 11h28 following a purchase from 25/08/2018

Fast delivery

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Acheteur Vérifié

Published on 29/08/2018 à 01h39 following a purchase from 13/08/2018

Super fast! very happy

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Acheteur Vérifié

Published on 29/08/2018 à 00h26 following a purchase from 23/08/2018

Very efficient, quality product for cheap with fast delivery

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Acheteur Vérifié

Published on 28/08/2018 à 21h35 following a purchase from 24/08/2018

Fast delivery and no problems.

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Acheteur Vérifié

Published on 28/08/2018 à 21h31 following a purchase from 24/08/2018

Fast, great price, free shipping

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Acheteur Vérifié

Published on 28/08/2018 à 14h23 following a purchase from 24/08/2018

Super fast!

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Acheteur Vérifié

Published on 28/08/2018 à 13h46 following a purchase from 23/08/2018

Real good deals on quality equipment, with impeccable and fast service!

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Acheteur Vérifié

Published on 27/08/2018 à 22h31 following a purchase from 23/08/2018

Very good product and interesting price

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Acheteur Vérifié

Published on 27/08/2018 à 18h06 following a purchase from 22/08/2018

I had a small issue with the order preparation time but after my call, the person I spoke to on the phone was very responsive and I received my order on time. Well done

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Acheteur Vérifié

Published on 27/08/2018 à 14h10 following a purchase from 18/08/2018

Perfect!!

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Acheteur Vérifié

Published on 26/08/2018 à 22h35 following a purchase from 22/08/2018

Good price, top products, fast shipping.
I recommend Hawaiisurf without any problem.

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Acheteur Vérifié

Published on 26/08/2018 à 21h38 following a purchase from 22/08/2018

excellent. professional team

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Acheteur Vérifié

Published on 26/08/2018 à 17h50 following a purchase from 22/08/2018

Good site

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Acheteur Vérifié

Published on 26/08/2018 à 14h41 following a purchase from 21/08/2018

Simple and fast

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Acheteur Vérifié

Published on 26/08/2018 à 13h13 following a purchase from 22/08/2018

Very good just if possible a better responsiveness for the delivery tracking.

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Acheteur Vérifié

Published on 26/08/2018 à 07h40 following a purchase from 21/08/2018

Sihop is great!
Great products, respect for delivery times and very pleasant customer service.
I recommend

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Acheteur Vérifié

Published on 26/08/2018 à 07h24 following a purchase from 21/08/2018

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Acheteur Vérifié

Published on 25/08/2018 à 17h06 following a purchase from 16/08/2018

good

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Acheteur Vérifié

Published on 25/08/2018 à 16h48 following a purchase from 21/08/2018

Very good, no issues. Product received quickly, it matches the description perfectly.

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Acheteur Vérifié

Published on 25/08/2018 à 11h36 following a purchase from 20/08/2018

Package very well packaged and delivered very quickly.
Very satisfied with my order and I thank Hawaï surf and its team.

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