Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2018
Nothing to complain about! Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2018
My favorite site for buying clothing or skate equipment, prices that defy all competition and a wide enough choice I love it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2018
Tip top
Plus, you can pay by PayPal
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2018
The package arrived on time and in good condition.
I couldn't ask for more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
Perfect! Nothing to say! Thank you ....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
the site is pleasant and easy to use.
I received my order in just a few days.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2018
Received on time and very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
Simple and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2018
Very good choice of interesting promotions, no problem with the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2018
Simple and efficient site but often lacks information to choose the right equipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2018
Simple and effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
Professional, quick, and neat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
Simple and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
Effective, fast delivery, easy-to-use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Fast and reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2018
Overall very good! I would have liked a confirmation SMS for shipping, and a slightly more reassuring packaging, but everything went smoothly, and the board is beautiful.. Excellent point to HS for also participating in the sales including on the Boards!! BRAVO!! A major store I have known for over 30 years, and I am delighted to see them still around!! LONG LIFE and THANK YOU!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Always clear and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2018
Order received very quickly, everything is there. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2018
Complete site, which has in real time the products from the magazine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2018
I recommend this site, fast delivery, prices are not excessive and a wide choice for all sliding sports
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2018
practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2018
Very serious. I have never been delivered so quickly. I followed the site's instructions for the size and the model fits me perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2018
Ultra fast and careful shipping!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2018
Fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2018
fast delivery. perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2018
Good store, very good price, I called before placing my order and the person answered my questions, he was very friendly. I ordered right away, received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2018
Nothing to report, fast, compliant, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2018
lacks technical characteristics of the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
The order went very well. I chose to pick them up at the store, it was ready a few minutes after I made the payment on the site. On site, I found them a bit too big and the sellers immediately went to see if there were other sizes available. And generally, I have never had any problems with this store.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2018
Tb for Hawaiisurf, however, it is absolutely necessary to change the carrier TNT: I paid for home delivery and on 13/7, the delivery person did not bother to ring my doorbell even though 3 people were present and he dropped my package directly at a relay point. I went to pick it up but it was nowhere to be found at the relay. I then filed a complaint with TNT and they were supposed to call me back after contacting the delivery person. But two days later, I called back because I hadn't heard anything. Finally, my package was at the relay but since it was closed on Monday, I had to wait until Tuesday 17/7 to retrieve it!! I told my contact that all this would never have happened if the carrier had done their job, which is to deliver to my home. WELL, THEY HUNG UP ON ME!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2018
PRODUCT CONFORMING TO PHOTOS. WELL PACKAGED. DELIVERY ON TIME. TO TRY...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2018
Very good, always someone to respond by email if needed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2018
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
Perfect packaging, shipment of the package on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2018
Perfect! Best store in France!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2018
Order arrived on the scheduled date and well packaged. I am satisfied
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