Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2023
Great website with a top selection of products and a team that listens and is always responsive to every request! Thank you team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2023
everything great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2023
Everything perfect, products and shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2023
Everything perfect, good communication. Shipment from FR to BCN fast. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2023
A wide choice of clothing in addition to a very available & helpful customer service team! I recommend :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2023
serious, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2023
Very good.
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Response from HawaiiSurf
Hello, Thank you for your feedback, great roller skating adventures await you! :) I wish you a pleasant day. Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2023
Great
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Response from HawaiiSurf
Hello, We are delighted that your Rip Curl wetsuit suits you. Have a great day. See you soon, Cécilia from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2023
I recommend! Very fast and efficient
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Response from HawaiiSurf
Hello, Thank you for taking the time to share your experience. The speed of our shipments is one of our priorities. See you soon :) Have a nice day and a great weekend! Cécilia from Hawaiisurf.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2023
Fast delivery.
Nothing to say
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Response from HawaiiSurf
Hello, Thank you for your feedback, hoping that you like your items. I wish you a pleasant day. See you soon. Cécilia from Hawaiisurf
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2023
Practical site, I find my son's favorite board very quickly.
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Response from HawaiiSurf
Hello, We are delighted that the Santa Cruz board pleased your son. Hoping he enjoys it to the fullest this summer! Have a very nice day. Cécilia from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2023
Great site! All the sliding sports at your fingertips
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Have a nice day. See you soon, Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2023
Nothing to complain about, fast shipping
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Response from HawaiiSurf
Hello, We are delighted that you found the desired rollers on our site. Our logistics team is committed to shipping your orders as quickly as possible. Hoping to see you again very soon! Have a great day, Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2023
Fast shipping and impeccable service.
Everything perfect!!!!
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Response from HawaiiSurf
Hello, Thank you for taking the time to share your experience. We wish you a wonderful day. See you soon! Cécilia from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2023
Many choices and easy access
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Response from HawaiiSurf
Hello, We are delighted that you like your items. Have a great day and a good weekend. See you soon, Cécilia from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2023
Good price, efficient customer service, delivery ok, nothing to say, I recommend
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Hoping to see you again soon! I wish you a beautiful day. Cécilia from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2023
Very fast and efficient. Nothing to say
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Response from HawaiiSurf
Hello, Thank you for your feedback. Have a pleasant day and a good weekend. See you soon, Cécilia from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2023
I am very satisfied
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Response from HawaiiSurf
Hello, I am glad that your sweatshirt suits you. I wish you a very good day. Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2023
Very functional site, as well as customer service, speed for delivery, items conform to descriptions.
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Have a great day. See you soon, Cécilia from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Very fast delivery. Great goods. Happy to order again
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Response from HawaiiSurf
Hello, All the Hawaiisurf team is happy that you enjoyed your order. Have a nice day. See you soon Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Great service! Thank you!
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
A problem with the delivery. They were very responsive to remedy the issue through another channel.
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Response from HawaiiSurf
Hello, We are delighted that our service met your expectations. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Fast and precise delivery, good price at a fair price
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Have a nice day. See you soon Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
Excellent, very happy with the fast delivery in less than 3 days and as a gift a cover for the snowboard ordered, I recommend this store, thank you again
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2023
Thank you, order arrived very quickly
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Response from HawaiiSurf
Hello, We are delighted that your pair of Black Crows skis suits you. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2023
Perfect, compliant and fast!!! I recommend!!
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Response from HawaiiSurf
Hello, We are delighted that your Patagonia fleece suits you. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2023
a good site
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2023
I am very satisfied with the skis and the mounting of the bindings. The shipment of my order was very fast!
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Response from HawaiiSurf
Hello, We are delighted that your ski pack suits you. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2023
I only give 4 stars because of the delivery that was announced to us by the carrier and was not respected
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Response from HawaiiSurf
Hello, We are sorry again that the carrier did not meet its commitments. Following our phone discussion, we have reported the information to the carrier. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon! Have a nice day. Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2023
Fast service and nice skate!
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Response from HawaiiSurf
Hello, All the Hawaiisurf team is happy that you enjoyed your order. Have a nice day. See you soon Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2023
Fast delivery!
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your loyalty and hopes to see you soon! Have a nice day. Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2023
Super fast delivery
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Response from HawaiiSurf
Hello, We are delighted that your Dalbello shoes suit you. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you soon! Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2023
Very good
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Response from HawaiiSurf
Hello, We are delighted that your bindings suit you. The entire Hawaiisurf team thanks you for your loyalty and hopes to see you soon! Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2023
Good products at an interesting price (didn't see cheaper elsewhere for the item purchased during my research).
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your loyalty and hopes to see you soon! Have a nice day. Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2023
Everything went perfectly, I would have liked a little note on the choice of equipment
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Response from HawaiiSurf
Hello, We are delighted that your order suits you. Our team of experts is available from Monday to Friday from 9 am to 1 pm and from 2 pm to 6 pm to advise you. You can reach them at 05 33 78 06 00 or by email at: [email protected] Next time, don't hesitate to contact us for personalized advice! The entire Hawaiisurf team wishes you a good day, Tom from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2023
Fast shipping and good prices.
Highly recommended online store!
Rocco
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Response from HawaiiSurf
Hello, The Hawaiisurf team thanks you for your loyalty and hopes to see you soon! Have a nice day. Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2023
Great
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your loyalty and hopes to see you soon! Have a nice day. Tom from Hawaiisurf
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2023
Order processed and shipped very quickly. Nothing to complain about.
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Response from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Have a nice day. See you soon, Tom from Hawaiisurf
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