Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
I buy all my bodyboard gear there, the team is super professional and attentive to offer what suits you best! Impeccable service! (advice, delivery, and customer service)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
Well perfect good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Nice advice for my Sniper bodyboard, impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
I am very satisfied with this transaction. Product as described, reasonable shipping costs for such fast shipping. Item received in 2 days. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
2 orders, 2 without faults. Great service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
A reliable and fast website. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Very good state of mind! I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Top-notch, they are easily reachable, give good advice, I recommend much more than Nomade Shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Listening 5*
Thank you for this great experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Very pleasant sellers and good advice, a nice variety of products for all levels, ages, and disciplines in roller and skate. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Thanks to Julien for his advice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Easy to use site. Very good responsiveness from the team when I asked them to correct a size error I made during the order. Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Actually, I sent the same request, on Instagram and by email. And I did not receive the same response. Being a novice since it was a skateboard for my grandson. So I don't know if I made the right choice. But the board is of good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
Excellent communication regarding the order process. Order arrived 1 day early. Their carrier GLS is very professional: good communication, time slot respected, the delivery person calls, etc... which is very rare nowadays. The delivered material is as ordered.
Just a small remark about the packaging, maybe a bit too light for a skateboard, the box arrived slightly damaged but the skateboard is in perfect condition. So no reason to take away a star.
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
Superb Rhythm collection, the shorts are top quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
An exemplary site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
Nice site!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2021
Quite practical for finding an item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
Top seller thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
Visit to the store in the 14th with my son.
I was very well advised at all levels.
I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
Great advice & careful shipping. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2021
Good quality and fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Very pleasant and helpful staff, a lot of choices in roller models for various budgets.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
Team attentive and gives great advice! Super gear and store in general!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Excellent shop, surfboard delivered super quickly with good advice... Go for it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Everything was perfect, from start to finish! I highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Excellent, I will remain loyal to HawaiiSurf!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
Thank you again for the advice
Fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Easy navigation, call between noon and 2 and guided by a very good advisor, so the order was placed the same evening in the process
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Very competent team. Thanks to Julien for his advice on choosing my first surfboard.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2021
Responsive site, order received in 5 days.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2021
Order received 2 days after purchase as agreed. Great! Only negative point, the delivery person didn't give me time to check the package, he ran away.... GLS should choose your delivery people better, he never warned me, very unpleasant and unprofessional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
Difficult to reach but nice and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
Top site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Great advice over the phone. The team is very nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
At the top
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