Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 19/05/2021 à 06h19 following a purchase from 18/05/2021

Very good service

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Acheteur Vérifié

Published on 15/05/2021 à 18h13 following a purchase from 15/05/2021

Excellent service and friendliness.

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Acheteur Vérifié

Published on 15/05/2021 à 17h55 following a purchase from 15/05/2021

Reliable, attentive, available

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Acheteur Vérifié

Published on 15/05/2021 à 16h27 following a purchase from 10/05/2021

Great shop! Very wide choice in skate (decks, trucks, etc.) and super nice sellers, top!!

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Acheteur Vérifié

Published on 14/05/2021 à 23h09 following a purchase from 28/04/2021

Super fast shipping!!!! Super skateboard!

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Acheteur Vérifié

Published on 14/05/2021 à 14h35 following a purchase from 10/05/2021

Great, nothing to say, product conforms to what was seen on the site, thanks again.

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Acheteur Vérifié

Published on 13/05/2021 à 16h57 following a purchase from 09/05/2021

Fast and careful shipping, perfect. However, the site is a bit buggy, I received my board in 2 days but the site tells me it is still being prepared.

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Acheteur Vérifié

Published on 13/05/2021 à 00h03 following a purchase from 12/05/2021

Very good service and very professional.

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Acheteur Vérifié

Published on 12/05/2021 à 10h37 following a purchase from 02/05/2021

Order delivered very quickly. Customer service is responsive and accommodating. I recommend!

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Acheteur Vérifié

Published on 11/05/2021 à 23h16 following a purchase from 11/05/2021

Great!

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Acheteur Vérifié

Published on 11/05/2021 à 18h06 following a purchase from 01/05/2021

great

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Acheteur Vérifié

Published on 11/05/2021 à 10h46 following a purchase from 04/05/2021

Everything arrived perfectly, thank you for these great rollers!

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Acheteur Vérifié

Published on 11/05/2021 à 08h42 following a purchase from 06/05/2021

Product as described, fast delivery, no over-packaging

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Acheteur Vérifié

Published on 10/05/2021 à 21h47 following a purchase from 10/05/2021

Nice, professional, with a choice (skate).

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Acheteur Vérifié

Published on 10/05/2021 à 16h58 following a purchase from 10/05/2021

Very well advised on the phone by Julien. Great team.

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Acheteur Vérifié

Published on 10/05/2021 à 16h36 following a purchase from 10/05/2021

Team attentive for advice. Top.

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Acheteur Vérifié

Published on 10/05/2021 à 15h47 following a purchase from 08/05/2021

The site is well organized, easy to use even on mobile, happy with my purchase!

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Acheteur Vérifié

Published on 10/05/2021 à 09h14 following a purchase from 24/04/2021

Excellent telephone reception, same at the Paris shop.
T

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Acheteur Vérifié

Published on 08/05/2021 à 18h05 following a purchase from 08/05/2021

Efficiency for placing an order. I am now waiting for the delivery.
Best regards

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Acheteur Vérifié

Published on 07/05/2021 à 20h00 following a purchase from 07/05/2021

My order was placed easily

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Acheteur Vérifié

Published on 06/05/2021 à 23h07 following a purchase from 29/04/2021

Very good! Fast delivery, product ok.

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Acheteur Vérifié

Published on 06/05/2021 à 20h15 following a purchase from 06/05/2021

Intuitive and pleasant site!

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Acheteur Vérifié

Published on 06/05/2021 à 17h48 following a purchase from 06/05/2021

Great website easy to use

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Acheteur Vérifié

Published on 05/05/2021 à 13h46 following a purchase from 04/05/2021

Easy to access, everything is clear I placed my order in 3 minutes

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Acheteur Vérifié

Published on 05/05/2021 à 11h38 following a purchase from 04/05/2021

I am waiting to receive my order but for now nothing to say
Customer service by phone is perfect

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Acheteur Vérifié

Published on 04/05/2021 à 23h22 following a purchase from 04/05/2021

Perfect

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Acheteur Vérifié

Published on 04/05/2021 à 09h13 following a purchase from 03/05/2021

I ordered a pair of Riedell rollers that arrived on the announced date. The package contained a "crab" key that allows you to disassemble all the parts.
Impeccable.

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Acheteur Vérifié

Published on 04/05/2021 à 08h32 following a purchase from 03/05/2021

Simple and effective

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Acheteur Vérifié

Published on 03/05/2021 à 19h13 following a purchase from 03/05/2021

Correct, reasonable prices despite the limited size choices, excellent delivery times, and Julien is very nice, as well as the shop sellers in Paris.

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Acheteur Vérifié

Published on 02/05/2021 à 17h26 following a purchase from 02/05/2021

Tip top

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Acheteur Vérifié

Published on 02/05/2021 à 09h20 following a purchase from 25/04/2021

After delivery issues, Julien redirected my package which was received in 5 days, thank you!

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Acheteur Vérifié

Published on 02/05/2021 à 08h14 following a purchase from 28/04/2021

Product as described, fast delivery

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Acheteur Vérifié

Published on 01/05/2021 à 09h48 following a purchase from 15/04/2021

Fast delivery in 48 hours and in accordance with my order. And a great product too

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Acheteur Vérifié

Published on 01/05/2021 à 00h23 following a purchase from 26/04/2021

Product conforms to its description, delivered on time. Perfect.

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Acheteur Vérifié

Published on 30/04/2021 à 15h47 following a purchase from 27/04/2021

Fast shipping, great prices on Flying Wheels boards, good size coarse grip offered, very happy with this first order with you.

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Acheteur Vérifié

Published on 30/04/2021 à 10h16 following a purchase from 29/04/2021

Excellent service, this is not my first order with them, they have always been clean. I recommend without any problem

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Acheteur Vérifié

Published on 29/04/2021 à 22h42 following a purchase from 17/04/2021

Thank you! Until next time!

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Acheteur Vérifié

Published on 29/04/2021 à 11h47 following a purchase from 28/04/2021

The site is functional and practical! Everything is perfectly indicated.

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Acheteur Vérifié

Published on 28/04/2021 à 09h51 following a purchase from 16/04/2021

top shop

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Acheteur Vérifié

Published on 27/04/2021 à 21h10 following a purchase from 23/04/2021

I was delivered ahead of the expected delivery date. Having ordered a model that I couldn't try, I relied on the seller's advice. Everything is perfect.

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