Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
very satisfied with my order. The size fits very well, I used the size guide. fast delivery, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
A lot of choice on the site
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Very fast package, well protected and of quality, a service beyond estimated expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Beautiful board and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Super fast order! Exactly what I was looking for and easy communication! Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Product conforms, at a fair price! Fast shipping and receipt.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
Delivery tracking not up to date on the site and carrier address error (corrected).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Everything was done in total compliance with what was communicated at the time of purchase. Therefore, customer satisfaction is guaranteed!
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
It's the surf shop in France that deserves to still be here. Order on the site and free product pickup in the Paris store very quickly. The brand sorting works a bit randomly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Order of jacket + snow pants.
The service is impeccable: fast and smooth delivery, the products are carefully packaged.
I had to search a bit to find a size guide for the clothing, had to dig on the brand's website. A guide available or a direct link on the hawaiisurf site would be an additional comfort from my point of view.
Thank you for everything!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
Product conforms, very fast shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Super fast delivery, skateboard perfectly packaged and conforming to the description. The carrier contacts you to arrange delivery by email. For my part, the skateboard was dropped in the garden at the exact planned spot.
Thank you for everything!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Fast and compliant. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Top-notch - unbeatable price - delivery more than on time - you have gained a lifelong customer, friends
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
As usual, fast, serious, reliable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Fast and careful shipping, no unpleasant surprises... to recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Just perfect! Received in less than 48h, everything is great my son is delighted and so are we. A big thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
First order, and very good experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Very responsive, perfect packaging, sent within the hour. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Very good site. Good choice of products with respectable prices. Easy and timely delivery. You can go there with your eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
I placed an order
Item received 2 days later, perfect item!!!
Thanks again for the advice on this purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
Product conforms to the description.
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Clear and simple site, a lot of choices, fast and efficient shipping. I must have been a customer for 25 years and never disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Very satisfied with my purchase.
Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Ultra fast delivery, the skateboard is beautiful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Of course....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2020
Very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Very fast delivery and without problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
Reactive, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Great. Stock up to date on the site, unlike Nomadeshop.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2020
Fast shipping, quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Client from the time when the internet was just starting (No-way, AnyWay), always satisfied with the Hawaii Surf team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
Very fast and efficient delivery, top product. Thank you very much
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2020
Very fast delivery, product conforms (thankfully), correct packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Very good site. Never disappointed.
I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Fast and careful delivery. Product conforms to the description. Impeccable site. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
Fast and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Good service, good communication.
Good value for money
I recommend.
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