Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Very good, fast service, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Fast delivery and product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2020
Oh yes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
A problem with the delivery, so received a week after the scheduled date. But satisfied overall, responsive and efficient customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
Very good service, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Arrived in two days
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
Satisfied with the handling (speed of shipping and refund). However, there is a lack of clarity regarding the follow-up on returns.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2020
Navigation on the site without problems, fast delivery, my purchase was a simple roller brake.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Great. Fast delivery and great advice from the sellers (in Paris but also by phone and messenger)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Ultra fast delivery, product as described. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
compliant and delivered without delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Product as described, very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
No issues, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Delivered on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2020
Order as expected and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
A problem with the delivery, we picked up the wet package after having to come back because they couldn't find the package, the pickup point leaves much to be desired
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Very complete site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
Effective, good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Order on time, very satisfied with the order, very welcoming and professional staff!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Deadline respected and product compliant, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Very good site, order placed on August 3, received on August 5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Optimal site navigation, very large selection of equipment, competitive prices Very good discovery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Order shipped quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Order shipped very quickly, package arrived at the same time as us at our vacation spot! Just perfect!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Very satisfied. Order delivered on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
cool
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Very fast delivery, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Item conforms to its description: skateboard deck with a length of grip as a gift delivered for free to a pickup point in 2 days despite delays related to COVID. All at the lowest price on the net, what more could you ask for? For my part, Bravo! Don't change anything and good continuation!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2020
Fast delivery, but some black stains on the garment that fortunately came off with water
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Excellent responses to my questions from the advisor before placing the order + delivery ok, keep it up, it's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Order delivered very quickly!! Rollers meet my expectations!! I will order wheels for my son's rollers!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Perfect as always, super fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Very satisfied with the Hawaiisurf site, fast shipping and very good product. I recommend Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
Very well designed and clear site. Good products and fair prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
product compliant, fast delivery; Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Perfect, as always... Plus, free shipping for a purchase of 3 euros, it's royal!
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