Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 13/07/2020 à 16h18 following a purchase from 07/07/2020

Very good. Compliant product and fast delivery to the relay point.

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 13/07/2020 à 15h50 following a purchase from 08/07/2020

IMPECCABLE

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 13/07/2020 à 13h58 following a purchase from 08/07/2020

Item as described received quickly and well packaged. With a commercial gesture.
Very good seller.

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 13/07/2020 à 13h35 following a purchase from 08/07/2020

From the website to delivery, impeccable, fast and very well packaged products. Very satisfied with Hawaii Surf

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 13/07/2020 à 11h16 following a purchase from 07/07/2020

Fast and serious shipping, a bit disappointed by the grip offered but it's just a detail!

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
Thank you for your feedback, can you tell us why you were disappointed by the grip that was offered to you?
We hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 13/07/2020 à 09h59 following a purchase from 07/07/2020

Competitiveness of the offer + efficiency of the ordering process + speed of delivery + simplicity of tracking + compliance upon receipt = 5 stars.

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 12/07/2020 à 20h45 following a purchase from 06/07/2020

Nothing to complain about, everything went well

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 12/07/2020 à 19h17 following a purchase from 07/07/2020

Superb and quality products, fast and hassle-free delivery, I recommend.

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 12/07/2020 à 17h14 following a purchase from 06/07/2020

Equipment in good condition, delivery a bit chaotic

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
We are sorry to hear that the delivery service did not meet your expectations, please let us know the reasons it did not so we can make improvements.
We would like to thank you for your feedback and hope to see you again very soon. :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 12/07/2020 à 14h10 following a purchase from 07/07/2020

Very fast shipping, I received my order two days later and the item was impeccable!

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 12/07/2020 à 11h26 following a purchase from 06/07/2020

Perfect

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 12/07/2020 à 00h42 following a purchase from 01/07/2020

Nothing to complain about, fast and careful shipping, all good.

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 11/07/2020 à 19h18 following a purchase from 02/07/2020

Everything went well

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 11/07/2020 à 18h41 following a purchase from 04/07/2020

Cool

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 11/07/2020 à 14h14 following a purchase from 03/07/2020

Very good and beautiful products.

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 11/07/2020 à 13h16 following a purchase from 05/07/2020

Very good product.
Extremely fast delivery!!!
Bravo for your professionalism!

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 11/07/2020 à 10h00 following a purchase from 01/07/2020

Only store selling the model of rollers I was looking for for my daughter! Received very quickly after ordering, super well packaged, package in perfect condition! Magnificent rollerblades, plenty of photos on the site for each model, I will come back to buy on your site!

Translated reviews

Response from HawaiiSurf Published on 15/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 10/07/2020 à 01h58 following a purchase from 19/06/2020

Fast and efficient order. There are good advisors on site.

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 09/07/2020 à 20h43 following a purchase from 02/07/2020

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 09/07/2020 à 17h56 following a purchase from 30/06/2020

Very fast international shipping thank you very much HawaiiSurf

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 09/07/2020 à 14h46 following a purchase from 28/06/2020

The HawaiiSurf team is responsive and attentive.
The payment systems are varied (the choice of bank transfer is particularly practical to address issues with credit card limits on large purchases) and the customer experience is very satisfactory!
Small downside on the transport provider (not very careful).

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 09/07/2020 à 08h33 following a purchase from 29/06/2020

Clear and precise

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 08/07/2020 à 16h16 following a purchase from 30/06/2020

Received very quickly; I recommend.

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 08/07/2020 à 10h45 following a purchase from 26/06/2020

Fast

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 08/07/2020 à 08h47 following a purchase from 28/06/2020

Top quality/price ratio

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 08/07/2020 à 07h21 following a purchase from 27/06/2020

The choice of quality products often brings me back to HawaiiSurf.

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/07/2020 à 23h47 following a purchase from 01/07/2020

Very good, impeccable service, careful and attentive. I recommend!

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/07/2020 à 22h40 following a purchase from 26/06/2020

Extra

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/07/2020 à 19h08 following a purchase from 02/07/2020

Fast delivery to Spain, well packaged, excellent quality skateboard, my son is overjoyed. I recommend

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/07/2020 à 07h57 following a purchase from 01/07/2020

great advice and reliable

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/07/2020 à 22h51 following a purchase from 22/06/2020

Nothing to say. Top-notch, as usual

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/07/2020 à 19h47 following a purchase from 01/07/2020

Impeccable, serious site and fast delivery. Answers the phone.
Hawaii surf Ivry is an institution of sliding, and for a long time

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/07/2020 à 19h07 following a purchase from 01/07/2020

I recommend; no problems!!

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/07/2020 à 18h26 following a purchase from 30/06/2020

Very well packaged parcel, quality products

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/07/2020 à 17h44 following a purchase from 02/07/2020

Order received super fast.
Top thanks
I will get my future boards from hawaiisurf

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/07/2020 à 14h19 following a purchase from 01/07/2020

Product conforms to the information on the site at the time of order. Relatively short delay between order and receipt at the relay point.

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/07/2020 à 14h02 following a purchase from 01/07/2020

Very fast delivery

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/07/2020 à 09h24 following a purchase from 30/06/2020

Perfect customer service

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/07/2020 à 09h01 following a purchase from 30/06/2020

Fast and efficient

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 05/07/2020 à 23h05 following a purchase from 26/06/2020

Very fast shipping

Translated reviews

Response from HawaiiSurf Published on 10/07/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.