HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Hello Sir,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
The package arrived very well and is of very good quality, we are satisfied.
The only downside: it was dropped on the ground in the farm. No one received it or confirmed having received the package. If it had been lost or stolen, we wouldn't know anything. I plan to place another order with you. There is a bell to the right of the entrance to the farm. Please ring and deliver my next purchase directly to me in person.
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Response from HawaiiSurf
Hello Madam,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
We will inform the carrier about this unacceptable method.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Very fast delivery and product as described.
Translated reviews
Response from HawaiiSurf
Hello Madam,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Thank you!!! Excellent longboard, fast and top-notch delivery.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Perfect. Fast delivery, responsive and friendly customer service. :)
Translated reviews
Response from HawaiiSurf
Hello Madam,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Good.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
I ordered a complete ski outfit from Belgium, no problem! Whether for payment, delivery or even the respect of the announced deadline, nothing to say!
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Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Fast delivery despite the lockdown
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2020
Very good!
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Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Fast delivery and item as described
The delivery price is relatively high.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Very satisfied with my order, smooth site, describes the items well, relatively fast delivery for my part
Translated reviews
Response from HawaiiSurf
Hello Madam,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very good, simple and fast, I recommend the site
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Fast delivery and everything is impeccable
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Perfect and well priced at the end of the season
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2020
Good reception of the rollers. Hawaii surf is attentive to our requests regarding the order. The rollers are of good quality (Frx80). However, I was not aware that this product was on 'drop and ship' (that it was not present with the sellers and required an additional delivery time).
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
Regarding Dropshipping, it is announced at the beginning of the description that the product has an extended delivery time..
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Very good service but a bit disappointed not to have received the goodies (stickers) ;)
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
Regarding the stickers, we had run out when we shipped your order, our apologies...
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Great, comfortable sneakers, fast shipping.
Translated reviews
Response from HawaiiSurf
Hello Madam,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Third order with you, and still no issues. Even with confinement, shipping and delivery very fast. Thank you!
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Superb responsiveness from the team during the lockdown and thanks to Claude who helped me choose the right size, on the first try, on a model I didn't know.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
Very good, but the carrier did not call..
Translated reviews
Response from HawaiiSurf
Hello Sir,
We will notify the carrier to take the necessary steps, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2020
Nothing to complain about...
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Very good, the leash is of good quality
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Very fast shipping, the product is great, thank you!
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Fast and compliant with the order
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Very professional and responsive.
Translated reviews
Response from HawaiiSurf
Hello Madam
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Very good. Fast.
Translated reviews
Response from HawaiiSurf
Hello Madam,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Order was perfect!
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Order received very quickly despite the lockdown, very good store and competent for having had them on the phone. I recommend.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Perfect
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
I am very satisfied with my order. It was at my place in 4 days.
Translated reviews
Response from HawaiiSurf
Hello Madam
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Good
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Order placed on April 27 in the early afternoon and it arrived on April 29 at 10:30 am, even during the lockdown HawaiiSurf managed to honor my order in record time, a big thank you to the whole team who continued to work. The products were in accordance with my order and the packaging was perfect. I recommend.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Fast and careful shipping.. Now I just have to test the board..
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Not bad stock, fast delivery.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Perfect nothing to say.
Just if the Sniper brand could indicate the size in circumference of the leashes because S-M or L-XL is not very precise.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon. Regarding the leashes, we do not have the exact circumferences.. :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Whether in-store or online, never disappointed by HawaiiSurf. Always someone to advise in person or on messenger. Ultra-fast delivery via GLS. Top.
I highly recommend!!!
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Quality items at reduced prices
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Very fast despite the pandemic. Product compliant and package not damaged.
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
The site is efficient, delivery is fast and the items are of quality
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Fast delivery. Item perfectly matching the photo
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
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