Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Compliant with expectations and brief delay
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Response from HawaiiSurf
Hello Sir,
We are very happy to read you, we thank you for this positive review. We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Great
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive review, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
Super smooth transaction!
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Response from HawaiiSurf
Hello,
Thank you for your positive review, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Fast delivery and very good commercial follow-up, upon receipt one of the items had a slight defect, within a few hours the problem was resolved, completely satisfied... I recommend
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Response from HawaiiSurf
Hello Madam,
We thank you for your positive review and especially for your satisfaction regarding our customer service. We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2020
Great
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Response from HawaiiSurf
Hello Madam,
We are happy to read your review, we thank you and hope to see you again very soon on HawaiiSurf.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Nothing to complain about, just perfect!
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Response from HawaiiSurf
Hello Madam,
It is really pleasant to read from you, we thank you for your review!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2020
Compliant with my expectations
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Response from HawaiiSurf
Hello Sir,
Very well, we are happy to read that everything went very well for you.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Great! Small payment issue resolved in no time. Really top-notch! Super fast delivery!
Thank you very much!
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Response from HawaiiSurf
Hello Sir,
It is a pleasure to read your review, all is well that ends well :) We hope to see you again very soon, thank you for your loyalty!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Fast delivery...No issues...Nothing to report
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Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
This is my second purchase and it is always perfect. The price is excellent. The shipping is very fast. I am extremely satisfied. I recommend it and I will come back to you.
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Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read from you, we hope to see you a third time on our website then ;)
In any case, we thank you for this very pleasant review!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
Very good communication with the shop, fast shipping, for a longboard quite delicate I would have put a little more protection like blue foam on the rails, nose and tail well protected. For next time ;)
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Response from HawaiiSurf
Hello Sir,
We are happy to learn that your product was well taken care of and arrived at its destination on time. We will pass on the improvements to be made on the packaging to the concerned service. We want to thank you for your positive review and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2020
good site
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Response from HawaiiSurf
Hello Sir,
We thank you for your review :)
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
very good, with just a downside on the delivery time indication ;-)
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Response from HawaiiSurf
Hello Sir,
We apologize for this wait time, we did send your product on time, but we are still escalating the information. Thank you for taking the time to express your satisfaction through this review!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
Fast shipping and compliant with the order.
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Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read from you and we thank you for this review. We are happy to see that everything went very well with HawaiiSurf.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
A delivery speed that is pleasing! A product that meets expectations and is beautiful
Thank you!
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Response from HawaiiSurf
Hello Sir,
We are happy to read your review, we thank you for sharing your shopping experience on our website. We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Very good site, fast and precise on the description. I recommend.
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Response from HawaiiSurf
Hello Sir,
We thank you for recommending us and sharing your own experience with HawaiiSurf, it is a real pleasure to see that everything went very well.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
Everything was perfect! The jacket, the purchasing and the fast delivery. I absolutely recommend the site!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2020
Excellent
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Response from HawaiiSurf
Hello Madam,
Thank you for your positive feedback, we hope to see you again very soon!

See you soon, the entire HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Order received on time and complete, nothing to say
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Response from HawaiiSurf
Hello Madam,
Thank you for your positive feedback! See you very soon on HawaiiSurf.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Order processed quickly and fast delivery!
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Response from HawaiiSurf
Hello Sir,
We thank you for this new review which is also positive ;) We hope to see you again very soon on HawaiiSurf.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2020
Everything is great.... efficient and fast. Good price
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Response from HawaiiSurf
Hello Sir,
Your comment is great! We thank you for sharing your experience with HawaiiSurf. We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
First order placed at Hawaii Surf, I ordered on Thursday and received the skis the following Tuesday, so the deadline was perfectly respected! The skis are compliant with the order and at the best price on the internet! I couldn't reach them by phone, but a quick and effective response via Facebook was given to me!
I highly recommend!
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Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read from you, we thank you for sharing your positive experience with HawaiiSurf, we wish you good sessions with your skis! We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Order sent and received very quickly, the ski shoes are new, good sizes, nothing to add
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback, we are happy to learn that your experience with HawaiiSurf went very well.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2020
Good purchase, deadline met
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are happy to see that your experience on HawaiiSurf went very well, we hope to see you again very soon!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Product as described, fast delivery, attractive price, all good.
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2020
Impeccable
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Response from HawaiiSurf
Hello,
Great, we are happy that everything went well!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
Perfect....free and fast delivery. Quality product
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Response from HawaiiSurf
Hello Sir,
Thank you for sharing your experience with HawaiiSurf, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2020
Fast shipping
Possibility to communicate by email effectively
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Response from HawaiiSurf
Hello Madam,
We thank you for your positive review, we hope to see you again very soon!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Fast delivery and product compliant with my request.
Completely satisfied.
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Response from HawaiiSurf
Hello Sir,
We are happy to read from you and to see that your experience with HawaiiSurf went very well! We thank you for your positive review.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2020
Good value for money, good after-sales service, fast shipping!
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Response from HawaiiSurf
Hello Madam,
It is with pleasure that we read your review, we thank you for it. Hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2020
Missing information about shipping. I saw the equipment arrive without being informed even though I had called to inquire.
Fortunately, I was present by chance.
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Response from HawaiiSurf
Hello Sir,
Very surprising that you did not receive tracking on your order, we apologize for this inconvenience. We thank you for taking the time to write to us, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
Rather satisfied. Delivery a bit longer than announced.
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Response from HawaiiSurf
Hello Sir,
We are sorry to learn that your delivery was unusually long, however we hope to see you again very soon for a new and shorter experience regarding waiting time. Thank you for sharing your experience through this review!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2020
The best prices, a delivery respected to the letter, a great product, a great ease of purchase, in short, the best!
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we are pleased to learn that your experience with HawaiiSurf went well in every way! Thank you for your detailed and positive feedback.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2020
Serious, package received on time, well packaged (pretty cool for surfing)
I recommend
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read your review, we thank you and would be happy to see you among us soon.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2020
Perfect, I called because it was a gift, I received good advice and the material is great!!!
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Response from HawaiiSurf
Hello Madam,
It is a pleasure to read you, we thank you for your positive review! Hoping to see you again very soon!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
Perfect, on time
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Response from HawaiiSurf
Hello Sir,
Thank you for your positive review, glad your experience went well with HawaiiSurf.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2020
Fast delivery, good quality product
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Response from HawaiiSurf
Hello Madam,
We thank you for taking the time to write to us, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Nothing to criticize, thank you. Best regards
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Response from HawaiiSurf
Hello Sir,
We would like to thank you for your feedback, hoping to see you again very soon!
Have a nice day, see you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
Happy with my purchase and delivery was perfect thank you!!!
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Response from HawaiiSurf
Hello Sir,
We are happy to learn that your order went well on HawaiiSurf, we thank you for your review.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2020
We searched for this pad for a long time and finally found it at HawaiiSurf. Item as ordered and received on time. Thank you
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Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read your experience with HawaiiSurf, you found your happiness and that is what matters to us, we thank you for your positive review and hope to see you again very soon on our website.
The HawaiiSurf team.