Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 4 and 5 stars

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Acheteur Vérifié

Published on 30/11/2019 à 14h14 following a purchase from 25/11/2019

Perfect

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Acheteur Vérifié

Published on 30/11/2019 à 13h21 following a purchase from 25/11/2019

perfect everything received as per order and very quickly

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Acheteur Vérifié

Published on 30/11/2019 à 08h26 following a purchase from 24/11/2019

I have ordered several times on the site, I am satisfied. The navigation is smooth although I preferred the previous layout. The delivery is fast. The only small downside this time was that one item was missing from my order, but very quickly the customer service was responsive and managed to rectify this small inconvenience, and the next day I received the missing item! Ordered items: several Invaders Seba 80 mm wheels of different colors, they have quite a good grip and last over time. A safe bet for freeriders and riders ;-) for good sessions in urban mode. I had a preference for the hyper-concrete G wheels but the site apparently no longer sells them, for me they had a bit more grip! I recommend this site for its seriousness.

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Acheteur Vérifié

Published on 29/11/2019 à 15h17 following a purchase from 22/11/2019

Speed, price, and consideration top! Thank you HWS

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Acheteur Vérifié

Published on 29/11/2019 à 14h21 following a purchase from 23/11/2019

Effective, I was even surprised to see my package delivered so quickly.

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Acheteur Vérifié

Published on 26/11/2019 à 21h58 following a purchase from 09/11/2019

Delivery a bit long 10 days for stock

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Acheteur Vérifié

Published on 26/11/2019 à 17h00 following a purchase from 21/11/2019

Great products and very good prices. Very fast delivery. Very happy thank you Hawaii surf.

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Acheteur Vérifié

Published on 26/11/2019 à 14h01 following a purchase from 21/11/2019

Article compliant deadlines respected

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Acheteur Vérifié

Published on 26/11/2019 à 07h23 following a purchase from 14/11/2019

Product compliant, received on time. Nothing to add. Perfect and thank you :)

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Acheteur Vérifié

Published on 24/11/2019 à 23h59 following a purchase from 17/11/2019

Arrived quickly and without defects

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Acheteur Vérifié

Published on 24/11/2019 à 19h37 following a purchase from 19/09/2019

I am fully satisfied, I received my package in 24 hours.
I was a bit worried at first, due to some harsh comments. I tried to reach them by phone to verify and they are attentive and very good advice.
Thank you @HawaiiSurf!

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Acheteur Vérifié

Published on 24/11/2019 à 16h01 following a purchase from 19/11/2019

Received on time and compliant

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Acheteur Vérifié

Published on 23/11/2019 à 22h21 following a purchase from 16/11/2019

very happy

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Acheteur Vérifié

Published on 23/11/2019 à 08h15 following a purchase from 08/10/2019

Very good: fast and well packaged

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Acheteur Vérifié

Published on 22/11/2019 à 23h50 following a purchase from 14/11/2019

Good material and order arrived quickly and in very good condition

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Acheteur Vérifié

Published on 22/11/2019 à 16h52 following a purchase from 15/11/2019

Good

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Acheteur Vérifié

Published on 22/11/2019 à 14h36 following a purchase from 14/11/2019

conclusive phone contact. direct purchase of the right product. I recommend. thank you

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Acheteur Vérifié

Published on 22/11/2019 à 14h35 following a purchase from 05/11/2019

Helpful sellers

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Acheteur Vérifié

Published on 22/11/2019 à 14h32 following a purchase from 17/11/2019

Nothing to report.

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Acheteur Vérifié

Published on 22/11/2019 à 09h35 following a purchase from 12/11/2019

Very good site where you can customize your roller with plenty of choices! Order reception super fast, really satisfied.

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Acheteur Vérifié

Published on 21/11/2019 à 10h41 following a purchase from 09/11/2019

Deadline respected. Easy navigation. Good value for money.

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Acheteur Vérifié

Published on 17/11/2019 à 16h57 following a purchase from 12/11/2019

Article compliant with the description, fast delivery, very satisfied!

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Acheteur Vérifié

Published on 16/11/2019 à 18h15 following a purchase from 11/11/2019

Delivery compliant and fast! Thank you

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Acheteur Vérifié

Published on 16/11/2019 à 14h31 following a purchase from 10/11/2019

Great as usual

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Acheteur Vérifié

Published on 16/11/2019 à 14h10 following a purchase from 09/11/2019

very fast delivery, careful package, thank you

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Acheteur Vérifié

Published on 15/11/2019 à 23h41 following a purchase from 06/11/2019

Very satisfied to easily find the spare parts for my daughter's skates without breaking the bank

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Acheteur Vérifié

Published on 08/11/2019 à 15h03 following a purchase from 01/11/2019

Great

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Acheteur Vérifié

Published on 07/11/2019 à 07h11 following a purchase from 26/10/2019

Delivery time too long, initially expected within 3 days and received in 8 days

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Acheteur Vérifié

Published on 07/11/2019 à 00h56 following a purchase from 26/10/2019

Fast shipping. Products as described

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Acheteur Vérifié

Published on 06/11/2019 à 17h23 following a purchase from 09/10/2019

a lot of choices and well cataloged

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Acheteur Vérifié

Published on 04/11/2019 à 20h26 following a purchase from 23/10/2019

Great

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Acheteur Vérifié

Published on 03/11/2019 à 17h44 following a purchase from 25/10/2019

Well received, perfect thank you

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Acheteur Vérifié

Published on 03/11/2019 à 14h31 following a purchase from 20/10/2019

very fast delivery! thank you

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Acheteur Vérifié

Published on 02/11/2019 à 19h54 following a purchase from 27/10/2019

Very good product.

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Acheteur Vérifié

Published on 02/11/2019 à 16h22 following a purchase from 18/10/2019

Very user-friendly site, easy to access and simple and quick to use, very good.

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Acheteur Vérifié

Published on 02/11/2019 à 13h49 following a purchase from 19/09/2019

very good customer relationship.

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Acheteur Vérifié

Published on 02/11/2019 à 09h15 following a purchase from 16/09/2019

Fast and efficient

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Acheteur Vérifié

Published on 02/11/2019 à 00h16 following a purchase from 22/10/2019

Perfect service and attentive sellers by phone

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Acheteur Vérifié

Published on 01/11/2019 à 23h23 following a purchase from 14/09/2019

fast

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Acheteur Vérifié

Published on 01/11/2019 à 21h36 following a purchase from 18/10/2019

Simple navigation

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