/10
★★★★★
based on 534 reviews published
★★★★★
based on 534 reviews published
Latest customer reviews
4
/5
★★★★☆
The after-sales service is quite improvable. No one was interested in calling to check that we had received the equipment correctly, to ask if we had any issues when starting it up, if everything was fine...
Ortopedia Tram Hospital O.
purchased on 09/04/2025
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5
/5
★★★★★
I am satisfied with the purchase, and especially with the delivery time. It has improved a lot. Congratulations.
Podología Punto Es Slu P.
purchased on 07/04/2025
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5
/5
★★★★★
Everything is perfect and as expected.
Núria P.
purchased on 11/04/2025
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4
/5
★★★★☆
Everything is correct. If I had to mention something, for orders over €250 they used to give lollipops, but in my last 2 orders I haven't been lucky. Always on time, that's for sure.
Beatriz L.
purchased on 03/04/2025
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1
/5
★☆☆☆☆
I sent an email with the transfer receipt on the same day I made it, two days later they wrote to me to say they would send me the account number to make the transfer and complete my purchase. I replied that I had already sent them an email with the receipt and then I had to call two days later as I did not receive a response.
Julia C.
purchased on 01/04/2025
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Answer from Herbitas
Hello, thank you for your comment.
We sincerely apologize for the confusion and the delay in processing your order. At Herbitas Laboratories, we usually send a second email with the bank details as a reminder, to facilitate the process in case the customer has not been able to make the transfer at the time.
We have reviewed your case and indeed, the receipt was received correctly. Since the order was placed on April 1 in the afternoon, it was processed on the 2nd. Our usual shipping time is 2-3 working days, depending on the area. Since April 5 and 6 coincided with the weekend, the delivery was made on April 7.
We are very sorry that you had to call to get a response, and we take note of your experience to continue improving our customer service.
Thank you for your trust and for helping us improve.
Best regards,
Herbitas Laboratories Team
We sincerely apologize for the confusion and the delay in processing your order. At Herbitas Laboratories, we usually send a second email with the bank details as a reminder, to facilitate the process in case the customer has not been able to make the transfer at the time.
We have reviewed your case and indeed, the receipt was received correctly. Since the order was placed on April 1 in the afternoon, it was processed on the 2nd. Our usual shipping time is 2-3 working days, depending on the area. Since April 5 and 6 coincided with the weekend, the delivery was made on April 7.
We are very sorry that you had to call to get a response, and we take note of your experience to continue improving our customer service.
Thank you for your trust and for helping us improve.
Best regards,
Herbitas Laboratories Team
5
/5
★★★★★
Very satisfied with the order and delivery on time.
María Jesús R.
purchased on 31/03/2025
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4
/5
★★★★☆
Everything is correct
Alvaro David P.
purchased on 31/03/2025
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5
/5
★★★★★
Fast and everything perfect
Francisco S.
purchased on 31/03/2025
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4
/5
★★★★☆
Very good service
Ángeles F.
purchased on 28/03/2025
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5
/5
★★★★★
Fast and correct shipping
Maria Concepcion S.
purchased on 29/03/2025
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5
/5
★★★★★
Speed and efficiency
Ramon M.
purchased on 27/03/2025
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5
/5
★★★★★
Good
Yolanda C.
purchased on 27/03/2025
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5
/5
★★★★★
Great products at good prices
Enrica Daniela M.
purchased on 27/03/2025
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5
/5
★★★★★
Everything is correct, fast shipping
Alberto G.
purchased on 25/03/2025
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5
/5
★★★★★
Online shopping is very easy
Marta G.
purchased on 25/03/2025
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1
/5
★☆☆☆☆
In the penultimate order, I received two phenolic foams in poor condition, I complained and they told me they would send them with the next order, nothing has arrived except what I ordered.
Mª Elena Andujar Aparicio A.
purchased on 06/03/2025
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5
/5
★★★★★
Everything arrived correct and on time
Gemma L.
purchased on 18/03/2025
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4
/5
★★★★☆
Satisfied
Emanuel Joaqim Antunes M.
purchased on 16/03/2025
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5
/5
★★★★★
Everything is perfect
Mercusot S.
purchased on 16/03/2025
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5
/5
★★★★★
Always effective
Verónica O.
purchased on 14/03/2025
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5
/5
★★★★★
Always effective
M Lurdes V.
purchased on 09/03/2025
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5
/5
★★★★★
Very good
Cristina G.
purchased on 10/03/2025
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5
/5
★★★★★
Toppp
Emanuele F.
purchased on 10/03/2025
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5
/5
★★★★★
.
Alberto E.
purchased on 07/03/2025
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5
/5
★★★★★
Excellent service
Cinzia P.
purchased on 07/03/2025
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5
/5
★★★★★
Everything perfect
Emilio D.
purchased on 05/03/2025
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5
/5
★★★★★
A 10 every time.
Diana F.
purchased on 26/02/2025
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2
/5
★★☆☆☆
I forgot to add one thing that I had forgotten and they would not send it to me unless I paid new postage after a rather large order.
Marta G.
purchased on 25/02/2025
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5
/5
★★★★★
Great products and delivery in record time!
Axelle M.
purchased on 24/02/2025
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5
/5
★★★★★
Everything is perfect. Thank you very much
Isabel N.
purchased on 10/02/2025
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