Customer reviews of Homeose.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 10 043 published reviews
5 8 953 89% 4 911 9% 3 101 1% 2 32 0% 1 46 0%

Summary of reviews

The store delivers consistently reliable order processing, with many customers noting easy ordering, accurate and timely fulfillment, careful packaging, and products arriving in good condition. They highlight fast and attentive customer service, including friendly phone support and responsive handling of exchanges or issues. The product range and descriptions are repeatedly praised, with items matching photos and sizes fitting well, supported by clear delivery timing and attractive prices. Overall, customers appreciate the seriousness, reliability, and ongoing positive shopping experience.

Reviews 2 and 3 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Good packaging. On the other hand I received the emails of preparation of my order, then of forwarding that after having received my parcel which arrived 1 to 2 days after the date indicated...at the time of the order. Concerning the articles received, I am a little disappointed...
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Response from Homeose.fr
Thank you for your feedback and sorry for the delay in delivery. We will pass on your comments to our logistics team. We hope that despite this inconvenience, the products received meet your expectations. Please do not hesitate to contact us if necessary. See you soon on Homéose.fr.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Fast delivery time. Not enough information on the sizes which can really vary from one model to another, even from one color to another in the same model!
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Response from Homeose.fr
Hello, thank you for your feedback on our site. We are glad you appreciated our fast delivery times. We apologize for the size issues you encountered. We take note of your comment and will do our best to inform our customers in the future. Thank you for your trust and loyalty. See you soon on Homéose.fr!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
I am quite satisfied with the products (12/20) the delivery was very fast, the downside is that the package arrived open (nothing was missing though)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Everything was fine until the delivery which took much longer than expected. The package was sent after my departure from France and is waiting for me at home...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/11/2017
Fast shipping but item too big I have an addicted jersey in size XL that fits me well For the price I paid this one I will not send it back but I will be wary next time!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Quality items ok but I was supposed to receive a 20% discount that I never received .... so I am disappointed
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Response from Homeose.fr
Hello,

We're sorry to hear that you haven't received your 20% discount. Could you please contact us directly by email or telephone so that we can resolve this problem quickly? We would like to assure you that your satisfaction is our priority. Thank you for your confidence and your opinion. Sincerely yours, The Homéose.fr team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Quite satisfied with the service rendered in terms of processing the purchase quickly and sending it!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Disappointed with one of the products ordered because of the lack of explanation on the site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Thank you for reviewing your measurements, my order corresponds to what I ordered, a small issue delivery via *** not top they claimed to have made a delivery on 20.6 what could not be since I was present and the whole family all day. Sincerely
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Response from Homeose.fr
Hello,
Thank you for your feedback. We are sorry that the delivery did not meet your expectations. We will pass on the information to our delivery department so that they can take the necessary steps. We hope you are satisfied with your order despite this slight hitch. Sincerely, The Homéose.fr team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Very clear and easy to use website. Product that I qualify as expensive: I was surprised not to find promos while the sales period is in full swing ....
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Response from Homeose.fr
Hello, thank you very much for your comment and your positive feedback on our site. We are sorry that you found our products expensive and we take note of your suggestion regarding promotions during sales. We will try to do better in the future. Thank you again for your feedback. Sincerely yours, The Homéose.fr team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Neutral
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Response from Homeose.fr
Thank you for your feedback. We have taken your feedback into account and will do our utmost to improve our service. Please do not hesitate to contact us if you have any suggestions or comments. Sincerely, The Homeose.fr team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Briefs modus vivendi OK. HOM T-Shirt very average. material cut, color OK, but a sleeve cuff seam came undone after the second wash (worn 1 time).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2017
Fast delivery but prices a little high for the quality of the products.
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Response from Homeose.fr
We are delighted to hear that you have appreciated the speed of our delivery. Regarding the price of our products, we do our best to offer quality products at competitive prices. We take your opinion into account and will work to improve our offer. Thank you for your trust and your constructive feedback.
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