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C
Rating: 5 out of 5
Unfortunately, one part is still missing. The rest is as good as always.
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Customer reviews of Homeose.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 057 published reviews
Summary of reviews
Homeose.fr is consistently praised for fast and reliable delivery, with many reviews noting quick shipping, correct deadlines, and orders arriving as described. Customers highlight the quality of products, including comfortable underwear, aesthetically pleasing packaging, and small value-added touches like personalized notes and little gifts in the package. The store is described as professional and trustworthy, with strong customer service and clear communication, and many buyers report repeat purchases and long-term loyalty. Overall, the experiences emphasize dependable fulfillment, accurate product representations, and thoughtful extras that enhance the shopping experience.
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J
Rating: 5 out of 5
Very good!
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M
Rating: 5 out of 5
Very good, but it's not easy to see whether the product is actually available. But the entire order was received.
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J
Rating: 5 out of 5
Receipt verified and double-checked. Competent team. Product offered as shown and of good quality
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M
Rating: 4 out of 5
I should have been contacted after your supplier's color error; the option was good. Good luck.
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P
Rating: 5 out of 5
Very satisfied with my purchases. A trustworthy site to recommend. Perfect service. Quality items.
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J
Rating: 5 out of 5
Very satisfied with the order. The material of these underwear is very pleasant, and the little notes included with the delivery slip are always very nice. Thank you.
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J
Rating: 5 out of 5
Quality products: comfort; aesthetics; packaging. Fast shipping. Fair prices. Perfect.
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J
Rating: 5 out of 5
Very good underwear shopping site. Fast shipping. Very good communication.
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A
Rating: 5 out of 5
A loyal customer, I still have nothing to complain about with this online shop: competitive, professional, and reliable!
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C
Rating: 5 out of 5
A serious business; customer satisfaction is always optimal
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B
Rating: 5 out of 5
Always very well received by Christophe and his colleagues
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M
Rating: 1 out of 5
I never received my last order?
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Response from Homeose.fr
Hello Martial,
We’re sorry to hear that you haven’t received your last order. We’d like to understand what happened and do what’s needed to help you. Could you contact us privately with your order number?
Kind regards,
The Homéose.fr team
We’re sorry to hear that you haven’t received your last order. We’d like to understand what happened and do what’s needed to help you. Could you contact us privately with your order number?
Kind regards,
The Homéose.fr team
R
Rating: 5 out of 5
Products received as ordered and shipped quickly
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J
Rating: 5 out of 5
Good choice, never disappointed
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P
Rating: 5 out of 5
The item delivered matched my order and the photos on the website. Delivery took a little while (3 weeks), but Homéose.fr had made it clear that the item I ordered was out of stock. A nice touch: a personalized little note was included in the package with the item.
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C
Rating: 5 out of 5
A client for several years....
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J
Rating: 5 out of 5
Very satisfied with my purchase! I won't hesitate to order again!
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P
Rating: 4 out of 5
Meets expectations
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G
Rating: 5 out of 5
Very satisfied; product as described; delivery time met.
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M
Rating: 2 out of 5
My order took too long to be delivered, and I couldn't enjoy my purchase (Agadir swim briefs) because it arrived after I had already left for vacation...
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Response from Homeose.fr
Hello Mustapha,
We are sorry that your order arrived after you had left for vacation and that you were unable to enjoy your Agadir swim briefs. Please contact us so that we can look into the situation with you.
Kind regards,
The Homéose.fr team
We are sorry that your order arrived after you had left for vacation and that you were unable to enjoy your Agadir swim briefs. Please contact us so that we can look into the situation with you.
Kind regards,
The Homéose.fr team
A
Rating: 5 out of 5
Package as ordered, no issues, recommended seller
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M
Rating: 5 out of 5
Always very good, products and delivery times
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J
Rating: 5 out of 5
Delivery was compliant and fast. Good logistics tracking.
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O
Rating: 4 out of 5
Very short cut, which lets the inner briefs show a little. Lightweight, quick-drying fabric. Very nice color.
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A
Rating: 5 out of 5
Good product, the only downside is that I went to pick up my parcel after receiving the email, but they hadn't put the parcels on the shelves. I had to go back, with fuel prices as they are. This is unacceptable.
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T
Rating: 5 out of 5
Very good product, very fast, free delivery—what more could you ask for? And always a little note in the package.
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J
Rating: 1 out of 5
I placed an order for delivery to a pickup point. I chose a pickup point in a shopping center for easier parking. Without asking me, the parcel was delivered to another pickup point, downtown, in an area where parking is prohibited. I called your customer service to report it and was brushed off. You can't do anything about it, that's just how it is, and I have to adapt. I'll adapt by no longer ordering from you.
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Response from Homeose.fr
Hello Jean-Marc,
We understand your disappointment regarding the delivery of your order, and we are sincerely sorry for the inconvenience this caused.
The carrier redirected your parcel on its own because the pickup point you selected was full. Unfortunately, we cannot change this.
Like you, I regret this very exceptional situation, which was beyond our control.
Of course, we remain available to help find a solution to your transportation problem.
Kind regards,
The Homéose.fr team
We understand your disappointment regarding the delivery of your order, and we are sincerely sorry for the inconvenience this caused.
The carrier redirected your parcel on its own because the pickup point you selected was full. Unfortunately, we cannot change this.
Like you, I regret this very exceptional situation, which was beyond our control.
Of course, we remain available to help find a solution to your transportation problem.
Kind regards,
The Homéose.fr team
W
Rating: 5 out of 5
Free delivery within 24 hours: everything is perfect
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J
Rating: 5 out of 5
Perfect as usual
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P
Rating: 1 out of 5
I wrote to you saying that it was too small, but I got no reply.
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Response from Homeose.fr
Hello Mr. Poirier,
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations, and we would like to help you find a solution. Please feel free to contact us directly via private message so that we can discuss your situation.
Kind regards,
The Homéose.fr team
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations, and we would like to help you find a solution. Please feel free to contact us directly via private message so that we can discuss your situation.
Kind regards,
The Homéose.fr team
J
Rating: 4 out of 5
Delivery a bit long
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F
Rating: 5 out of 5
Very good and very good customer follow-up!
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F
Rating: 5 out of 5
Perfect Very attentive to its clients
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P
Rating: 5 out of 5
Perfect order, received quickly
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J
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Fast delivery, products that perfectly meet expectations.
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S
Rating: 5 out of 5
Effective quick items compliant with the description
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B
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Fast and efficient
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