/10
★★★★★
based on 2375 reviews published
★★★★★
based on 2375 reviews published
Latest customer reviews
5
/5
★★★★★
The ladder I bought is beautiful perfect 8 steps all aluminum very stable even with the handlebars to hold on while climbing and the object holder to fix at the top I am very happy to have it because compared to other brands that cost twice as much I paid half as much thank you very much
Marisa C.
purchased on 30/12/2024
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4
/5
★★★★☆
Good balance between quality and price
Jacques B.
purchased on 26/12/2024
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5
/5
★★★★★
The perfect experience
Fernand P.
purchased on 20/12/2024
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5
/5
★★★★★
Nothing to report. The parcel is in good condition and the item meets my expectations.
Denis F.
purchased on 23/12/2024
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5
/5
★★★★★
Made purchase during the Christmas holidays, thinking that the indicated delivery slipped x because of the holidays, instead it was respected. Well done and thank you. Happy New Year
Ercole Giovanni G.
purchased on 31/12/2024
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5
/5
★★★★★
Meets expectations
Antonio A.
purchased on 30/12/2024
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5
/5
★★★★★
Good
Antony Sumith Prasanga W.
purchased on 31/12/2024
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5
/5
★★★★★
All ok!!! Recommended
Gianluca P.
purchased on 02/01/2025
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5
/5
★★★★★
Very fast delivery.
Davide D.
purchased on 31/12/2024
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5
/5
★★★★★
Perfect
Claudio M.
purchased on 29/12/2024
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5
/5
★★★★★
Top
Adalberto L.
purchased on 29/12/2024
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5
/5
★★★★★
Helpful staff kind and very professional in advising
Giovanni T.
purchased on 16/12/2024
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1
/5
★☆☆☆☆
Package probably arrived to the courier on time, but not to our company. It was scheduled for delivery on December 20, but was not delivered. We had an event scheduled for December 21. Even making a last-minute hold at Bartolini's on the evening of Dec. 20, there was nothing to be done. We had to make other arrangements, with no small amount of difficulty. I still picked up the package because I am good, and because we may need it in the future. For this order I could only pick it up on December 27. Surely the product will be highly efficient, but better evaluate couriers, deliveries and shipping dates. Because the event we managed to save it in extremis, otherwise we would have had to cancel it resulting in heavy financial damage
Marco L.
purchased on 18/12/2024
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Answer from Indors
Dear customer, we thank you for sharing your experience, although we are very sorry to read about the issue you encountered with the delivery of your order. We fully understand the inconvenience caused by the delay, especially in light of an important event, and we sincerely apologize for the difficulties that arose from it.
We have verified that the shipment left on time, but unfortunately, there were delays beyond our control, likely related to the overload of couriers during the holiday season. We are already carefully evaluating the service of our logistics partners to prevent similar situations from occurring in the future.
We thank you for still deciding to pick up the package and for the trust you have shown in our product. We remain at your disposal for any needs and hope to demonstrate to you on a future occasion the quality not only of our items but also of our service.
We have verified that the shipment left on time, but unfortunately, there were delays beyond our control, likely related to the overload of couriers during the holiday season. We are already carefully evaluating the service of our logistics partners to prevent similar situations from occurring in the future.
We thank you for still deciding to pick up the package and for the trust you have shown in our product. We remain at your disposal for any needs and hope to demonstrate to you on a future occasion the quality not only of our items but also of our service.
5
/5
★★★★★
Received the package
Yolande A.
purchased on 28/11/2024
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5
/5
★★★★★
All ok
Adriano R.
purchased on 29/12/2024
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5
/5
★★★★★
Very serious company; attentive to the needs of the customer; I had wrong.option and immediately I,' dtstacrecognizedavthe correct one.Spefizione very timely. I am satisfied
Domenico S.
purchased on 27/12/2024
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5
/5
★★★★★
Evaluating the store and not the product, I can say that they are very serious and reliable, excellent communication and fast shipping, very honest prices, I highly recommend it.
Loris D.
purchased on 27/12/2024
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5
/5
★★★★★
I asked customer service for information and they were quick to give support. fast shipping and well protected, seller I will make future purchases from, keep up the good work!
Antonio Saverio I.
purchased on 25/12/2024
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5
/5
★★★★★
The product ordered I have not tried it yet but the shipping great as the contents. Very fast as shipping
Giuseppe Antonio D.
purchased on 27/12/2024
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5
/5
★★★★★
It's great
Elena C.
purchased on 26/12/2024
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5
/5
★★★★★
Everything was perfect. Great service
Massimo M.
purchased on 21/12/2024
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4
/5
★★★★☆
Excellent purchase. I purchased a microprobe pipe stripper. The part ordered matched what was requested and I solved the problem. I do not rate 5 stars because of the long delivery time.
Alessio C.
purchased on 21/12/2024
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5
/5
★★★★★
Everything more than perfect
Francois A.
purchased on 08/12/2024
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5
/5
★★★★★
Very fast delivery
Rocco M.
purchased on 23/12/2024
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3
/5
★★★☆☆
Indors recommends accepting with reservation reporting the reason but the courier refused to let me report that the box was partially damaged : he told me that he would take the package back if I reported that kind of report because in his opinion the damage to the box was only caused by the plastic strips. The package has not been opened yet so I need to check the condition of the contents.
Giovanni Giulio C.
purchased on 26/12/2024
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Answer from Indors
Thank you for contacting us and for sharing your experience.
We are sorry for what happened at the time of delivery: the behavior of the courier that prevented you from signing with reservation is not in accordance with proper procedures. It is your full right to report any visible anomalies on the package, and we are sorry to learn that this was denied to you.
In cases like this, it is always preferable to refuse the package, in order to protect yourself from possible damages that are not visible on the outside. We confirm that signing with reservation is only valid if accompanied by a specific reason, and unfortunately, without this indication, it is not possible to open complaint procedures in case of damages.
We invite you, as soon as possible, to check the condition of the contents and to report any problems to us: we are available to assist you.
In the meantime, we are reporting the incident to the courier service to draw attention to the importance of adhering to delivery procedures.
Thank you again for your report, and we remain at your disposal for any needs.
We are sorry for what happened at the time of delivery: the behavior of the courier that prevented you from signing with reservation is not in accordance with proper procedures. It is your full right to report any visible anomalies on the package, and we are sorry to learn that this was denied to you.
In cases like this, it is always preferable to refuse the package, in order to protect yourself from possible damages that are not visible on the outside. We confirm that signing with reservation is only valid if accompanied by a specific reason, and unfortunately, without this indication, it is not possible to open complaint procedures in case of damages.
We invite you, as soon as possible, to check the condition of the contents and to report any problems to us: we are available to assist you.
In the meantime, we are reporting the incident to the courier service to draw attention to the importance of adhering to delivery procedures.
Thank you again for your report, and we remain at your disposal for any needs.
5
/5
★★★★★
All good , price, delivery and good customer relationship
Mauro F.
purchased on 30/12/2024
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4
/5
★★★★☆
Meets my expectations
Christian M.
purchased on 10/12/2024
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5
/5
★★★★★
Very good
Roger P.
purchased on 20/12/2024
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5
/5
★★★★★
Excellent
Davide D.
purchased on 13/12/2024
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5
/5
★★★★★
Very good
Nebojsa K.
purchased on 10/12/2024
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