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J
Rating: 4 out of 5
Hello, there should be more frequent promotions on the site. Sincerely
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Customer reviews of Inlandsis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 416 published reviews
Summary of reviews
The online store Inlandsis is praised for its impressive product quality, with many customers highlighting the excellent materials used in items like harnesses and leashes. The lightweight and sturdy design of products, such as the walking belt and carabiners, have been particularly appreciated for enhancing outdoor experiences with pets. Delivery is frequently described as quick and reliable, with several reviews noting that items arrived faster than expected, even when ordered internationally.
Reviews 1 and 4 stars
Reset filtersP
Rating: 4 out of 5
fast delivery, the only downside is that the "yellow and black" color is more like "orange and black" but that's no big deal...
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Y
Rating: 4 out of 5
Purchase to please myself. Fast order processing, tracking and delivery! Thank you so much!
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D
Rating: 4 out of 5
The harness is a little too wide under the chest, but no rubbing during the first session... I'll be careful not to hurt my Tervueren dog!
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C
Rating: 4 out of 5
I'm completely satisfied with the canicross belt, but the delivery company is not at its best.
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V
Rating: 4 out of 5
x
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V
Rating: 4 out of 5
Hello, I had a problem with the size of the harness that I returned to you for a refund, as it was too small for my dog. Sincerely
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S
Rating: 4 out of 5
Very good quality, compliant products. After asking customer service for advice, the harness size is perfect.
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R
Rating: 4 out of 5
Top price-performance ratio, products appear to be of high quality, test phase still ongoing. One star deduction for the rather high shipping costs.
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A
Rating: 1 out of 5
Same-day dispatch was promised. However, it was sent a day later. As a result, the parcel arrived late for me. After several emails, I still don't have a return label, even though it was promised to be free and hassle-free. I am very disappointed
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Response from Inlandsis
Good afternoon, we are surprised by your feedback as after checking we shipped your order the same day. We have also sent you the return label which may be in your spam folder. As a precaution, we will resend it to you. Please let us know if you still do not receive it.
C
Rating: 4 out of 5
very fast delivery, as ordered
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J
Rating: 4 out of 5
I'm just a little disappointed by the color of the harness, which I thought would be yellow and black, as in the photo, whereas it's neon orange and black...
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Response from Inlandsis
Hello,
Thank you for your feedback.
We can confirm that the color indicated on the product sheet is orange, not yellow. It is important to note that color display may vary from one screen to another, and that color perception may also differ from one person to another.
To make sure you've selected the right color, please check the product details in your shopping cart. Each added item clearly displays the color, size and quantity selected.
Should you have any further questions or require assistance, please do not hesitate to contact us.
Thank you for your feedback.
We can confirm that the color indicated on the product sheet is orange, not yellow. It is important to note that color display may vary from one screen to another, and that color perception may also differ from one person to another.
To make sure you've selected the right color, please check the product details in your shopping cart. Each added item clearly displays the color, size and quantity selected.
Should you have any further questions or require assistance, please do not hesitate to contact us.
N
Rating: 1 out of 5
Fast and uncomplicated delivery. Everything perfect
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L
Rating: 4 out of 5
Ok
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T
Rating: 4 out of 5
The only downside to this order was the disproportion between the size of the packaging and the size of the products.
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A
Rating: 1 out of 5
Neck line, not level length 20 cm instead of 30cm
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N
Rating: 4 out of 5
item conforms to my request
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C
Rating: 1 out of 5
Good product
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A
Rating: 4 out of 5
Good product, I've only been using it for a few days.
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I
Rating: 1 out of 5
Did not meet my expectations. Still waiting for my refund
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Response from Inlandsis
Hello,
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
We are sorry that this product does not meet your expectations.
Returns are processed within 5 working days of receipt at our warehouse.
Yours was received less than 5 days ago and will be processed today. You will receive an email informing you of the refund as soon as your return has been processed.
A
Rating: 4 out of 5
Good material. The only thing missing is precise instructions for installation (at least the first time).
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R
Rating: 1 out of 5
I bought a MTB cani bar and the threaded rod on the handlebars broke! Aiming! It's brand new! I couldn't do the outing I'd planned! how do you do it? I hope they'll replace it! Impossible to fill out my request on the internet! Knowing that I already have a harness buy a harness for cani cross! And that it is good material! Thank you for your answer ! Sincerely ,
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Response from Inlandsis
Hello,
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
We have tried to contact you by email without success and we don't have your phone number.
Could you please contact us again at [email protected], so that we can understand your problem and find a solution?
Thank you in advance
M
Rating: 1 out of 5
I didn't feel comfortable, maybe the size wasn't right.
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A
Rating: 4 out of 5
The shoes are of very good quality but the size xs remains very large. Fortunately, I was able to have the size cut in half at a dressmaker's. It's now perfect ;)
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C
Rating: 1 out of 5
Excellent product
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B
Rating: 4 out of 5
Fast delivery. Cani cross leash very good
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P
Rating: 1 out of 5
Well-designed product, BUT very poor quality, these boots only lasted 5 times 2 hours, so they quickly became worn, untied, torn... and ended up in the garbage can.
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Response from Inlandsis
Hello Mr,
As indicated in the product sheet, "these boots are to be considered as consumables. Their lifespan may vary according to the dog's size, activity and terrain. We recommend that you trim your dog's claws to optimize their life span."
If you compare the resistance of dog boots to that of human shoes, you might feel a little disappointed. The peculiarity of dogs, with their sharp claws that perforate materials, makes this comparison less than fair.
In addition, the morphology and biomechanics of dogs mean that a sole of equivalent strength to that of a human shoe would be far too stiff and thick, creating tendon problems.
As indicated in the product sheet, "these boots are to be considered as consumables. Their lifespan may vary according to the dog's size, activity and terrain. We recommend that you trim your dog's claws to optimize their life span."
If you compare the resistance of dog boots to that of human shoes, you might feel a little disappointed. The peculiarity of dogs, with their sharp claws that perforate materials, makes this comparison less than fair.
In addition, the morphology and biomechanics of dogs mean that a sole of equivalent strength to that of a human shoe would be far too stiff and thick, creating tendon problems.
J
Rating: 4 out of 5
My first one broke after less than a year of use. I'm trying again because it's so practical.
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A
Rating: 4 out of 5
Thank you very much
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M
Rating: 4 out of 5
Super harness... only tested on a few races at the moment, to be seen in the long term.
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