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J
Rating: 5 out of 5
I am completely satisfied with the product and the responsiveness following a question sent by email
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Customer reviews of Inlandsis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 603 published reviews
Summary of reviews
Inlandsis consistently delivers fast shipping and equipment that matches descriptions, with many customers noting quick delivery, well-packaged orders, and products arriving as described. The store earns praise for reliable sizing guidance and helpful customer service, including advice before purchase and after-sales support, ensuring harnesses and collars fit well and meets expectations. Product quality is highlighted through mentions of durable materials, comfortable designs, and items made in France, with several customers expressing high satisfaction and willingness to recommend. Users also appreciate the overall shopping experience, including easy ordering, timely deliveries to various locations, and ongoing availability of support and advice.
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P
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Super price performance good size specifications. Fast delivery
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M
Rating: 5 out of 5
Order received very quickly. Top
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M
Rating: 4 out of 5
Very solid product, I am satisfied. However, a bit disappointed by the leash which is ultimately not elastic.
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G
Rating: 5 out of 5
Product meets my expectations and is perfectly suited for cani-hiking.
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M
Rating: 5 out of 5
SATISFIED
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S
Rating: 5 out of 5
Product shipped in a short time.
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N
Rating: 5 out of 5
Very good product that will last a long time
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J
Rating: 2 out of 5
The sizes are poorly explained, it lacks detail. So I couldn't get the right harness for my dog. As a result, even though it was the lack of information that misled me, the return shipping costs are at my expense.
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Response from Inlandsis
Hello,
We are sorry that the size choice was not suitable in your case.
Our size guides aim to help with the choice of model and size, but the fit of a harness depends on several criteria: actual vs estimated weight, individual dog morphology, level of pulling, and activity practiced. These elements can sometimes be difficult to evaluate precisely from a distance, which explains why a sizing error can unfortunately happen despite the guide.
Our customer service is available before ordering to help confirm the model or size in case of doubt.
Best regards,
The INLANDSIS team
We are sorry that the size choice was not suitable in your case.
Our size guides aim to help with the choice of model and size, but the fit of a harness depends on several criteria: actual vs estimated weight, individual dog morphology, level of pulling, and activity practiced. These elements can sometimes be difficult to evaluate precisely from a distance, which explains why a sizing error can unfortunately happen despite the guide.
Our customer service is available before ordering to help confirm the model or size in case of doubt.
Best regards,
The INLANDSIS team
R
Rating: 5 out of 5
Super fast
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A
Rating: 5 out of 5
everything was well delivered the leashes are of super quality I recommend and the leash for the night is really great walking around safely a big thank you
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A
Rating: 5 out of 5
Very satisfied as every time I ordered
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P
Rating: 5 out of 5
Everything was perfect. The delivery time as well as the material met my expectations. I'm already thinking about the next order.
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M
Rating: 5 out of 5
Very good products, well adapted Fast delivery
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P
Rating: 4 out of 5
Hello, Very satisfied with the brand's material as always but one small downside (not serious) I had requested a blue elastic leash, it arrived black…
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N
Rating: 5 out of 5
Very quick reception
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B
Rating: 5 out of 5
Order received on time, good product
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M
Rating: 5 out of 5
Super product as usual All our dogs are equipped at Inlandsis
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S
Rating: 1 out of 5
Hello, I followed the recommendations for the harness size but it was too small, returning the harness (return fees) since an exchange for the larger size was not possible, and the 10% discount was not applied to the entire order as indicated.
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Response from Inlandsis
Hello,
We are sorry that your experience was not fully satisfactory.
Regarding the 10% discount, after verification, it has indeed been applied to your order, but it appears distributed over several lines of the invoice, which can indeed be confusing.
For the harness, we do not process direct exchanges: returns are handled as refunds, and a new order can be placed if needed. As stated in our return policy, return fees are the responsibility of the customer when the product is not defective.
Our customer service is of course available if you would like us to recheck with you the most suitable size before placing a new order, as we suggested.
Best regards,
The INLANDSIS team
We are sorry that your experience was not fully satisfactory.
Regarding the 10% discount, after verification, it has indeed been applied to your order, but it appears distributed over several lines of the invoice, which can indeed be confusing.
For the harness, we do not process direct exchanges: returns are handled as refunds, and a new order can be placed if needed. As stated in our return policy, return fees are the responsibility of the customer when the product is not defective.
Our customer service is of course available if you would like us to recheck with you the most suitable size before placing a new order, as we suggested.
Best regards,
The INLANDSIS team
A
Rating: 5 out of 5
Good product, I am very satisfied overall, I hope for a partnership in the future
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C
Rating: 5 out of 5
Matched my request and delivered within the announced timeframe
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D
Rating: 5 out of 5
Serious material and fast shipping
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B
Rating: 4 out of 5
Rather qualitative equipment, the harness fits very well for my Australian x Border (size L). However, the black straps of the harness are not adjustable for each individual.
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J
Rating: 5 out of 5
Super quality products, top-notch customer service, and fast delivery. I can only recommend!
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S
Rating: 5 out of 5
Fast shipping thank you, I needed it to go on vacation for my dog who had injured his paw pad, a lot of choice, quality, great site!
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S
Rating: 5 out of 5
Buying advice on sizes: perfect, harness fitting advice upon receipt of the package: incredible! Very satisfied
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J
Rating: 5 out of 5
fast shipping, order compliant
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Z
Rating: 5 out of 5
Very fast shipping and quality products
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X
Rating: 5 out of 5
Quality product and fast delivery
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L
Rating: 5 out of 5
Very good quality
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L
Rating: 5 out of 5
Thank you for your valuable advice by email! We tested the equipment this morning, everything seems fine. The leash is a bit long for me because the Shar Pei is not a pulling dog but we will find our rhythm.
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F
Rating: 5 out of 5
I am very satisfied with this purchase; comfortable for the back. Very good for brisk walking with my dog.
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J
Rating: 5 out of 5
fast and compliant delivery. Material and quality.
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J
Rating: 4 out of 5
Not tried yet but the products are of good quality
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E
Rating: 5 out of 5
Super gear
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J
Rating: 5 out of 5
Super product
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L
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
The second purchase concerns an American Hairless Terrier. Thanks to their precious advice: finally a harness that fits him like a glove! Perfect Thank you
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B
Rating: 5 out of 5
Very friendly contact via email, problem-free color reorder and fast delivery. THANK YOU
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