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H
Rating: 5 out of 5
My order went well from the website to delivery.
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Customer reviews of Inlandsis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 449 published reviews
Summary of reviews
The store consistently delivers fast and careful shipping, with many reviews noting order compliance and delivery within the announced timeframe, ensuring customers receive harnesses, leashes, and carabiners quickly. Product quality stands out across multiple comments, highlighting lightweight and durable materials, comfortable fits, adjustable features, and reliable performance for a range of breeds and activities. Customer service is repeatedly praised for practical advice, helpful size guidance, rapid exchanges or refunds when needed, and friendly, responsive communication. Overall, the experience is characterized by reliable reliability, practical equipment, and swift, supportive service.
All reviews
C
Rating: 5 out of 5
Complete mountain bike kit. Perfect. Nothing to say. Thanks also for the advice they gave me for the harness. Very fast delivery. Thank you
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S
Rating: 5 out of 5
I am completely satisfied with the delivered goods, good quality.
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C
Rating: 5 out of 5
Great! Very fast delivery (even more than expected), and the products seem to be of good quality, well suited.
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A
Rating: 5 out of 5
Love this brand so much! High quality items for our active dog. Highly recommend.
M
Rating: 5 out of 5
Excellent product I am delighted thank you
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J
Rating: 5 out of 5
I am completely satisfied with the product and the responsiveness following a question sent by email
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P
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Super price performance good size specifications. Fast delivery
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M
Rating: 5 out of 5
Order received very quickly. Top
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M
Rating: 4 out of 5
Very solid product, I am satisfied. However, a bit disappointed by the leash which is ultimately not elastic.
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G
Rating: 5 out of 5
Product meets my expectations and is perfectly suited for cani-hiking.
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M
Rating: 5 out of 5
SATISFIED
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S
Rating: 5 out of 5
Product shipped in a short time.
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N
Rating: 5 out of 5
Very good product that will last a long time
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J
Rating: 2 out of 5
The sizes are poorly explained, it lacks detail. So I couldn't get the right harness for my dog. As a result, even though it was the lack of information that misled me, the return shipping costs are at my expense.
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Response from Inlandsis
Hello,
We are sorry that the size choice was not suitable in your case.
Our size guides aim to help with the choice of model and size, but the fit of a harness depends on several criteria: actual vs estimated weight, individual dog morphology, level of pulling, and activity practiced. These elements can sometimes be difficult to evaluate precisely from a distance, which explains why a sizing error can unfortunately happen despite the guide.
Our customer service is available before ordering to help confirm the model or size in case of doubt.
Best regards,
The INLANDSIS team
We are sorry that the size choice was not suitable in your case.
Our size guides aim to help with the choice of model and size, but the fit of a harness depends on several criteria: actual vs estimated weight, individual dog morphology, level of pulling, and activity practiced. These elements can sometimes be difficult to evaluate precisely from a distance, which explains why a sizing error can unfortunately happen despite the guide.
Our customer service is available before ordering to help confirm the model or size in case of doubt.
Best regards,
The INLANDSIS team
R
Rating: 5 out of 5
Super fast
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A
Rating: 5 out of 5
everything was well delivered the leashes are of super quality I recommend and the leash for the night is really great walking around safely a big thank you
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A
Rating: 5 out of 5
Very satisfied as every time I ordered
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P
Rating: 5 out of 5
Everything was perfect. The delivery time as well as the material met my expectations. I'm already thinking about the next order.
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M
Rating: 5 out of 5
Very good products, well adapted Fast delivery
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P
Rating: 4 out of 5
Hello, Very satisfied with the brand's material as always but one small downside (not serious) I had requested a blue elastic leash, it arrived black…
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N
Rating: 5 out of 5
Very quick reception
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B
Rating: 5 out of 5
Order received on time, good product
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M
Rating: 5 out of 5
Super product as usual All our dogs are equipped at Inlandsis
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S
Rating: 1 out of 5
Hello, I followed the recommendations for the harness size but it was too small, returning the harness (return fees) since an exchange for the larger size was not possible, and the 10% discount was not applied to the entire order as indicated.
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Response from Inlandsis
Hello,
We are sorry that your experience was not fully satisfactory.
Regarding the 10% discount, after verification, it has indeed been applied to your order, but it appears distributed over several lines of the invoice, which can indeed be confusing.
For the harness, we do not process direct exchanges: returns are handled as refunds, and a new order can be placed if needed. As stated in our return policy, return fees are the responsibility of the customer when the product is not defective.
Our customer service is of course available if you would like us to recheck with you the most suitable size before placing a new order, as we suggested.
Best regards,
The INLANDSIS team
We are sorry that your experience was not fully satisfactory.
Regarding the 10% discount, after verification, it has indeed been applied to your order, but it appears distributed over several lines of the invoice, which can indeed be confusing.
For the harness, we do not process direct exchanges: returns are handled as refunds, and a new order can be placed if needed. As stated in our return policy, return fees are the responsibility of the customer when the product is not defective.
Our customer service is of course available if you would like us to recheck with you the most suitable size before placing a new order, as we suggested.
Best regards,
The INLANDSIS team
A
Rating: 5 out of 5
Good product, I am very satisfied overall, I hope for a partnership in the future
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C
Rating: 5 out of 5
Matched my request and delivered within the announced timeframe
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D
Rating: 5 out of 5
Serious material and fast shipping
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B
Rating: 4 out of 5
Rather qualitative equipment, the harness fits very well for my Australian x Border (size L). However, the black straps of the harness are not adjustable for each individual.
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J
Rating: 5 out of 5
Super quality products, top-notch customer service, and fast delivery. I can only recommend!
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S
Rating: 5 out of 5
Fast shipping thank you, I needed it to go on vacation for my dog who had injured his paw pad, a lot of choice, quality, great site!
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S
Rating: 5 out of 5
Buying advice on sizes: perfect, harness fitting advice upon receipt of the package: incredible! Very satisfied
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J
Rating: 5 out of 5
fast shipping, order compliant
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Z
Rating: 5 out of 5
Very fast shipping and quality products
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X
Rating: 5 out of 5
Quality product and fast delivery
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L
Rating: 5 out of 5
Very good quality
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L
Rating: 5 out of 5
Thank you for your valuable advice by email! We tested the equipment this morning, everything seems fine. The leash is a bit long for me because the Shar Pei is not a pulling dog but we will find our rhythm.
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F
Rating: 5 out of 5
I am very satisfied with this purchase; comfortable for the back. Very good for brisk walking with my dog.
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J
Rating: 5 out of 5
fast and compliant delivery. Material and quality.
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