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C
Rating: 5 out of 5
Everything very well and fast.
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Customer reviews of JamónyPaletilla
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 12 125 published reviews
Summary of reviews
JamónyPaletilla consistently delivers fast shipping and reliable packaging, with many reviews noting timely delivery and well-presented, intact products. Customers highlight strong product variety and value, including favorable quality across items like jamón and lomo, competitive prices, and ongoing satisfaction from long-time customers. Service stands out for responsiveness and care, with many praising helpful recommendations, smooth ordering processes, and confident repeat purchases. Positive experiences also emphasize favorable tasting attributes such as sabor, color, textura, and aroma, reinforcing trust in the brand and its offerings.
All reviews
D
Rating: 4 out of 5
Everything correct from Jamón y Paletilla. Unfortunately, the transport was not so good: first, it gave me a delivery date for Wednesday, then for the following Monday, and finally I was lucky and it was delivered on Friday. It took 5 days in the end with confusing information, indeed, destination Germany.
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A
Rating: 5 out of 5
Everything perfect
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J
Rating: 2 out of 5
too dry the ham is not at the optimal point
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J
Rating: 5 out of 5
Great shoulder
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M
Rating: 5 out of 5
Very fast delivery; very good quality of the shoulder.
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J
Rating: 5 out of 5
I have made several purchases and so far, no problems. The standard shipping takes a few days (as specified in the shipping) but no problem
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P
Rating: 5 out of 5
Everything perfect The ham is excellent I will order again soon It arrived very well packaged and in a short time.
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G
Rating: 1 out of 5
Poorly cut (thick), the 70g packets took longer than promised to deliver. Never again.
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M
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
Very fast shipping! Exquisite product
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M
Rating: 5 out of 5
Very good quality-price ratio, 5 stars is very good quality price is very good
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M
Rating: 5 out of 5
Very good product at a great price.
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J
Rating: 5 out of 5
The quality and price are unbeatable.
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J
Rating: 5 out of 5
Excellent quality, I will definitely repeat.
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E
Rating: 5 out of 5
Everything correct
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I
Rating: 4 out of 5
The shipment arrived very well and the ham is delicious.
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I
Rating: 5 out of 5
everything perfect
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F
Rating: 1 out of 5
We had to throw it away, it was completely raw.
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F
Rating: 2 out of 5
They did not deliver the order nor did they contact me.
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P
Rating: 5 out of 5
It was my first purchase at JamónyPaletilla. Fast and efficient service. Congratulations.
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V
Rating: 5 out of 5
a problem with the order, a phone call and everything resolved immediately. So perfect
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M
Rating: 5 out of 5
Very good quality, I order from Germany because I really like cheese from Spain.
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J
Rating: 5 out of 5
First-class products at a very good price! Excellent
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J
Rating: 5 out of 5
Order received in less than four days to Germany, spectacular, highly recommended, thank you very much, regards.
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A
Rating: 5 out of 5
Delicious
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A
Rating: 5 out of 5
Very good service
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M
Rating: 5 out of 5
Everything correct!
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J
Rating: 1 out of 5
Customer service is nonexistent. The carrier delivered the order to the wrong address and we had to manage the problem ourselves. On top of that, what they sold us as an 'offer' was a dry ham that they wouldn't sell in person. It's a hassle to try to contact again. Be wary. Never again. I recommend contacting by phone before buying to test the 'Customer Service' you will find if there are problems.
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J
Rating: 4 out of 5
I have only opened one packet and the ham was tasty.
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V
Rating: 5 out of 5
Everything O.K
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A
Rating: 4 out of 5
GOOD SERVICE
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G
Rating: 5 out of 5
Excellent! Excellent! Excellent!
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E
Rating: 5 out of 5
The product is good and the price is reasonable
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J
Rating: 3 out of 5
Not bad
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E
Rating: 5 out of 5
The ham did not turn out well and I had doubts about how the process would go (due to comments I had read), but despite the difficulty in contacting them by phone, the process by email was very smooth and they changed the ham very quickly. Very happy, I will definitely repeat.
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K
Rating: 5 out of 5
As always, top-notch goods.
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F
Rating: 4 out of 5
You are reducing a bit the amount of packets I order.
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D
Rating: 5 out of 5
Perfect
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J
Rating: 3 out of 5
I was a little disappointed because I have been buying 50% iberian acorn ham from different websites for years, and this time I ordered the 100% iberian expecting more flavor and more infiltrated fat and the one I received has an acceptable flavor, but it is very lean, very cured and without any infiltrated fat. It is good, I have not complained about anything, but I was a little disappointed, due to the price increase over the 50% I expected some difference for the better.
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