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N
Rating: 1 out of 5
I understand your promo the machine is from 2024 (2 years)
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Customer reviews of Jardin Affaires
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 301 published reviews
Summary of reviews
Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
Reviews 1 and 2 stars
Reset filtersO
Rating: 1 out of 5
Product does not match the photo
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C
Rating: 1 out of 5
I have not been delivered
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D
Rating: 2 out of 5
I ordered this piece that seemed cheap compared to the usual price, I understood why when I unpacked it, it has paint defects in various places and even a twisted element that, due to the packaging, cannot be attributed to transport. In this case, it would be more honest to specify "discounted due to defects", we wouldn't be surprised.
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A
Rating: 1 out of 5
Very fast delivery
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H
Rating: 1 out of 5
Item received not new but on display, old, damaged, without packaging or accessories while sold as new. Unpleasant feeling of being cheated!
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S
Rating: 1 out of 5
The after-sales service seems non-existent. I tried to contact them through various means, but without success. Impossible to return a package. Disgraceful service.
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I
Rating: 1 out of 5
No communication for a week. I had to send an email to get information about my order.
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E
Rating: 1 out of 5
14 days to be delivered! Certainly Jardin Affaires is not responsible for the shortcomings of the delivery person, but it is responsible for the choice of its partners. The customer service follow-up needs to be reviewed as well ...
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V
Rating: 2 out of 5
I wrote more than once to get news about my order without ever receiving a response. Anyway, the item finally arrived.
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T
Rating: 1 out of 5
Good morning, As of today we have not yet received our order. Aldo Tecno Friul
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P
Rating: 1 out of 5
Satisfied with my purchase but not with the follow-up. Despite my requests, I have not received an invoice.
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P
Rating: 2 out of 5
3 months to receive the order, I no longer believed it. No response to my email inquiries
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R
Rating: 2 out of 5
Package received too late and incompatible. You should provide the dimensions so that we can compare with the original. I lost over 18 Euros. Best regards.
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C
Rating: 1 out of 5
very good
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J
Rating: 1 out of 5
Not the ordered product received, original requested and not received, poor quality copy and not compliant with the reference.
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Q
Rating: 1 out of 5
No one has responded to my email about a battery which doesnt work. I am trying to use the warrenty but no one at Jardin Affairs is responding.
F
Rating: 1 out of 5
My order has still not arrived!
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W
Rating: 1 out of 5
I have sent 3 messages via customer service and I have never received a response. Indeed, due to an error, I wish to return the wheels I ordered and have received no reply from their services.
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S
Rating: 2 out of 5
It wasn't exactly the same reference, there is an error in the imagination.
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V
Rating: 2 out of 5
Very difficult to get a response regarding the delivery of the ordered material (announced 5 days on the site but not respected => more than 2 weeks after the order). However, the delivered material meets expectations.
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J
Rating: 1 out of 5
I have requested the invoice and they have not sent it to me.
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M
Rating: 1 out of 5
No feedback on customer service, I requested to return my purchase by applying the right of withdrawal.
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E
Rating: 1 out of 5
I made a mistake in purchasing a product. I had to contact customer service several times to get a refund and it still hasn't been done. I'm a bit disappointed in that sense...
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D
Rating: 1 out of 5
Package shipped and received quickly. It's a pity that the carrier GLS did not inform that they had changed the drop-off location. This would have spared me an unnecessary trip.
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J
Rating: 2 out of 5
The reality of the proposals and the business relationship needs to be reviewed.
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V
Rating: 1 out of 5
Hello. I have received my order and am waiting for a response to my request from August 28, 2025, for the refund and return of the item OREGON P6132315001 that does not match its description ALÉSAGE 20 MM.
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E
Rating: 2 out of 5
bad description not sent as shown no response to inquiry will never order from you again
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A
Rating: 1 out of 5
this is not the right model it must be said that it is not very clear
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O
Rating: 1 out of 5
You can ask whatever you want from them.....they will never answer.....even if you write them in french language
L
Rating: 1 out of 5
J'ai acheté une pièce sur le site web. La mauvaise pièce est arrivée. J'ai envoyé quatre e-mails. Personne n'a répondu. J'ai envoyé deux messages via le centre de messagerie. Personne n'a répondu. J'ai dû payer les frais de port suite à une erreur, et je n'ai toujours pas reçu l'argent sur mon compte. Je n'achèterai plus sur ce site.
S
Rating: 1 out of 5
I still haven't received anything!
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D
Rating: 1 out of 5
Delivery deadlines not respected
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B
Rating: 1 out of 5
Did not receive the correct merchandise and no response to my complaint
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W
Rating: 1 out of 5
No delivery received, address was in Germany but the order showed France as the country, I tried to change it but received no response.
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J
Rating: 2 out of 5
The package was thrown over the gate, my dogs played with it. Pitiful delivery service!
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G
Rating: 1 out of 5
I did not receive my package.
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O
Rating: 2 out of 5
the pack I received was not at all like in the photo, that is to say a single floorboard with all the products, no, all the products were in bulk.
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M
Rating: 1 out of 5
Did not receive the right product. Order: Oregon Gator speedload, 24-295-03 12.5' 3.8m 4.25"/108mm. And I received Speed & go M= 0.24mm 0.95 So I can't do anything with it because it's not suitable for my brushcutter line holder.
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F
Rating: 1 out of 5
The part is poorly referenced for the chassis of the lawnmower.
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