Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
We sincerely thank you for your review and your rating of 4/5. We are sorry to hear that you experienced a long restocking delay. Your feedback is valuable, and we are constantly working to improve our service to avoid this type of inconvenience in the future. We hope to see you again soon on our site and provide you with an even better experience.
Best regards,
The Jardin Affaires team.
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Claude T.
Rating: 4 out of 5
following a purchase from 03/06/2025
Fast delivery, compliant products.
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Roblique J.
Rating: 4 out of 5
following a purchase from 18/05/2025
A bit long in shipping...and without explanation
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Philippe M.
Rating: 2 out of 5
following a purchase from 21/05/2025
a part of the order does not match and the seller does not respond.
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Rrobert L.
Rating: 4 out of 5
following a purchase from 15/05/2025
Order placed on a Thursday but picked up by UPS on Monday who only delivered it on Wednesday
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Albert M.
Rating: 4 out of 5
following a purchase from 14/05/2025
Very satisfied with the products. Fast delivery
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Philippe T.
Rating: 4 out of 5
following a purchase from 11/05/2025
A lot of choices.
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Christophe B.
Rating: 4 out of 5
following a purchase from 08/05/2025
Fast and in good condition. It's perfect. I will have to look for the fault again because the new part does not start the mower...
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Reina F.
Rating: 4 out of 5
following a purchase from 08/05/2025
Correct and fast!
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Dominique C.
Rating: 4 out of 5
following a purchase from 01/05/2025
Hello, satisfied with the garden business, but not with the carrier who delivered the package about 6 km further than I requested
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Paul P.
Rating: 2 out of 5
following a purchase from 28/04/2025
hello to this day still not delivered...
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Jonathan E.
Rating: 4 out of 5
following a purchase from 22/04/2025
Shipping costs a bit high but attractive prices
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Guille A.
Rating: 4 out of 5
following a purchase from 15/04/2025
A little wait during delivery but otherwise everything is good
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Pietro A.
Rating: 4 out of 5
following a purchase from 08/04/2025
Reliable store, timely shipping
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Lagacy B.
Rating: 4 out of 5
following a purchase from 09/04/2025
Thank you
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Olivier M.
Rating: 2 out of 5
following a purchase from 26/01/2025
No communication about delivery delays and if we don't call customer service, no information.
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Eric D.
Rating: 4 out of 5
following a purchase from 31/03/2025
Very fast and parts met my expectations
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Philippe S.
Rating: 4 out of 5
following a purchase from 28/03/2025
Very good.
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Joel B.
Rating: 4 out of 5
following a purchase from 29/03/2025
Fast delivery and in accordance with my order. Thank you
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Herman D.
Rating: 4 out of 5
following a purchase from 21/03/2025
Lawn mower gas tank. Very good.
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Joël J.
Rating: 4 out of 5
following a purchase from 24/03/2025
Item conforms to the description, careful and fast delivery.
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Response from Jardin Affaires
We sincerely thank you for your positive feedback, Joël. We are delighted to learn that the item met your expectations and that the delivery was up to par. Please feel free to reach out to us for your future orders, we will be happy to serve you again.
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Robert H.
Rating: 4 out of 5
following a purchase from 19/03/2025
Very good. Good quality.
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Response from Jardin Affaires
Hello Robert, Thank you very much for your positive review and for your rating of 4/5! We are delighted to learn that you appreciate the quality of our products. Your satisfaction is our priority. Please feel free to reach out to us if you have any other comments or suggestions. Best regards, The Jardin Affaires team
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Anne P.
Rating: 4 out of 5
following a purchase from 05/03/2025
Exactly what I wanted.
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Response from Jardin Affaires
Mrs. Anne, we warmly thank you for your positive feedback on our site 'Jardin Affaires'. We are delighted to learn that you found exactly what you were looking for. Please feel free to reach out to us for any questions or additional needs.
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Frédéric D.
Rating: 2 out of 5
following a purchase from 22/02/2025
The part does not match the original. Otherwise, the order was delivered quickly.
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Veronique D.
Rating: 4 out of 5
following a purchase from 13/02/2025
Fully satisfied
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Philippe F.
Rating: 4 out of 5
following a purchase from 30/01/2025
Good value for money
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Mario T.
Rating: 4 out of 5
following a purchase from 25/01/2025
Everything went super well. Item as described. Oops, the tracking was very confusing.
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Pascal A.
Rating: 4 out of 5
following a purchase from 17/01/2025
Products received correctly despite somewhat chaotic shipping.
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Stéphane T.
Rating: 4 out of 5
following a purchase from 17/01/2025
Delivery time a little long, but products as ordered.
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Florent M.
Rating: 4 out of 5
following a purchase from 17/01/2025
purchase and delivery on time, just need to better protect the material sent as the plastic connector for connecting a hose to clean the cutting deck ordered was broken, I cobbled it together so as not to delay assembly of the part... good first experience overall.
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Ezio D.
Rating: 4 out of 5
following a purchase from 12/01/2025
Very good.
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Miljeu J.
Rating: 4 out of 5
following a purchase from 13/12/2024
Ordered and received as expected
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Response from Jardin Affaires
Thank you for your feedback. See you soon on Jardin Affaires.
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Antoine P.
Rating: 4 out of 5
following a purchase from 02/11/2024
The bottom of the parcel had been soaked in water that the instructions were nothing but a mass of paper The product itself is satisfactory
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Christian M.
Rating: 4 out of 5
following a purchase from 23/10/2024
I ordered a 24V transformer instead of 36V. I've contacted customer service to ask for a return, but there's no answer at the moment.
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Response from Jardin Affaires
Hello, according to our research, this is not an order cancellation but rather a return request. We apologize for the delay in processing your email. You have just received the return procedure in your mailbox. Sincerely
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José G.
Rating: 2 out of 5
following a purchase from 17/10/2024
Pruner delivered in 24 hours. I didn't meet the safety requirements to use it, so I sent it back unopened the same day by post. I'm waiting for a refund ?????
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Response from Jardin Affaires
Hello José, thank you for sharing your experience with our site. We are sorry that you were unable to use our pruner due to safety conditions. We appreciate your diligence in returning it promptly and will ensure that you are refunded as soon as possible. We always listen to our customers and continually work to improve our products and services to ensure a positive experience for our customers. Thank you for your confidence in Jardin Affaires.
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Jocelyn A.
Rating: 4 out of 5
following a purchase from 13/10/2024
The right part for my equipment
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Response from Jardin Affaires
Thank you very much for your positive review of our Jardin Affaires website, Sir. We are delighted to know that the part you ordered was perfectly suited to your equipment. Don't hesitate to come back to us for any future needs, we'll always be here to help you.
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Doreen W.
Rating: 4 out of 5
following a purchase from 25/09/2024
Leider kann ich kein Französisch! Der Artikel ist gut.
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Natalino V.
Rating: 4 out of 5
following a purchase from 26/09/2024
A little difficulty with delivery
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Response from Jardin Affaires
Hello, We are sorry if delivery was difficult, we pride ourselves on being able to ship the vast majority of our products quickly and we expect quality service from carriers. We are always available to customers who contact us with delivery problems. Thank you for your business. Sincerely, Vanessa
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Jean Yves B.
Rating: 4 out of 5
following a purchase from 11/09/2024
The part I ordered arrived in perfect condition. The company's advice enabled me to choose the right part. However, when I assembled it, not everything was exactly as it should have been, and I had to adapt some parts "recuperated " on the old one (return spring fasteners")Otherwise, the part seems to be of good quality.
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Morin M.
Rating: 4 out of 5
following a purchase from 29/08/2024
Materials received as ordered.
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