Jardin Affaires consistently delivers items that match their descriptions and arrive quickly, with customers noting fast, well-tracked deliveries and products arriving in good condition for use or assembly. The store earns praise for reliable service and responsiveness, including prompt exchanges and helpful customer support that handles replacements and communications smoothly. Product variety and accessible pricing are highlighted, with many reviews citing the toughness and suitability of materials, ease of use, and confidence in performance for tasks like lifting loads or operating equipment. Overall reliability, clear packaging, and efficient order processing are repeatedly emphasized as strengths.
I'm not happy because when I ordered my 2 items were in stock and then one was missing. So I waited 2 months. I sent an email to know the status of my order. Still at the same point! I refused the missing item, so I received one item out of 2. Customer service quickly understood my problem and gave me a solution. I don't know if I will recommend this site.
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Dominique P.
Rating: 3 out of 5
following a purchase from 22/07/2024
I'm still waiting to hear about the replacement batteries, which are the wrong ones and have been paid for.
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Pierre-Louis C.
Rating: 4 out of 5
following a purchase from 15/07/2024
A little long for delivery. Product OK
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Patrick B.
Rating: 4 out of 5
following a purchase from 25/07/2024
Very friendly and dynamic partner. Very professional. Thanks to the whole team.
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Xavier C.
Rating: 3 out of 5
following a purchase from 26/07/2024
Delivery time too long and no possibility of delivery in a "point Relais".
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Baeke B.
Rating: 4 out of 5
following a purchase from 22/07/2024
In an emergency, I prefer Jardin Affaires, which has stock and delivers quickly. I regret that its prices are higher than those of its colleague for products from the same manufacturer.
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Philippe H.
Rating: 4 out of 5
following a purchase from 21/07/2024
Serious and reliable
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Denis R.
Rating: 4 out of 5
following a purchase from 23/07/2024
Small computer problem related to logistics, otherwise product conforms and delivered within the time announced.
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Marc R.
Rating: 4 out of 5
following a purchase from 15/07/2024
first order without a hitch.
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Ilmi M.
Rating: 4 out of 5
following a purchase from 13/07/2024
I deducted one star for the poor user manual. Once you've got the settings right... it works perfectly. The relief for my arms is total, my 5kg hedge trimmer holds itself up!
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Éric A.
Rating: 4 out of 5
following a purchase from 11/07/2024
.
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Dominique D.
Rating: 3 out of 5
following a purchase from 08/07/2024
All I needed was the circlip, but it wasn't sold separately, even in multiples.
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Marie Line F.
Rating: 4 out of 5
following a purchase from 06/07/2024
Hello There is nothing to say, no problem concerning this order.
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Willem V.
Rating: 4 out of 5
following a purchase from 19/06/2024
Ships very fast 1 hour. Delivery 2 weeks.
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Camille B.
Rating: 4 out of 5
following a purchase from 01/07/2024
Oregon battery meets my expectations, careful delivery.
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Daniel P.
Rating: 3 out of 5
following a purchase from 23/06/2024
bonjour avant de donner mon avis j'aimerais bien recevoir le total de ma commande merci
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Response from Jardin Affaires
Hello, I've tried to contact you but we don't understand your request as we haven't received a message of dissatisfaction from you on our mailbox. You can leave us a ticket at this address. https://savjardin.zendesk.com/hc/fr/requests/new Sincerely
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Alain F.
Rating: 4 out of 5
following a purchase from 23/06/2024
Original part, with a small difference, a little annoying but operational nonetheless. Price a little high, but that's certainly because it's an original part.
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Thierry F.
Rating: 4 out of 5
following a purchase from 23/06/2024
Efficient, nothing to say
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Response from Jardin Affaires
Thank you for your feedback, we hope to see you soon. Sincerely, The after-sales service team
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Mathieu L.
Rating: 4 out of 5
following a purchase from 23/06/2024
Good site, it's easy to find what you're looking for, I recommend it.
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Response from Jardin Affaires
Thank you for the recommendation and see you soon! Sincerely, The After-Sales Service Team
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Jean François M.
Rating: 4 out of 5
following a purchase from 05/06/2024
The product complies, but delivery took more than 3 weeks.
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Noël G.
Rating: 4 out of 5
following a purchase from 24/06/2024
Nothing to say. Delivery as expected
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Response from Jardin Affaires
Thank you for leaving us this comment, we are delighted to see that you are satisfied with your experience with us. Sincerely, the after-sales team
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Georges K.
Rating: 4 out of 5
following a purchase from 24/06/2024
I bought the 3rd battery....the first one from 2022 doesn't charge anymore and I need 2 to mow...Let's hope these last 2 will last because it's expensive !!!!!
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Patrick M.
Rating: 4 out of 5
following a purchase from 18/06/2024
Product conforms catastrophic delivery by private parcel
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Michèle D.
Rating: 4 out of 5
following a purchase from 08/06/2024
Received on time.good
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Jean-Michel V.
Rating: 3 out of 5
following a purchase from 10/05/2024
delivery promised in 4 5 days but 1 month in truth
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Response from Jardin Affaires
Hello, Please note that the information we give you concerning the delivery of orders is for information only and in the best of situations. Unfortunately, we sometimes encounter problems, and we're sorry that we were out of stock at the time you placed your order and that you received it late. We informed you of the delay and offered to cancel the order if preferable, and you chose to wait instead. We wish you every success with your product. Sincerely, The After-Sales Service Team
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Stephane J.
Rating: 4 out of 5
following a purchase from 15/06/2024
Very good for the price. Small problem with the c26 (stihl) debro head covers. The inside diameter is very slightly smaller than the original, so you have to rub it with an abrasive so that it fits and 'sinks' when you want the wire to come out.
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Christian C.
Rating: 4 out of 5
following a purchase from 11/06/2024
Fast delivery and good product
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Thierry B.
Rating: 4 out of 5
following a purchase from 11/06/2024
VERY GOOD
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Julien N.
Rating: 4 out of 5
following a purchase from 04/06/2024
Product finally not in stock but immediate refund.
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Henri P.
Rating: 4 out of 5
following a purchase from 04/06/2024
Product received, conforms to order. Very fast delivery.
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Gilles K.
Rating: 4 out of 5
following a purchase from 03/06/2024
Very good. A little buggy on very small slopes, but it soon gets back to work. For the moment, nothing to report, rather happy with my purchase, to be seen over time.
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Dominique C.
Rating: 4 out of 5
following a purchase from 05/06/2024
fine
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Marie-Line F.
Rating: 4 out of 5
following a purchase from 01/06/2024
I ordered a piece, the installation went well and delivery was fast.
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Lorenzo C.
Rating: 4 out of 5
following a purchase from 01/06/2024
Good product delivered vitz.
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Frederic P.
Rating: 4 out of 5
following a purchase from 31/05/2024
Received promptly, answered the phone. Robot mower works perfectly for the time being, not enough time to look at it over the long term.
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Alexandra W.
Rating: 4 out of 5
following a purchase from 28/05/2024
Fast order and delivery. I'm taking off one star for the delivery because it was thrown over the gate without ringing and without warning. Fortunately the package was not fragile.
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Jeremy C.
Rating: 4 out of 5
following a purchase from 27/05/2024
Alternative brand to that advertised, but still does the job
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Véronique M.
Rating: 4 out of 5
following a purchase from 26/05/2024
Fast delivery.
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Daniel D.
Rating: 4 out of 5
following a purchase from 26/05/2024
Very good
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Rene D.
Rating: 4 out of 5
following a purchase from 24/05/2024
VERY GOOD
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