Reviews Jardin Affaires

Delivery deadlines not respected

Did not receive the correct merchandise and no response to my complaint

No delivery received, address was in Germany but the order showed France as the country, I tried to change it but received no response.

I did not receive my package.

Did not receive the right product. Order: Oregon Gator speedload, 24-295-03 12.5' 3.8m 4.25"/108mm. And I received Speed & go M= 0.24mm 0.95 So I can't do anything with it because it's not suitable for my brushcutter line holder.

The part is poorly referenced for the chassis of the lawnmower.

Not yet received my order the carrier UPS blocked it in their warehouses, reason workload. rather say that they do not travel to my small town every day so they postpone it for 15 days. thank you best regards

Return request, non-compliant product, still no news from customer service...

I had emailed you a message because the lawn mower cable may not fit my lawn mower. But I am not getting any feedback from you!?

Hello, just problems with this machine, plus no feedback from Jardin Affaires, engine broken after three uses following all the manufacturer's instructions

The technician who came never followed up on the problems encountered (lawn tractor working intermittently) the broken part during delivery and patched up for operation has still not been delivered despite numerous complaints.

Delivery at 9.90 € to home paid in advance of course in reality the delivery person calls (3 rings) no time to pick up then impossible to reach and the delivery is made at a relay point 17 km from my home which is imposed on me so I pay 9.90 € and I pay again for the trip of 17 km X 2 = 34 km to retrieve my package. This is unacceptable! This is not the first time from Chronopost and its subcontractors paid at a discount.

Total dissatisfaction with the phone exchange with the advisor. Very unpleasant! How dare you hang up on your clients. I have never seen such behavior, it is unacceptable! I do not recommend you! I give you 0 stars.

I still miss an item

I am still waiting for the refund of the chainsaw that I returned 2 months ago

They don't even have the stock power you are well debited and it's up to you to take the steps to find out if the part is available. Avoid.

Not the right parts

Catastrophic. Another brand to sell us dreams. Finally a response after 3 follow-ups and an order still not sent after 20 days while an item was missing. I request a refund and of course, they give me a credit note!!! I understand that I have been taken for a ride. Absolutely to be avoided.

I asked for an invoice 6 times and still nothing!!!!

I still haven't received my package, I'm waiting.

After 30 days I have not received the order

Products not corresponding to the advertisement

Notice: Package never delivered by UPS to Prades, sub-prefecture 66. Closure of the Point Relais. UPS returned the package to the sender (Houdan). I thank you for processing the refund and acknowledging receipt of this request.

Delivery assured by UPS reputation is no longer to be done!!! it's the customer who pays the price after reporting the facts to the merchant not even a commercial gesture Very disappointed with the garden deal

I do not understand the language. The site is only in a foreign language. I would need to make a return because the wheels purchased are not suitable.

Package never received. Customer service that does not respond despite follow-ups. Really not serious!

NEVER RECEIVED CDE

I ordered two blades, I only received one, I do not recommend.

I cannot retrieve my code, so no package. Useless

Product conforms, with a very competitive price. Delivery time respected.

I did not receive the package

Wrong device delivered, no one is responding

From bad to worse: they call to complain about their rating. In fact, they lost the message sent through their site but refuse to admit it. In 5 minutes of conversation, they never asked me what the subject of my customer service request was. Impressive, isn't it? And they dare to cut the conversation short by accusing me of bad faith..

1. No feedback on the order status 2. 17 days of waiting instead of the 10 announced 3. Delivered to a different UPS pickup point than the one chosen. Not really convinced... Nobody is perfect but well....

Still waiting for a response from them, as there is an item that does not match my order

I did not receive the correct part, I tried to contact them through their customer service, via the email address I had on my invoice and via Paypal and I have not received any response in 3 weeks. Avoid.

Delivery not in accordance with the order nor with the characteristics presented on the internet No response after 1 week of complaint

Nearly 4 weeks for delivery. No response to messages. I finally received my order after filing a complaint with PayPal.

No, respect for delivery deadlines

Price dropped by 10 euros the day after my purchase, you know how to upset customers.