/10
★★★★★
based on 1893 reviews published
★★★★★
based on 1893 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Return request, non-compliant product, still no news from customer service...
Cyril D.
purchased on 29/06/2025
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1
/5
★☆☆☆☆
I had emailed you a message because the lawn mower cable may not fit my lawn mower. But I am not getting any feedback from you!?
Ulrich B.
purchased on 26/06/2025
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1
/5
★☆☆☆☆
Hello, just problems with this machine, plus no feedback from Jardin Affaires, engine broken after three uses following all the manufacturer's instructions
Jean Claude M.
purchased on 08/07/2024
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1
/5
★☆☆☆☆
The technician who came never followed up on the problems encountered (lawn tractor working intermittently) the broken part during delivery and patched up for operation has still not been delivered despite numerous complaints.
Pascal H.
purchased on 28/05/2024
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1
/5
★☆☆☆☆
Delivery at 9.90 € to home paid in advance of course in reality the delivery person calls (3 rings) no time to pick up then impossible to reach and the delivery is made at a relay point 17 km from my home which is imposed on me so I pay 9.90 € and I pay again for the trip of 17 km X 2 = 34 km to retrieve my package. This is unacceptable! This is not the first time from Chronopost and its subcontractors paid at a discount.
Noël B.
purchased on 09/12/2024
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1
/5
★☆☆☆☆
Total dissatisfaction with the phone exchange with the advisor. Very unpleasant! How dare you hang up on your clients. I have never seen such behavior, it is unacceptable! I do not recommend you! I give you 0 stars.
Clara D.
purchased on 25/05/2025
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1
/5
★☆☆☆☆
I still miss an item
Jean-claude V.
purchased on 02/06/2025
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1
/5
★☆☆☆☆
I am still waiting for the refund of the chainsaw that I returned 2 months ago
Andre M.
purchased on 27/03/2025
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1
/5
★☆☆☆☆
They don't even have the stock power you are well debited and it's up to you to take the steps to find out if the part is available. Avoid.
Romain S.
purchased on 30/05/2025
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1
/5
★☆☆☆☆
Not the right parts
Serge J.
purchased on 28/05/2025
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1
/5
★☆☆☆☆
Catastrophic. Another brand to sell us dreams. Finally a response after 3 follow-ups and an order still not sent after 20 days while an item was missing. I request a refund and of course, they give me a credit note!!! I understand that I have been taken for a ride. Absolutely to be avoided.
Sylvie R.
purchased on 09/05/2025
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1
/5
★☆☆☆☆
I asked for an invoice 6 times and still nothing!!!!
Mr Bricolage C.
purchased on 27/05/2025
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1
/5
★☆☆☆☆
I still haven't received my package, I'm waiting.
Chaploteau E.
purchased on 26/05/2025
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1
/5
★☆☆☆☆
After 30 days I have not received the order
Roque A.
purchased on 06/05/2025
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1
/5
★☆☆☆☆
Products not corresponding to the advertisement
Bruno R.
purchased on 13/05/2025
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1
/5
★☆☆☆☆
Notice: Package never delivered by UPS to Prades, sub-prefecture 66. Closure of the Point Relais. UPS returned the package to the sender (Houdan). I thank you for processing the refund and acknowledging receipt of this request.
Charles M.
purchased on 04/05/2025
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1
/5
★☆☆☆☆
Delivery assured by UPS reputation is no longer to be done!!! it's the customer who pays the price after reporting the facts to the merchant not even a commercial gesture Very disappointed with the garden deal
Dominique C.
purchased on 13/05/2025
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1
/5
★☆☆☆☆
I do not understand the language. The site is only in a foreign language. I would need to make a return because the wheels purchased are not suitable.
Fausta F.
purchased on 12/05/2025
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1
/5
★☆☆☆☆
Package never received. Customer service that does not respond despite follow-ups. Really not serious!
Amelie H.
purchased on 12/05/2025
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1
/5
★☆☆☆☆
NEVER RECEIVED CDE
Eric G.
purchased on 29/04/2025
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1
/5
★☆☆☆☆
I ordered two blades, I only received one, I do not recommend.
Patrice L.
purchased on 09/05/2025
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1
/5
★☆☆☆☆
I cannot retrieve my code, so no package. Useless
David H.
purchased on 06/05/2025
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1
/5
★☆☆☆☆
Product conforms, with a very competitive price. Delivery time respected.
Joel S.
purchased on 04/05/2025
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1
/5
★☆☆☆☆
I did not receive the package
Jean Rene Y.
purchased on 25/04/2025
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1
/5
★☆☆☆☆
Wrong device delivered, no one is responding
Gerd A.
purchased on 23/04/2025
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1
/5
★☆☆☆☆
From bad to worse: they call to complain about their rating. In fact, they lost the message sent through their site but refuse to admit it. In 5 minutes of conversation, they never asked me what the subject of my customer service request was. Impressive, isn't it? And they dare to cut the conversation short by accusing me of bad faith..
Christophe I.
purchased on 16/04/2025
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1
/5
★☆☆☆☆
1. No feedback on the order status 2. 17 days of waiting instead of the 10 announced 3. Delivered to a different UPS pickup point than the one chosen. Not really convinced... Nobody is perfect but well....
Jo J.
purchased on 31/03/2025
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1
/5
★☆☆☆☆
Still waiting for a response from them, as there is an item that does not match my order
Alexandre P.
purchased on 13/04/2025
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1
/5
★☆☆☆☆
I did not receive the correct part, I tried to contact them through their customer service, via the email address I had on my invoice and via Paypal and I have not received any response in 3 weeks. Avoid.
Vincent V.
purchased on 22/03/2025
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1
/5
★☆☆☆☆
Delivery not in accordance with the order nor with the characteristics presented on the internet No response after 1 week of complaint
Jean Claude J.
purchased on 03/04/2025
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