The store earns praise for reliable shipping and fast delivery, with many customers noting quick, compliant packaging and delivery that arrives as described. The product range consistently impresses with originality and quality, offering a variety of crackers, granolas, chocolates, and insect-based options that are suitable for aperitifs and entertaining guests. Customers report positive experiences with service and professionalism, highlighting responsive support and trustworthy, easy ordering processes. The packaging and presentation are repeatedly mentioned as attractive and professional, reinforcing a positive overall impression of the shopping experience.
The products are great, this is my third purchase. Unfortunately, everything else in my case did not work as it should have. On Wednesday I learned that we would organize an aperitif on Saturday, so I ordered some insects using the fastest delivery indicated in 1-3 working days, which was also very expensive. Now I had anticipated that the products might not arrive, but they even arrived after a week... Okay, it can happen, aside from this I found enormous difficulties in recovering my account because there is a strange overlap between the French and Italian sites, in the end I had to open a second account otherwise it was practically impossible to place an order unless as a guest. There are many aspects to improve, it's a shame because I like the products and I will order them again..
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Response from Jiminis
Good morning Nicola,
Thank you for your loyalty and for your review. We are sorry to hear that you were not satisfied with our delivery service, but we are reassured by the fact that you appreciated our products.
You chose delivery with Chronopost to receive the package more quickly, but this courier did not meet the expected times. We are sincerely sorry that the courier did not respect the agreed delivery times, even though this type of problem is beyond our control.
I invite you to contact us so that we can offer you compensation on your next order.
Thank you for your understanding and we wish you a good day.
Best regards.
The Jimini's team
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Sigolène C.
Rating: 2 out of 5
following a purchase from 30/07/2026
I bought chocolate and honey almond granola to make a dessert for a dinner themed around the future. It was very fitting for the theme. That said, what came out from all the guests was that the granola had a strong taste of dust. So maybe in the future, we will know better how to manage insects in food, but for now, it's more fun than really good. Anyway, I tried, I won't recommend it.
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Response from Jiminis
Hello Sigolène,
Thank you for sharing your experience with us. We are sorry to learn that the granola did not meet your expectations and we appreciate your feedback which helps us improve.
We would be happy to discuss this further with you to understand your feelings and find a solution.
Best regards,
The Jiminis.com team
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Maxime B.
Rating: 2 out of 5
following a purchase from 29/12/2025
I am sorry but the insects had a very strong taste of being expired
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Response from Jiminis
Hello Maxime,
Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations. Please feel free to contact our quality service if you believe that the product(s) received did not have a normal taste.
Have a great day and see you soon.
Best regards,
The Jiminis team
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Sandrine H.
Rating: 3 out of 5
following a purchase from 29/11/2025
Fast shipping, nothing to say about that. But in terms of taste, big disappointment. I bought a rather spicy kind and it wasn't well specified I find. The other kinds I expected something else, but I'm not saying it wasn't good, but I expected a more pronounced taste of chocolate or caramel... and there isn't just salty. I discovered insects in Thailand where they grill them in oil and they are salty
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Response from Jiminis
Hello Sandrine,
Thank you very much for your feedback and constructive remarks. We are delighted to learn that you appreciated the speed of shipping. We are sorry to hear that the flavors of our products did not meet your expectations. We take your comments regarding the description of flavors into account and will work to improve our communication on this subject. Your experience helps us to improve. Please feel free to contact us if you have any other suggestions.
Best regards,
The Jiminis team
E
Estelle C.
Rating: 3 out of 5
following a purchase from 23/10/2025
Regarding the small roasted grasshoppers, they were very dry, in the box a lot of wing dust, wings, 1 head, in short, no taste...
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Response from Jiminis
Hello Estelle,
Thank you for taking the time to share your opinion on our crickets. We are sorry to learn that your experience did not meet your expectations. Your feedback regarding the texture and the presence of debris is valuable to us, and we will examine it closely to improve the quality of our products.
Please feel free to contact us directly if you wish to discuss further.
Best regards,
The Jimini's team
H
Helene G.
Rating: 3 out of 5
following a purchase from 03/09/2025
A package with an expired date Too bad No reply to the email sent
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Response from Jiminis
Hello Hélène,
Thank you for taking the time to share your feedback. We are sorry to hear that you received an expired product and that our response was not received quickly enough, we have since exchanged and refunded the product sent by mistake.
Have a nice day and see you soon.
Best regards.
The Jiminis team
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Gael A.
Rating: 3 out of 5
following a purchase from 19/08/2025
way too expensive for the quantity...
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Response from Jiminis
Hello Gael,
Thank you for taking the time to share your review on our site. We take your comments regarding the price of our products into account, which remains one of the lowest in the market. Our goal is to offer you quality products, and your feedback is valuable to help us improve. Of course, the quantity is indicated on each product sheet, in compliance with current regulations. We wish you a good day.
Best regards,
The Jimini's team
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Boris B.
Rating: 2 out of 5
following a purchase from 20/05/2025
Very expensive for what it is
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Response from Jiminis
Hello Boris,
Thank you for taking the time to share your opinion. We understand that the quality-price ratio is an important aspect for our customers. Please know that we strive to offer high-quality products and carefully selected ingredients. Your feedback is valuable and will help us continue to improve our offer.
Best regards,
The Jimini's team
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Laurence V.
Rating: 3 out of 5
following a purchase from 06/03/2025
After having already eaten insects, crickets, and mealworms, I was disappointed by the not crunchy enough and very soft consistency of the crickets and worms... the flavors were also very bland. I probably wouldn't recommend this brand anymore.
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Response from Jiminis
Hello Laurence,
Thank you for taking the time to share your feedback on our site. We are sorry and surprised to learn that our crickets and mealworms were not crunchy enough and that you found our seasonings insufficient. All our insects are dehydrated by freeze-drying (which gives them optimal crunchiness), then seasoned and delicately dried again. We take note of your feedback and will ensure to continue improving.
Best regards,
The Jiminis team
D
Daniel G.
Rating: 3 out of 5
following a purchase from 22/02/2025
I find it expensive for the quantity purchased.
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Response from Jiminis
Dear Daniel, we thank you for your feedback regarding our edible insects. We understand your feedback regarding the prices and we strive to offer quality products while ensuring a pleasant experience for our customers, all at the best price we can offer.
Have an excellent weekend.
The Jimini's team
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Logan D.
Rating: 3 out of 5
following a purchase from 08/02/2025
I ordered flour glasses. I expected them to be crispy but unfortunately, it's the opposite. Otherwise, at the aperitif, it sparks conversation and creates a unique experience.
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Response from Jiminis
Hello Logan, thank you for your feedback on your order of flour glasses. We are pleased to learn that they sparked conversations during your aperitif, but we are sorry that their texture did not meet your expectations. Your comments are valuable and will help us improve our products in the future.
Have a nice day.
The Jimini's team
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Mireille D.
Rating: 2 out of 5
following a purchase from 26/12/2024
Too expensive
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Response from Jiminis
Hello Mireille, we take your feedback into account and we are sorry that our price does not suit you. However, we strive to offer quality products at a fair price. We hope you will continue to discover our range of healthy and environmentally friendly products. Thank you for your feedback. The Jiminis team.
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Sandra B.
Rating: 2 out of 5
following a purchase from 13/11/2024
I wanted to impress my friends for Halloween but I came across bags that were well sealed but not very crunchy, I think they must have absorbed moisture, really disappointed
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Response from Jiminis
Hello Sandra, We are sorry that you were disappointed with our products. We take the quality of our products to heart and are constantly looking for improvements to satisfy our customers. I hope you will give us another chance in the future. Have a nice day. The Jimini's team
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Celine F.
Rating: 2 out of 5
following a purchase from 18/10/2024
I find that the crickets are not interesting in terms of taste. They have a very (too) pronounced flavor for the chosen seasoning but present no interest. Moreover, they are not at all practical to eat, you have to remove the wings. I much prefer the mealworms.
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Response from Jiminis
Hello Celine, I am sorry that you did not like the crickets. We take your feedback into account and will continue to work on improving our products to best satisfy your taste buds. We hope to change your mind in the future! We are happy that you enjoyed our mealworms as well as our cricket powder crackers. Thank you for your feedback and have a good day. The Jimini's team.
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Maxime C.
Rating: 3 out of 5
following a purchase from 16/09/2024
The larvae of the darkling beetles are often in pieces and therefore not easy to eat with fingers, the crickets are small but the grasshoppers are much better
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Response from Jiminis
Hello Maxime, thank you for your feedback. We are aware that our mealworms can sometimes be fragile and break. We will continue to offer a variety of products to satisfy all tastes. Thank you for your trust and your 3/5 rating. Enjoy your meal! The Jiminis team.
O
Odette P.
Rating: 3 out of 5
following a purchase from 03/09/2024
surprising....
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Response from Jiminis
Hello Odette,
Thank you for your review, we hope the surprise was a good one ;)
Have a nice day and see you soon.
The Jimini's team
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Vicart V.
Rating: 3 out of 5
following a purchase from 11/06/2024
Some products were no longer available
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Response from Jiminis
Hello, We are sorry that all the products you wanted were not available. We do our best to offer our customers a wide range of products, however, sometimes our workshop struggles to keep up :) We thank you for your understanding and wish you a great day. The Jimini's team
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Antoine L.
Rating: 3 out of 5
following a purchase from 10/06/2024
Everything is very serious and well followed up
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Response from Jiminis
Hello, Thank you for your review! You rated us 3 stars out of 5, is there something we could improve? See you soon and have a great day! The Jimini's team
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Anthony B.
Rating: 3 out of 5
following a purchase from 09/05/2024
The number of crickets in the packets has considerably decreased compared to previous orders. Have a nice day
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Response from Jiminis
Hello Anthony, Thank you for your order and for your trust. Our products are sold by weight and not by unit. I invite you to send us a photo of the products received so that we can investigate the issue. Have an excellent day and see you soon. The Jimini's team
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Sandra L.
Rating: 3 out of 5
following a purchase from 26/04/2024
Navigation was great. However, the delivery side was mediocre. I am missing items and customer service does not respond to emails and does not call back either. Nice scam!!!
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Response from Jiminis
Hello Sandra, Thank you for your review, however we have not received any complaint email from you. We are sorry that you did not receive the correct products, which can happen. In such situations, we refund the products not received or resend them, but for that, we need to be aware of the problem :) Thank you for writing to our customer service (www.jiminis.com, at the bottom of the page, link 'contact us'). Have a great day and see you soon. The Jimini's team
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Eric D.
Rating: 3 out of 5
following a purchase from 19/03/2024
Given the size of the order, receiving it in the mailbox would have avoided a trip to the pickup point
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Response from Jiminis
Hello Eric, Thank you for taking the time to leave us a review. You selected the Mondial Relay carrier and were therefore delivered to a pickup point. See you soon and have a great day! The Jimini's team
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Marc M.
Rating: 3 out of 5
following a purchase from 14/03/2024
Delivery to a relay point is mandatory even exceeding 30 euros of order to be delivered to the house it is an additional 5 euros...
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Response from Jiminis
Hello Marc! Thank you for taking the time to leave us a review. A Colissimo delivery to a pickup point with signature costs about €5 including tax, to which the cost of packaging, preparation, potential returns, and lost packages, etc. is added. On a basket of €30 including tax, these fees represent more than 20% of the order amount. You will understand that we cannot offer home delivery which costs even more (about €8) for a basket of €30. Our delivery rates allow for home delivery with Colissimo at €4 including tax from €30 of purchases, €2 including tax from €40 of purchases. We are sorry that you were not satisfied. Have a great day. The Jimini's team
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Serge G.
Rating: 3 out of 5
following a purchase from 14/03/2024
Fast delivery / Successful packaging / Very, too expensive / 1 product out of 3 very bad.
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Response from Jiminis
Hello Serge, We are sorry that you did not appreciate our products. However, we are still pleased that you appreciated the speed of our shipments and the design of our packaging. Have a great day. The Jimini's team
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Jimmy H.
Rating: 2 out of 5
following a purchase from 03/02/2024
I only received the pack of 3, not the natural cricket in my order.. I only opened the package yesterday because I was absent, I am disappointed.
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Response from Jiminis
Hello Jimmy, You can contact our customer service at the following address: https://www.jiminis.com/nous-contacter/ We can thus resolve this issue which must be due to an error in preparing your order. Have a great day. The Jimini's team
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Anthony D.
Rating: 3 out of 5
following a purchase from 24/01/2024
Good packaging overall, very fast delivery. Downsides, the price given the content I find it a bit expensive and the flavors are not strong enough.
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Response from Jiminis
Hello Anthony! Thank you for taking the time to leave us a review. We take note of your feedback which helps us improve our products over time :) See you soon and have a nice day! The Jimini's team
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Peggy P.
Rating: 2 out of 5
following a purchase from 19/01/2024
Way too expensive. More than 5 euros for 15 grams! Lol I will order again when the 15-gram box costs a maximum of 2 euros.
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Response from Jiminis
Hello Peggy, Thank you for your review and feedback. Our prices are displayed on our website, per unit (per box) and per kilo, so you have all the information at your disposal and are free to place an order or not :) We would be delighted to market our insects at the price you indicate, however, you will have to wait a few more years for the price of the insects themselves and production costs to drop drastically. We hope to achieve this one day. See you soon and have a nice day. The Jimini's team
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Alain Pierre L.
Rating: 2 out of 5
following a purchase from 10/12/2023
the packages are tiny
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Response from Jiminis
Hello, Thank you for taking the time to leave us a review. Each product has photos with a scale so that our customers can realize the size of the boxes. The net weight is also indicated, there are no surprises. Have a great day. The Jimini's team
L
Laurent G.
Rating: 3 out of 5
following a purchase from 05/12/2023
I ordered to discover. I find the products a bit expensive for what they are. But, for a discovery, it was worth it. Order failed. Products received quickly. Thank you.
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Response from Jiminis
Hello Larent, Thank you for taking the time to write to us, we take note of your comments :) Have a great day and happy end of year celebrations! The Jimini's team
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Ghislaine D.
Rating: 3 out of 5
following a purchase from 07/12/2023
Christmas gift so difficult for now to give my opinion
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Justine D.
Rating: 3 out of 5
following a purchase from 26/11/2023
-
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Response from Jiminis
Hello Justine, Thank you for your order and your trust. Customer service has responded to you, the missing product has been refunded :) Have a great day and see you soon. The Jimini's team
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Nathalie S.
Rating: 3 out of 5
following a purchase from 09/11/2023
Original and nourishing products that deserve to be produced in larger quantities. A bit expensive though.
I benefited from a promotion on the crackers, but while it was not specified on the site, the expiration date was only a month later. I am a bit disappointed to have to give them away in their expired state at Christmas, even if they will still be consumable.
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Response from Jiminis
Hello Nathalie, Thank you for your order and your trust. The crackers you ordered on promotion have a Minimum Durability Date valid until 12/2023. They will therefore be covered by this DDM at Christmas. Furthermore, as we indicated to you in previous email exchanges, the DDM (formerly DLUO) is an indication allowing consumption at least until the indicated date, but does not prevent consuming the product weeks or months after this date. We thank you for your feedback and wish you a good tasting! The Jimini's team
J
Jessie G.
Rating: 2 out of 5
following a purchase from 24/10/2023
Lack of consideration from customer service. Late and inappropriate response after sending a message indicating difficulties encountered when entering the order. (perpetual back and forth between different tabs, multiple re-entries of the delivery address…). Amount to be paid different from what I actually paid (obviously to my disadvantage). I remain in total incomprehension. I played the game by ordering the minimum order, then the minimum for free shipping, and after struggling to finalize the order, I discover after payment that I paid 8 euros extra for express shipping when that was not my wish. Bugs and errors are one thing, but the professionalism expected from a commercial company is another.
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Response from Jiminis
Hello Jessie, As indicated by email exchanges, we will not refund the shipping costs related to your choice to use Chronopost to have your package delivered in 24 hours. All carrier rates are clearly indicated when choosing the carrier, there are no surprises or hidden fees. You chose this carrier and validated this order with all the corresponding amounts knowingly and you contact us after accepting the package, to demand a refund of the shipping costs... By professionalism and consideration, you mean that we unjustifiably refund an error you made, after calling us thieves by email. We do not operate like that and prefer to assume a negative review. Best regards. The Jimini's team
M
Marine B.
Rating: 3 out of 5
following a purchase from 23/10/2023
A bit expensive for the products offered
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Response from Jiminis
Hello Marine, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a great day and see you soon! The Jimini's team
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Nathalie S.
Rating: 2 out of 5
following a purchase from 14/10/2023
Not very satisfied with my order because it does not match what I ordered
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Response from Jiminis
Hello Nathalie, We apologize for this incident. We had several package mix-ups during the period you placed your order. Could you please write to us at [email protected] to resolve the issue? Thank you and have a pleasant day. The Jimini's team
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Dominique T.
Rating: 3 out of 5
following a purchase from 22/09/2023
The retailer at the pickup point noticed and regretted that the package was delivered damaged and opened. Fortunately, the order was complete. On the other hand, the tracking of the package is not clear; phishing-related messages appeared at the same time as the package tracking messages. It is difficult to find your way and trust one message or another.
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Response from Jiminis
Hello Dominique, First of all, thank you for your order and for your trust. You inform us that the retailer at the Mondial Relay point regretted that the package was damaged during transport by Mondial Relay. We are in no way responsible; it is the carrier's responsibility. In this case, you should refuse the package. Regarding the messages received, we send messages for package tracking and nothing else; your personal data is neither used for commercial purposes nor shared. Have a great day and see you soon. The Jimini's team
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Philippe M.
Rating: 3 out of 5
following a purchase from 24/05/2023
No particular issues with the reception.
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Response from Jiminis
Hello Philippe, Thank you for taking the time to share your experience! We use reviews to improve our products and the quality of our services. Have a nice day and see you soon! The Jimini's team
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Clementine D.
Rating: 2 out of 5
following a purchase from 28/03/2023
The site is user-friendly, it's easy to order and the delivery is quite fast. But they forgot an item in my order. I reported it to customer service, I sent them a photo as requested and since then no responses from them despite my 2 follow-ups. I am disappointed. I am waiting for them to send me my missing product.
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Response from Jiminis
Hello, Customer service has been waiting since April 5th for you to send them the requested items in order to resolve your issue ;) The photo you sent does not correspond to our request and does not allow us to identify a potential problem, please send the requested information. Have a great day and see you soon! The Jimini's team
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Manuel J.
Rating: 3 out of 5
following a purchase from 07/02/2023
The prices are too high for basic products. The pasta contains less than 4% insects, so it's wheat pasta sold at 20€ per kilo, 20 times the price of regular pasta. For a French product, the caramel apple protein bar does not have an ingredient list in our language. Impossible to know what's inside without a dictionary. What are the allergens? And the crackers, they crack well. Enough to break your teeth. In short, I will check the competition, I tested 3 ranges of products, I was disappointed 3 times.
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Response from Jiminis
Hello Manuel, Thank you for your feedback on our products, however, this section is dedicated to rating the overall service of our website (delivery, shipping speed, etc.). We will still respond to your comments: - You compare our insect protein pasta made artisanally in our workshop to industrial pasta sold at 1€/kg. If you are looking to buy the cheapest products, you will clearly not find them at Jimini's. All comparison information is available: weight, price, etc. If you find the price excessive, you are not forced to buy it. - The same goes for the quantity of insects in our pasta: no surprise: the ingredient list is available on the product sheet. - Regarding the ingredient list and allergens of the bar you received, it is also available on the product sheet (in French). However, you are right to regret not receiving the product in French; it is a preparation error. - Finally, regarding the crackers, we are sorry that you do not like them; fortunately, they seem to please the majority of our other customers. We are sorry that you did not appreciate our products and wish you to find products that meet your expectations. Have a great day. The Jimini's team
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Annie C.
Rating: 3 out of 5
following a purchase from 10/02/2023
Fast delivery, but the boxes are really small and the site bugged during payment, so I redid it but it made two orders, so I received double... I find it a bit expensive compared to the quality in the boxes
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Response from Jiminis
Hello Annie, Thank you for your review and your feedback. However, we would like to point out the following points for the readers of your review: - You placed two orders 15 minutes apart, so this is not a payment error or a bug (we think it is more likely a manipulation error with a page refresh before the payment was confirmed) - We tried to contact you to ensure that it was not an error, but you provided two false mobile phone numbers - The size and weight of each product is specified on the product sheet. Photos of the products held in hand are also available so that our customers can have a size scale. Have a nice day! The Jimini's team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2022
No worries. Order delivered on time.
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Response from Jiminis
Hello Marie-Claude! Thank you for your feedback and happy end of the year! Is the 3 out of 5 rating due to a problem you encountered? The Jimini's team
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