Customer reviews of John Steel

9,6 /10

Based on 4 954 published reviews

5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 2 and 5 stars

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Alain D.

Published on 08/01/2024 à 18h45 following a purchase from 20/12/2023

As always, top-notch workmanship and impeccable logistics. All in all, a real pleasure!

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EDITH HOA LIEM N.

Published on 08/01/2024 à 16h38 following a purchase from 01/01/2024

Fast service, Fast delivery

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José A.

Published on 29/12/2023 à 11h14 following a purchase from 24/11/2023

Very good, as ordered.

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Thierry M.

Published on 26/12/2023 à 13h03 following a purchase from 13/12/2023

From time to time, I order stainless steel turntables with cut-outs and custom drilling. I'm always very satisfied with the quality of the plates I receive. If there are any problems, we exchange e-mails to confirm the dimensions. The only problem with the last order, which in no way calls into question my satisfaction with the company, was that the BOOST transport offered via TNT was not as fast as it should have been for the price paid. TNT made a mistake in the routing of the parcel, had the wrong platform, then the relay point refused the parcel, which I went to pick up on the carrier's platform ... more than 48 hours late! Delicate when an intervention is scheduled at a given time with lifting equipment ... (replacement of a radio tower base ...) That had to be reprogrammed ... That said, I'll be recommending John STEEL for my specific needs ...

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Response from John Steel Published on 05/01/2024

Thank you for your comment.

Unfortunately, the end-of-year period is complicated for carriers.
And this type of error happens despite all the precautions we take.
We are studying a change in logistics, to improve this part of our service.
This will not happen again in the future.

Yours sincerely
The John STEEL team

Christian V.

Published on 24/12/2023 à 16h55 following a purchase from 11/12/2023

Complied with my request! My contact person was competent and friendly.

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Jean G.

Published on 24/12/2023 à 12h42 following a purchase from 10/12/2023

Very satisfied

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NORBERT B.

Published on 24/12/2023 à 12h25 following a purchase from 13/12/2023

Manufactured to order, sent quickly and carefully

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Francis B.

Published on 23/12/2023 à 16h23 following a purchase from 10/12/2023

Perfect

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Sylvain D.

Published on 23/12/2023 à 11h31 following a purchase from 07/12/2023

Service perfectly matched my expectations. Precise work.

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Gérard D.

Published on 22/12/2023 à 12h21 following a purchase from 11/12/2023

Quality advice! Listening to my needs, in the exchange, you can feel their desire to satisfy the customer's request! I'm very satisfied with my purchase, a quality product in line with my order.

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Alain L.

Published on 21/12/2023 à 18h48 following a purchase from 03/12/2023

Very satisfied.

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Jean claudd E.

Published on 21/12/2023 à 18h15 following a purchase from 28/11/2023

Very good

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catherine F.

Published on 21/12/2023 à 17h18 following a purchase from 01/12/2023

Fast and accurate work. Shipment on time and on schedule.

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FLORENCE P.

Published on 21/12/2023 à 17h09 following a purchase from 24/11/2023

Very satisfied with my order. Thank you very much

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Bernard M.

Published on 21/12/2023 à 17h08 following a purchase from 24/11/2023

Very good 👍

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didier M.

Published on 21/12/2023 à 16h40 following a purchase from 04/12/2023

Very good product and on time delivery

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Roger P.

Published on 21/12/2023 à 16h24 following a purchase from 02/12/2023

perfect: after a material error, new part returned within 24h

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Michel D.

Published on 19/12/2023 à 04h36 following a purchase from 08/12/2023

10/10

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Philippe G.

Published on 18/12/2023 à 18h11 following a purchase from 12/12/2023

Order conforms, carried out very quickly

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Jean-Pierre M.

Published on 18/12/2023 à 17h12 following a purchase from 24/11/2023

Top notch in every way, as usual!!!!

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Florian R.

Published on 17/12/2023 à 09h12 following a purchase from 30/11/2023

Perfect!

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Patrick Z.

Published on 16/12/2023 à 20h44 following a purchase from 26/11/2023

perfect - thank you

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Mathias L.

Published on 16/12/2023 à 20h24 following a purchase from 27/11/2023

Responsiveness, quality and competitive price! Recommended +++

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JEAN PAUL M.

Published on 15/12/2023 à 17h44 following a purchase from 24/11/2023

After receiving three Aluminium plates, one of them had a defect that I saw afterwards. After sending photos and an internal investigation, they sent me back a new plate.

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Dominique M.

Published on 15/12/2023 à 17h15 following a purchase from 04/12/2023

Complies with my order. Received promptly

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philippe S.

Published on 15/12/2023 à 16h48 following a purchase from 28/11/2023

perfect

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Serge C.

Published on 15/12/2023 à 16h43 following a purchase from 23/11/2023

Perfect, thank you

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DIDIER B.

Published on 15/12/2023 à 16h17 following a purchase from 04/12/2023

Super good

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Christophe C.

Published on 15/12/2023 à 16h08 following a purchase from 24/11/2023

Fast, precise cuts!

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Fabien C.

Published on 08/12/2023 à 05h11 following a purchase from 24/11/2023

Quality Corten, sound advice, fast, super-careful delivery. A real plus!

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Laurent A.

Published on 07/12/2023 à 17h34 following a purchase from 24/11/2023

Perfect! Top service! Fast delivery and very well protected parcel!

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Sebastien P.

Published on 07/12/2023 à 17h01 following a purchase from 27/11/2023

Bravo, the piece ordered was perfectly cut and the brushed stainless steel looks great. Thank you

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jean-christophe D.

Published on 07/12/2023 à 16h35 following a purchase from 24/11/2023

Products conform to my order. Very well packaged and sent quickly

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IVAN E.

Published on 07/12/2023 à 16h31 following a purchase from 23/11/2023

Perfect. Please note that corten steel must be oxidized after purchase. Otherwise perfect!

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Response from John Steel Published on 08/12/2023

Hello Ivan,

We sincerely thank you for your comment. Your satisfaction is our priority and we are delighted to hear that you appreciate our products.

With regard to corten, we would like to point out that all the necessary information is detailed in the product sheet. It is sold unrolled, which means that it is not oxidized on delivery.

Please do not hesitate to contact us if you have any further questions or concerns. We're always here to help.

Sincerely, John Steel

jeanlouis B.

Published on 07/12/2023 à 16h25 following a purchase from 25/11/2023

Exceptional!

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Patrice L.

Published on 05/12/2023 à 09h39 following a purchase from 24/11/2023

Always very good. Neat, efficient packaging.

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Franck B.

Published on 05/12/2023 à 08h38 following a purchase from 13/11/2023

Regarding the shiny stainless steel plate I ordered with machining, it's impeccable, corresponds to my expectations and the 8-day lead time after ordering is perfect.

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Laurence B.

Published on 04/12/2023 à 18h26 following a purchase from 25/11/2023

Superb product, perfect cut and fast delivery. Always a pleasure :)

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laurent C.

Published on 04/12/2023 à 17h13 following a purchase from 28/11/2023

No problem, order received promptly

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Didier V.

Published on 04/12/2023 à 13h40 following a purchase from 25/11/2023

As ordered.

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