Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
5 4 284 86% 4 472 10% 3 90 2% 2 44 1% 1 64 1%

Summary of reviews

The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.

Reviews 2 and 5 stars

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christine D.
Rating: 5 out of 5
following a purchase from 26/11/2023
Perfect product, faster delivery than expected, very responsive I recommend
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Antoine G.
Rating: 5 out of 5
following a purchase from 15/11/2023
Always impeccable! Orders taken, dimensions matched, cut-outs finished and deliveries made quickly. Bravo team
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PHILIPPE V.
Rating: 5 out of 5
following a purchase from 23/11/2023
As before, experience confirms the solidity of the prossesus of simple, playful digital planafication, execution, precision in realization, delivery times and packaging. Of course, a worked plate measuring 1 x 1/2 meters costs around a hundred euros, but when the part is essential and the keystone of a fast, efficient project, I put the cost into perspective. They're regular and reliable
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René D.
Rating: 5 out of 5
following a purchase from 22/11/2023
Fast delivery and just what I expected
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Sacha M.
Rating: 5 out of 5
following a purchase from 20/11/2023
Steel sheets arrived on time and to the right dimensions. I recommend
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Sebastien P.
Rating: 5 out of 5
following a purchase from 23/11/2023
Very satisfied with the quality and delivery time.
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Evan P.
Rating: 5 out of 5
following a purchase from 21/11/2023
Clean cut, fast shipping, very happy if needed I would recommend to bous
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Bérengère R.
Rating: 5 out of 5
following a purchase from 21/11/2023
This is the first time I have used this site and the service is perfect. The site is clear and well informed, so ordering is easy, deadlines are respected, delivery is monitored and the quotations are respected. Perfect, I'll be back.
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Guillaume D.
Rating: 5 out of 5
following a purchase from 21/11/2023
Super Pro! perfect
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FABIEN J.
Rating: 5 out of 5
following a purchase from 19/11/2023
perfect everything was respected
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Marlyse B.
Rating: 5 out of 5
following a purchase from 21/11/2023
Nothing to complain about: it's my first purchase and I don't regret it at all!
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Christian D.
Rating: 5 out of 5
following a purchase from 22/11/2023
Fast and reliable
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Daniel B.
Rating: 5 out of 5
following a purchase from 22/11/2023
TOP SERVICE AND QUALITY
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ERIC L.
Rating: 5 out of 5
following a purchase from 15/11/2023
Tb
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Hervé L.
Rating: 5 out of 5
following a purchase from 17/11/2023
Thank you for responding to my order faster than expected. The cut is perfect, the process robust to date, however the priming on qqs mms is not as perfect as the contour. I have reworked this area to reduce the irregularity. Cdlt, Hervé
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noel B.
Rating: 5 out of 5
following a purchase from 16/11/2023
received quickly very good
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Dominique H.
Rating: 5 out of 5
following a purchase from 13/11/2023
Perfect as usual, quality, price, packaging all top notch.
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Gilles B.
Rating: 5 out of 5
following a purchase from 16/11/2023
Super service
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Gérard P.
Rating: 5 out of 5
following a purchase from 06/11/2023
Fully satisfied. The exchanges were very courteous, very efficient and above all the answers to my questions arrived each time, by return.
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François B.
Rating: 5 out of 5
following a purchase from 12/11/2023
Perfect!
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christophe P.
Rating: 5 out of 5
following a purchase from 12/11/2023
good work, on time and attentive to customers' needs
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Frédéric F.
Rating: 5 out of 5
following a purchase from 11/11/2023
Fast and efficient
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jean S.
Rating: 5 out of 5
following a purchase from 01/11/2023
Impeccable
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Arnaud P.
Rating: 5 out of 5
following a purchase from 14/11/2023
Fast, efficient and good advice
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Gemy R.
Rating: 5 out of 5
following a purchase from 03/11/2023
Very good service, the points below are perfectly in line with my criteria for selecting a service provider: 1) discount according to delivery date 2) proposed delivery dates at our convenience 3) quality of packaging!
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Nicholas P.
Rating: 2 out of 5
following a purchase from 02/11/2023
Rather well done interface, but I received parts that didn't conform to the preview and to my expectations (wrong brushing direction for stainless steel). Apparently it's my fault, so too bad for me. I'm going to have the parts redone, but elsewhere :-(
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Response from John Steel
Hello Nicholas, I am sorry to hear that you received parts that did not meet your expectations. Our team is doing everything possible to provide quality products and we take your comments very seriously. We will do our best to improve our production process and avoid this kind of inconvenience in the future. We hope to have the opportunity to fully satisfy you in the future. Thank you for your feedback.
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Frédéric S.
Rating: 5 out of 5
following a purchase from 30/10/2023
Custom-made product as requested. Very well packaged for delivery
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Johan H.
Rating: 5 out of 5
following a purchase from 03/11/2023
1) An intuitive website. 2) Top-notch customer service 3) Fast delivery These are my 3 good reasons for giving John Stella 5 stars.
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Alain L.
Rating: 5 out of 5
following a purchase from 04/11/2023
Very good service and product conforms to their website
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Alain G.
Rating: 5 out of 5
following a purchase from 12/11/2023
Perfect product and very well packaged. On the other hand, the deliveryman was not good because I was delivered on a day I had not planned ......
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marc M.
Rating: 5 out of 5
following a purchase from 11/11/2023
Very good.
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patrice C.
Rating: 5 out of 5
following a purchase from 07/11/2023
Product and delivery time as ordered, well packaged and top delivery.
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Axel F.
Rating: 5 out of 5
following a purchase from 25/10/2023
Very good quality workmanship, the dimensions are correct and delivery was prompt. I'll be ordering from John Steel again in the future.
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Shi Yu H.
Rating: 5 out of 5
following a purchase from 07/11/2023
Thank you
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Mathieu R.
Rating: 5 out of 5
following a purchase from 05/11/2023
Perfect!
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Nicolas S.
Rating: 5 out of 5
following a purchase from 11/11/2023
Reliable
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didier S.
Rating: 5 out of 5
following a purchase from 26/10/2023
As always, never disappointed
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Michel C.
Rating: 5 out of 5
following a purchase from 26/10/2023
Very pleased.
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Pierre L.
Rating: 5 out of 5
following a purchase from 20/10/2023
Material conforms, fast shipment
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Johnny P.
Rating: 5 out of 5
following a purchase from 31/10/2023
Fast, efficient and as ordered
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