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Rating: 5 out of 5
easy-to-use configurator - right price - fast production and shipping times - good order and delivery tracking
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
Reviews 2 and 5 stars
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Rating: 5 out of 5
Made-to-measure and quality. Reliability and speed, with well-protected packaging.
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Rating: 5 out of 5
Quick response to the message, it's perfect. Top work. Estimation of weight online does not give right and sending automatic email had a problem but these are details. So very happy, thank you
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Rating: 5 out of 5
Given the complexity of CAD solutions, an Illustrator -> send file converter would have suited me...
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Rating: 5 out of 5
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Rating: 5 out of 5
Top customer service ????, fast order with a small discount if you wait a few more days for manufacturing apart from the top I do not see respect for the dimensions, fast and careful delivery, very pleased with the service.
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Rating: 5 out of 5
I liked the simplicity of integrating the dxf files, encrypting and ordering. I also liked the very fast delivery within a few days of ordering... And finally, the parts are perfect. Thanks and bravo
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Rating: 5 out of 5
I'm happy with my first order, easy to use online design, delivery on time, very well packaged, perfect dimensions and cut-outs, professional work. I recommend this company.
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Rating: 5 out of 5
Impec
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Rating: 5 out of 5
Deadlines met, material compliant, very satisfied, many thanks to the whole team.
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Rating: 5 out of 5
Material as described, clean cut, top packaging and delivery time, I can and will recommend it whenever I need it. What's more, the price is just right in the current climate of soaring aluminum prices.
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Rating: 5 out of 5
It's easy to specify what you want, and the interface for building your project is crystal-clear. What's more, delivery is on time and in the right packaging.
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Rating: 5 out of 5
Nikel As usual Good day
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Rating: 5 out of 5
Excellent site! :-) Products received quickly and very well packaged.
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Rating: 5 out of 5
I'm very happy with my first order: online design tool very easy to use, product received quickly, very well packaged, perfect dimensions and cut-outs! I absolutely recommend it!
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Rating: 5 out of 5
Easy, fast, precise
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Rating: 2 out of 5
Cutting error on their part from JohnSteel, offer of a 5 credit on the next order... No real solution offered. It's a shame, the quality was there...
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Response from John Steel
Hello, thank you for your comment. Please be careful when assuming a cutting error. It can take a long time to find it. In this type of situation, the most efficient way is to contact us by phone. We always offer a solution, it's just a matter of finding the right one :-) Sincerely, John
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Rating: 5 out of 5
Perfectly cut parts, I can now widen the front end of my race car.
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Rating: 5 out of 5
Hello, the order was quickly processed and delivered. The plate is exactly what I needed.
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Rating: 5 out of 5
Hello, Very good parts as requested. Fast and secure delivery. Thank you John, Raphaël
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Rating: 5 out of 5
Fast delivery, customer contact, and quality of the product received (precision-cut stainless steel plate).
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Rating: 5 out of 5
professional work, delivery as expected
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