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G
Rating: 5 out of 5
Very precise cutting to the mm. Deadline respected. Was advised by AI and indeed excellent service.
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
Summary of reviews
John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.
Reviews 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
Perfect all the way
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C
Rating: 5 out of 5
In accordance with my request
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Y
Rating: 5 out of 5
Very good product
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B
Rating: 2 out of 5
very disappointed, I will not order from you again. Correct packaging not damaged, but plate very damaged, I could only use one out of two. I can't send you the photos in this review but if you give me an email, I will send you the 3 photos.
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Response from John Steel
Hello Bruno,
We are sorry to hear that you have encountered problems with your order. Your satisfaction is very important to us and we would like to discuss this further with you. Could you please contact us at the email address provided on our website so that we can resolve this situation together?
Best regards,
The John Steel shop team
We are sorry to hear that you have encountered problems with your order. Your satisfaction is very important to us and we would like to discuss this further with you. Could you please contact us at the email address provided on our website so that we can resolve this situation together?
Best regards,
The John Steel shop team
P
Rating: 2 out of 5
Poorly deburred piece. Mirror effect announced while received "brushed metal" effect.
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Response from John Steel
Hello Pierre,
Thank you for taking the time to share your experience. We are sorry to learn that the product received does not meet your expectations and we wish to understand your situation better. Please do not hesitate to contact us directly so that we can discuss this matter and find a suitable solution.
Best regards,
The John Steel team
Thank you for taking the time to share your experience. We are sorry to learn that the product received does not meet your expectations and we wish to understand your situation better. Please do not hesitate to contact us directly so that we can discuss this matter and find a suitable solution.
Best regards,
The John Steel team
E
Rating: 2 out of 5
Rust is already appearing
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Response from John Steel
Hello Eric,
Thank you for your feedback and we are sorry to hear that you are experiencing an issue with your product. We invite you to contact us directly so that we can help you resolve this problem as soon as possible.
Best regards,
The John Steel team
Thank you for your feedback and we are sorry to hear that you are experiencing an issue with your product. We invite you to contact us directly so that we can help you resolve this problem as soon as possible.
Best regards,
The John Steel team
J
Rating: 5 out of 5
serious company that struggles to complete deliveries, too bad the carrier is not up to the task!
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M
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Excellent service both in terms of the order well managed by the Jhon Steel series and serious company, impeccable delivery very very well packaged and perfectly cut respected
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M
Rating: 5 out of 5
nothing to report
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C
Rating: 5 out of 5
Everything was perfect, the package perfectly wrapped! Thank you
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A
Rating: 2 out of 5
many scratches on one of the two sides of each sheet. huge disappointment
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Response from John Steel
Hello ALABERT,
We are sincerely sorry to hear that you encountered imperfections with your order. Your satisfaction is important to us, and we invite you to contact us privately to discuss your situation and find a solution together.
Best regards,
The John Steel shop team.
We are sincerely sorry to hear that you encountered imperfections with your order. Your satisfaction is important to us, and we invite you to contact us privately to discuss your situation and find a solution together.
Best regards,
The John Steel shop team.
J
Rating: 5 out of 5
Perfect order
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E
Rating: 5 out of 5
Second positive experience
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C
Rating: 5 out of 5
Very responsive company. Advice given for the project. Fast. I love your works. Congratulations to your team. Best wishes.
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N
Rating: 5 out of 5
delivery on time and as scheduled, products conforming to the order and of very good quality of execution.
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D
Rating: 5 out of 5
Parts conforming to my needs. Your service offer is really a plus when we go beyond the standards of large distribution. Thank you
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O
Rating: 5 out of 5
SUPER !
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M
Rating: 5 out of 5
Always excellent in execution and delivery speed
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C
Rating: 5 out of 5
Perfect cut. Good value for money. Fast shipping. We will not hesitate to order here again.
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C
Rating: 5 out of 5
We appreciated the care taken in the sturdiness of the container ensuring high protection of the product. The product matches the indicated measurements. It is indeed stainless steel as announced, and not a pseudo alloy.
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P
Rating: 5 out of 5
Plate conforms to our request Delivered quickly Perfect.
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D
Rating: 5 out of 5
5 stars
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T
Rating: 5 out of 5
Clean, in accordance with the order, good protection for transport. Deadline respected.
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C
Rating: 5 out of 5
As always, a very reliable, responsive company that listens when needed. I am fully satisfied with their services.
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J
Rating: 5 out of 5
The site is very well made, the cutting edges are perfectly respected and the pieces are perfectly packaged. I highly recommend this serious site.
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E
Rating: 5 out of 5
Very satisfied. Fast shipping, precise cutting and correct prices.
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N
Rating: 5 out of 5
User-friendly website, clear ordering process, adherence to delivery deadlines, good quality of the product and packaging.
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J
Rating: 5 out of 5
Great, as usual! Super fast execution and delivery. I recommend!
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C
Rating: 5 out of 5
very satisfied, in accordance with the order, reasonable price.
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J
Rating: 5 out of 5
Perfect product, delivered as expected, with a delay but agreed upon at the order. Serious company that I recommend
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B
Rating: 5 out of 5
Very nice brushed stainless steel sheet Perfect measurements
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M
Rating: 5 out of 5
I am very satisfied with the precise cut, thank you.
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B
Rating: 5 out of 5
At the top
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V
Rating: 5 out of 5
Excellent solution
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J
Rating: 5 out of 5
Order taking, especially the client's entry of the exact dimensions, remarkable. Deadline and packaging perfect. Amazing experience for an individual to order such products online and have them delivered directly to where they will be implemented.
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T
Rating: 5 out of 5
Easy and precise for the order. The work done is perfect.
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S
Rating: 5 out of 5
Ras, in line with expectations
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L
Rating: 5 out of 5
all good
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