Customer reviews of John Steel

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Acheteur Vérifié

Rating: 2 out of 5

Published on 15/03/2018 à 10h42

The order received does not conform to the drawing. The laser has pointed to the center of the cutout, according to customer service, which leaves the customer in the lurch when a problem is indicated. The imported drawing did not indicate a problem in the website interface. On another hole, this one was made with a ratio of less than 0.8 times the thickness.

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Response from John Steel Published on 29/11/-0001

Hello, Technically speaking, we can't make cuts smaller than 0.8 times the sheet thickness. You had numerous 4 mm diameter holes on an 8 mm thick sheet. We've pointed them out to you so that you can repeat them later. Have a nice day.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/03/2018 à 21h44

To do better, you'd have to launch in fab before getting the dxf...

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2018 à 17h58

Perfect as expected

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2018 à 11h36

Order conformed to my expectations. The product seems to be of very good quality.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/03/2018 à 09h41

All very well

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/03/2018 à 15h39

Completely satisfied

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/03/2018 à 14h48

Perfectly cut, fast delivery and appropriate packaging.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/03/2018 à 20h22

the right size, very well protected for transport, fast delivery and very fair prices.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/03/2018 à 19h37

Super fast

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/03/2018 à 09h24

Frankly, the service is of incredible quality and very fast. I'd just like to point out that the same cannot be said for the transport by the third-party company, which must surely have mishandled the product, which was bent at an angle when I opened it, despite impeccable packaging with Styrofoam and a wooden board to protect the contents.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/03/2018 à 15h59

Very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/03/2018 à 10h44

Perfect service with great professionalism.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/03/2018 à 15h32

It's a pity you don't offer anodized aluminum and other stronger shades/heat treatments like 7075 T6, for example. Otherwise very good, great concept

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/03/2018 à 13h25

Each cut respects my measurements, the service is impeccable every time, thank you John 4th order made and certainly others will follow.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/03/2018 à 12h26

Excellent quality, speed, price and service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/03/2018 à 22h55

as usual

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/03/2018 à 12h53

very well

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Acheteur Vérifié

Rating: 2 out of 5

Published on 07/03/2018 à 11h21

product concerned: Stainless steel 304L raw and shiny on the site it says: The stainless steel plate is protected by a film to avoid any marks or scratches on the shiny side.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/03/2018 à 21h21

The order was easy to place, the products complied and were delivered promptly.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/03/2018 à 19h24

Great service in case of problems

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/03/2018 à 09h35

Product as expected. Fast delivery as advertised. No worries.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/03/2018 à 18h33

Several orders and I'm satisfied, the work is always so clean. Once there was a problem...a little email explaining the problem and it was solved within 24 hours by a new manufacture.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/03/2018 à 11h51

Super efficient

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/03/2018 à 18h49

short

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/03/2018 à 19h51

Perfect and fast

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/03/2018 à 17h30

Great product and shipping thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/02/2018 à 22h41

I am very happy with my order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/02/2018 à 09h34

Impeccable customer service. Very good consideration of my expectations and solutions found as quickly as possible. Nothing but the best.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/02/2018 à 09h16

Very fast

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/02/2018 à 21h22

good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/02/2018 à 21h13

Nothing to add, I've always been satisfied ....

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/02/2018 à 20h37

If there were a 6th star, it would be yours. Efficiency and professionalism are the words that characterize your company. We congratulate you.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/02/2018 à 21h52

product conforms to my request with delivery on time as defined by the company. thank you.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/02/2018 à 20h51

More than fine.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/02/2018 à 16h46

Nothing to complain about, as usual, quality service, top results, perfect delivery. The only downside is that the online software is a bit temperamental... See you soon, cdlt, Yoan

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/02/2018 à 14h50

Nothing to say, everything is perfect, the cut is precise, the shipment very fast and the packaging ad-oc.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/02/2018 à 16h10

Very good, as always

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/02/2018 à 11h56

Simple, fast, efficient. I know who to contact for my steel needs.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 23/02/2018 à 20h39

Hello. I went to the retailer to pick up my order but he couldn't find it. He had opened a package thinking it was addressed to him. Finally, I was given my purchase, which had neither my name nor my address on it. So I received an open package. I wonder what's the point of filling out a whole request for information, especially for a 1st time buyer. Very very disappointed.

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Response from John Steel Published on 29/11/-0001

Hello, Thank you for your feedback concerning the delivery of the parcel to the relay point. We have identified the cause of the missing recipient name and have corrected this error with our carrier. We apologize for this computer error and wish you a nice day.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/02/2018 à 14h43

Extremely fast cutting and delivery.

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