Customer reviews of John Steel

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 018 published reviews
5 4 341 87% 4 473 9% 3 91 2% 2 47 1% 1 66 1%

Summary of reviews

John Steel consistently delivers on-time shipments with careful, secure packaging and reliable, precise products. Customers highlight easy ordering, responsive and attentive service, and clear guidance that supports accurate specifications and modifications. The store meets expectations with high-quality materials, accurate cuts, and fast delivery, often praised for efficient, professional handling from order to receipt. Repeated buyers emphasize top-notch speed, compliant materials, and thorough packaging that protects items during transit.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
Big delivery problems, thanks DHL
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Response from John Steel
Hello Verified Buyer,

Thank you for your feedback and we are delighted to hear that you are very satisfied with your order. We understand that delivery issues can be frustrating and we appreciate your patience.

Best regards,
The John Steel shop team
A
Acheteur Vérifié
Rating: 3 out of 5
The goods I ordered arrived with multiple scratches, perhaps it's impossible to do otherwise, but given that the order is installed inside my house I had to give it additional treatment.
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Acheteur Vérifié
Rating: 4 out of 5
Twisted sheet metal corners
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Response from John Steel
Hello Verified Buyer,

We warmly thank you for your positive feedback. We are delighted that you appreciated your experience with us, even though the corners of the sheet did not entirely satisfy you. Your opinion is valuable and will help us improve our products.

Best regards,
The John Steel team
A
Acheteur Vérifié
Rating: 4 out of 5
It's all good
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Response from John Steel
Hello Verified Buyer,

We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you again very soon in our store.

Best regards,
The John Steel store team.
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