/10
★★★★★
based on 4477 reviews published
★★★★★
based on 4477 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect and fast
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5
/5
★★★★★
Great product and shipping thank you
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1
/5
★☆☆☆☆
Bad cut, bad job
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Answer from John Steel
Hello, Our customer service has contacted you and explained the technical constraints related to your request which caused the non-conformity of the part. We have therefore reimbursed you and apologize for the part received. Have a nice day.
1
/5
★☆☆☆☆
I've given it one star because you're forcing me to comment when I have nothing to say.
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Answer from John Steel
Hello, You are under no obligation to leave a comment on the service you have received. Commenting on your order is completely optional. We wish you a nice day.
4
/5
★★★★☆
Lots of cutting burrs, but nothing major. Good finish.
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5
/5
★★★★★
I am very happy with my order
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3
/5
★★★☆☆
A PROBLEM IN THE DELIVERY IF NOT MICKEL GOODS AND REASONABLE DELAYS
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4
/5
★★★★☆
Good product, conforms to what I asked for. On the other hand, problems with delivery: no warning at the relay point, and my name was not indicated on the parcel, so it was difficult to retrieve.
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5
/5
★★★★★
Impeccable customer service. Very good consideration of my expectations and solutions found as quickly as possible. Nothing but the best.
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5
/5
★★★★★
Very fast
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5
/5
★★★★★
Good
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5
/5
★★★★★
Nothing to add, I've always been satisfied ....
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5
/5
★★★★★
If there were a 6th star, it would be yours. Efficiency and professionalism are the words that characterize your company. We congratulate you.
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4
/5
★★★★☆
Delivery problems, 2 orders 2 delivery problems
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5
/5
★★★★★
Product conforms to my request with delivery on time as defined by the company. thank you.
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4
/5
★★★★☆
Mistakes but very reactive to repair
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5
/5
★★★★★
More than fine.
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5
/5
★★★★★
Nothing to complain about, as usual, quality service, top results, perfect delivery. The only downside is that the online software is a bit temperamental... See you soon, cdlt, Yoan
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5
/5
★★★★★
Nothing to say, everything is perfect, the cut is precise, the shipment very fast and the packaging ad-oc.
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5
/5
★★★★★
Very good, as always
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5
/5
★★★★★
Simple, fast, efficient. I know who to contact for my steel needs.
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2
/5
★★☆☆☆
Hello. I went to the retailer to pick up my order but he couldn't find it. He had opened a package thinking it was addressed to him. Finally, I was given my purchase, which had neither my name nor my address on it. So I received an open package. I wonder what's the point of filling out a whole request for information, especially for a 1st time buyer. Very very disappointed.
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Answer from John Steel
Hello, Thank you for your feedback concerning the delivery of the parcel to the relay point. We have identified the cause of the missing recipient name and have corrected this error with our carrier. We apologize for this computer error and wish you a nice day.
1
/5
★☆☆☆☆
The address was very badly written fortunately it is a small village the letter carrier was able to solve the enigma of the half of the missing address the parts are scratched and blackened at this price there it is 0
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Answer from John Steel
Hello, We have identified and corrected the error concerning the incorrectly written delivery address. Our customer service department has contacted you regarding your order, and you have assured us that the parts are exactly what you wanted, and that the scratches caused by the roughness of the material are not a problem for your intended use. Good day to you.
5
/5
★★★★★
Extremely fast cutting and delivery.
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5
/5
★★★★★
First experience with this seller. Very positive, I highly recommend it.
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4
/5
★★★★☆
Order compliant, but no delivery service, too long. As a delivery service, you should choose Mondial relais or shuttle pickup.
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5
/5
★★★★★
Very good
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5
/5
★★★★★
In line with expectations
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4
/5
★★★★☆
The material was exactly what I expected, and the dimensions were respected. I just needed a few tips on finishing: I found 1/4 round chopsticks at a Bricorama near me. Perhaps you had something better?
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Answer from John Steel
Hello, Our customer service department has contacted you, and indeed we do not offer this type of finishing product. What you have selected is perfectly suited to your situation. Thank you for your interest in our company. Good day to you
4
/5
★★★★☆
The parcel was lost, with no addressee on the label. It was thanks to the gentleman at the relay point that we found my parcel. The tracking number was wrong. Thank you.
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Answer from John Steel
Hello, Thank you for your feedback concerning the delivery of the parcel to the relay point. We are still investigating the cause of the missing recipient name and the incorrect tracking number. We understand your dissatisfaction and wish you a nice day.