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★★★★★
based on 4953 reviews published
Latest neutral customer reviews
Order placed Tuesday 07/11 evening received incomplete Friday (10 pieces out of 33 ordered) very responsive customer service missing pieces sent next working day. Received the rest of the order today, still 6 pieces missing... to be continued
I ordered a 3 mm thick rectangular aluminium plate, which I received promptly, and I was happy to go and place it, but I noticed that the piece was not flat, the 2 sides were raised...I contacted the after-sales service, which explained that this was the result of the laser cutting and that I should have used a thicker plate IT'S WRITTEN NOWHERE ON THE SITE since then no more news. E
Steel plate arrives quickly, but has several very visible scratches.
I CAN'T EVALUATE BECAUSE THE CARRIER LOST THE PACKAGE.
I ordered 6 steel plates to make tables (over 500 euros per order). Fast, impeccable delivery of 2 parcels by DHL. The only problem is that the first plate in each parcel is badly damaged with large scratches (1/2 mm deep), probably caused by mishandling. John doesn't care, even with photos... Shameful
The sheet metal is all scratched on both sides. The marking was left on the part. I have the impression of having recovered the scrap from the workshop. For the price of the cut sheet metal, I would not recommend the site.
So-called shiny aluminium received marked (scratches), with several oxidation spots, only the cut-out measurement is accurate
HELLO , I have received my plates. Unfortunately it's not what I expected. I gave you dimensions in Cm , I needed two 600X 500 mm plates . These will not be of any use. I will order other plates from you again. THANK YOU. THANK YOU . Francis BOUCHER .
I'm used to receiving the goods d+1 on my previous orders, but I had to wait a week. Unreachable on the phone, I no longer recommend using John steel services.
Delivery tracking in English, plus 6 days to deliver. Customer service: following my concern about the delay in delivery, I contacted customer service who were supposed to call me back, but I'm still waiting.
I still haven't received my order dated 16/09...
The quality of John Steel's service, almost beyond reproach, is unfortunately marred by the partnership with UPS, which sometimes fails to deliver on time.
The delivery man was sickening.................
The goods I ordered arrived with multiple scratches, perhaps it's impossible to do otherwise, but given that the order is installed inside my house I had to give it additional treatment.