Reviews Kanata

4.8/5
★★★★★
based on 4956 reviews published

Latest customer reviews

2 /5
★★☆☆☆

I wanted to try Kanata for a gift, as there were some beers I didn't know. Chronopost delivery made 15 km from the final recipient, without explanation from the delivery person. I asked Kanata to get in touch with Chronopost because the buyer has no recourse against Chronopost (Kanata is the client). Moreover: one of the beers was damaged (leaking can emptying in the package). I reported it to Kanata: no response! This will be my last order with them.

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Berteloot M.
purchased on 24/10/2025
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5 /5
★★★★★

Nothing to say, it's perfect

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Jpaul H.
purchased on 29/10/2025
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3 /5
★★★☆☆

The navigation was simple on the site and I knew what I wanted. I regret that you offered a promo code for delivery only to announce during billing that we have to pay for transport more or less expensive depending on the delivery method. This certainly hides customs duties, as the product comes from Canada. And I would have been ready to hear that. That's the only downside, hence the 3-star rating.

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Jean Yves P.
purchased on 23/10/2025
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Answer from Kanata
Hello, Thank you for your feedback. I would like to get back to you regarding shipping costs. For your information, the offer for free delivery (pickup point) is applicable if you purchase for €100. Additionally, we import products from Canada to France and we make all our shipments from our warehouse in Brittany. I remain at your disposal, Best regards. The Kanata team
3 /5
★★★☆☆

I received a double order! And double invoice. Of course. Be careful!

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Catherine B.
purchased on 26/10/2025
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5 /5
★★★★★

Perfect as always

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Corinne T.
purchased on 24/10/2025
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5 /5
★★★★★

Super reactive on stock shortages

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Loic E.
purchased on 24/10/2025
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5 /5
★★★★★

Good presentation of the various products.

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Brigitte L.
purchased on 22/10/2025
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1 /5
★☆☆☆☆

Hello The package arrived much too late; the delivery location changed; and the cold pack did not maintain the desired temperature upon delivery (plus it is a defrosted product) I request a refund thank you

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Clement C.
purchased on 22/10/2025
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Answer from Kanata
Hello, We are sincerely sorry to learn that your experience did not meet your expectations. Your feedback is valuable and we wish to provide you with all the necessary assistance. The package did arrive in 24H at the selected pickup point. We will check with the carrier. Please feel free to contact us directly to discuss this by email at [email protected] Thank you for your understanding. The Kanata team
5 /5
★★★★★

Small problem with the contents of the package ....very quickly resolved by Kanata's customer service Bottles very well packed, nothing to say... You can order without fear

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Christophe H.
purchased on 07/10/2025
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5 /5
★★★★★

Perfect, fast and careful shipping. Gifted for my partner's birthday, he knew the classic maple syrup whisky, this box with the 7-year-old and the whisky cream is a pleasure, tasting done upon opening the gift, he is delighted!

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Audrey G.
purchased on 15/10/2025
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5 /5
★★★★★

Excellent product and top delivery

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Michèle P.
purchased on 21/10/2025
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5 /5
★★★★★

Always satisfied with Kanata,

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Pierre P.
purchased on 22/10/2025
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5 /5
★★★★★

NOTHING TO REPORT

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Judith B.
purchased on 17/10/2025
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5 /5
★★★★★

As usual, fast shipping, products arrived in good condition. Perfect

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Eric H.
purchased on 20/10/2025
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5 /5
★★★★★

Top thanks

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Pascal S.
purchased on 20/10/2025
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5 /5
★★★★★

Very good

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Marta V.
purchased on 17/10/2025
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5 /5
★★★★★

Excellent delivery and everything was in good condition

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Andre P.
purchased on 12/10/2025
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3 /5
★★★☆☆

The products are always great, and the order is placed quickly and delivered rather quickly. Small downside on the maple syrup cans which were very dented without the package being so: it is therefore not the delivery person's fault, they seem to have been packaged dented. Nevertheless, it did not affect the contents, so it's fine

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Gaelle F.
purchased on 15/10/2025
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5 /5
★★★★★

Excellent quality products, received quickly and quality packaging, highly recommended.

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Bruno M.
purchased on 11/10/2025
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5 /5
★★★★★

The products are excellent, as well as the service and delivery times

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Valérie C.
purchased on 10/10/2025
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5 /5
★★★★★

Quality packaging. Fast shipping.

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Pierre P.
purchased on 10/10/2025
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5 /5
★★★★★

Very good products and well expedited delivery

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Jean Yves D.
purchased on 15/10/2025
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5 /5
★★★★★

Fast and clean delivery

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Axel X.
purchased on 08/10/2025
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5 /5
★★★★★

Very fast

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David R.
purchased on 08/10/2025
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5 /5
★★★★★

Fast shipping, great products

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Sabine T.
purchased on 07/10/2025
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5 /5
★★★★★

Very good site, fast and reliable delivery, I highly recommend.

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Lionel L.
purchased on 06/10/2025
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5 /5
★★★★★

Nothing to say, especially the excessively short delivery time; well done!!!

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Robert R.
purchased on 08/10/2025
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5 /5
★★★★★

Nothing to complain about as usual

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Dominique M.
purchased on 06/10/2025
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5 /5
★★★★★

Always impeccable

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Laurent W.
purchased on 07/10/2025
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5 /5
★★★★★

Order as described, delivered on time in suitable packaging.

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Jean-luc D.
purchased on 06/10/2025
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4 /5
★★★★☆

Quality products

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Maud Et Yves G.
purchased on 06/10/2025
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5 /5
★★★★★

Perfect order. Fast and careful shipping!

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Nathalie B.
purchased on 06/10/2025
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4 /5
★★★★☆

Easy navigation, wide choice except for a few out of stocks and the fact that you have to order beers by 6 units

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Yann L.
purchased on 03/10/2025
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5 /5
★★★★★

Fast delivery & products as described.

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Sylvie M.
purchased on 05/10/2025
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5 /5
★★★★★

Thank you for this superb package. Very well packaged! Looking forward to it.

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Madeline D.
purchased on 13/09/2025
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5 /5
★★★★★

Very good. Thank you

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Soraya B.
purchased on 03/10/2025
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5 /5
★★★★★

Navigation on the site is easy, smooth, the products are excellent, the packaging of the parcel is very well done, nothing is broken, everything is well cushioned, fast delivery, nothing to add, simply perfect!

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Claude Pascal M.
purchased on 04/10/2025
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1 /5
★☆☆☆☆

Order not received. Lamentable customer service. The staff only lies. No respect for the customer. Forced to get angry to obtain the promise of a hypothetical refund. Lamentable company, to be avoided.

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Laurent M.
purchased on 30/09/2025
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3 /5
★★★☆☆

The products are unfortunately very expensive when you know their true value on the continent... This considerably reduces the desire to order many items but does not detract from their quality and the service of the Kanata team

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Fabien D.
purchased on 03/10/2025
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5 /5
★★★★★

Always satisfied with my order, the bottle was very well protected, well cushioned. Delivery more than fast

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Charlette D.
purchased on 01/10/2025
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