Customer reviews of Kanata

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 5 009 published reviews
5 4 437 89% 4 392 8% 3 95 2% 2 46 1% 1 39 1%

Summary of reviews

Kanata consistently delivers on dependable shipping and careful packaging, with fast delivery that arrives on time and products arriving well protected. Customers highlight a wide range of authentic Canadian items—from maple syrup and cranberries to Canadian beers and ice cider—being easy to purchase and reliably available, with many notes of good taste and appealing packaging. The customer service stands out for responsiveness and helpfulness, including smooth ordering processes, quick issue resolution, and friendly, efficient support. Overall, the store is praised for authentic products, reliable delivery, and attentive service that enhances the shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2018
Perfect, I had a slight problem, the person on the phone kindly informed me, so no issues.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/09/2018
3 boxes of 20 sachets received instead of 3 packs of 48... unpleasant error with herbal teas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2018
Everything is perfect, the order, the information emails, and the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2018
PERFECT FAST SHIPPING VERY WELL PROTECTED PRODUCTS I RECOMMEND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2018
As usual, great product, fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2018
A bit disappointed with the container, which I find diminishes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2018
I placed my order on Sunday evening and by Tuesday morning before 9:30 am I received it. Everything was well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2018
GENIUS! Excellent Labrador tea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2018
This website makes you want to order many products from Quebec! It's a nice discovery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2018
good products fast shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2018
I love this herbal tea but the shipping costs are a real deterrent to purchase, especially for small orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2018
fast delivery and very well packaged parcel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
Always delighted with your products. Good value for money.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/08/2018
GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2018
easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2018
Very good, sent on time, well-packaged parcel. Great choice of products, thank you for this preview of Quebec and for introducing us to all these things that cannot be found in stores (maple butter, maple sugar, ice wines...). I could suggest that shipping costs be waived for purchases over 50-60€ maximum, like most online sales sites. 100€ minimum purchases go quickly, but it remains a lot. It would encourage me to place orders again more quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2018
Fast warehouse delivery. Friendly staff. Thank you KANATA!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2018
Ease of ordering. Serious. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2018
Fast and compliant delivery! top-notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2018
A large selection of products and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2018
I am happy with your service, it was fast, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2018
Package prepared with care. All products are wrapped in bubble wrap to protect them. This reassured me of the company's seriousness.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2018
The site is very well done and offers a wide choice; I regret not finding blueberry honey like the one I buy when I go to Quebec.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2018
I am very satisfied with the site. And especially with the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2018
Fast shipping, well-packaged products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2018
Very serious site, quality products. Careful and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2018
clear and easy to use, a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2018
clear site and good quality/price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2018
Delivery date respected. Well packaged products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2018
Excellent service, nice selection of Quebec products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2018
The package, very well wrapped, arrived a day earlier than expected during the order, as with each of my orders by the way. I commend the diligence and care taken by the staff at Kanata. A very practical and pleasant site that allows you to easily find many Quebec products. Bravo Kanata.fr
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2018
Good site to find Canadian products. At reasonable prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Top order:
Fast delivery
Excellent packaging
Cool customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Top order: customer service, packaging and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Very good, impeccable service, careful and attentive. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Shipping always fast and packaging really very careful. Nothing to complain about.
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