English
★★★★★
based on 4956 reviews published
Latest customer reviews
Always satisfied with our orders, quality product delivered quickly
Perfect and fast
Site that offers quality products. The products are very well packaged. Delivery is fast, even if this time the package was delivered to a different relay than the one selected.
SUPER PRODUCT FROM CANADA WHERE I WORKED
First order on this site. Very easy. Package shipped and received very quickly, very well packaged, it's perfect.
Perfect
Shipping costs a bit high, otherwise fast shipping and well-packaged
Very attractive site and easy to navigate
Nothing to report. Delivery as expected and on time. Perfect
Very satisfied with the service. As fast as announced on the site. To be tested from now on.
Clear and informative site, easy and user-friendly ordering
Very good and very fast
Delighted with my order. Great variety of products.
Everything was very good
PERFECT
Very serious.
The site is welcome there are practically no stores that sell these products
Thank you for your message.
We have several hundred points of sale in France and Europe. It is obvious, however, that none of these points of sale offer the entirety of the 500 references in our catalog. 🙂
Have a very nice day.
Very good
I am very happy with the products and the delivery was fast even though we were in the holiday season. Good follow-up (I received a quick response to an email) thank you
Serious site
An intuitive site where you can quickly find what you are looking for with products regularly updated.
As usual, Perfect!
Exactly as I expected
Excellent! First purchase and it won't be the last!!!
It is very clear and accessible.
Nice to have quality maple syrup
Good
Delivered quickly. Very well packaged
Very good quality tea site and very fair prices I am very satisfied I will recommend again the receipt of the package is fast. Thank you Kanata
The product arrived quickly as expected in a very nice box
Very easy to navigate site. Fast delivery.
Very clear, quality products
A very good site to find Quebec products at a fair price. A good alternative to send a bit of Quebec to France. Several orders placed and we have never been disappointed, fast delivery and very well packaged products. Thank you!
Very fast shipping
My order arrived in 2 packages. I had to file a complaint because the first one was missing 5 30ml golden maple syrups. But everything was resolved quickly and I hold no grudge.
Perfect efficient
Good services, speed
Even a few days before Christmas, the order arrived on time and with all the requested wishes in the preparation of different gift baskets! Bravo
Too bad about the bugs on the site like using loyalty points for €40, stock errors with every order there is no longer a product, also for the beers on promotion that I received with a DLUO date of 12/2017 no information on your site, they are less good because less fizzy and no response to my emails
Thank you for your message and for your loyalty.
We are sincerely sorry to learn that you had a bug in the loyalty point system. It works daily for dozens of customers. We will therefore investigate your technical issue further.
Regarding the promotional beers, we informed you by email of the short DLUO. It should be noted that the DLUO system in Canada is different from that practiced in France, particularly for beers where many Quebec breweries indicate DLUOs of 3-6 months, up to 12 months... when DLUOs in France are 1 year and more. This is therefore a marketing choice of Quebec breweries, to highlight the freshness of the products, but which does not correspond at all to a physical reality: Quebec hops are often the same as those used in Europe.
Finally, regarding the responses to your emails, we are again sorry to learn your feeling that we did not provide any responses. Did you receive our emails?
We sent you a message on 18/12, two on 20/12, and one last on 22/12.
Remaining at your disposal,
We wish you, in the meantime, an excellent day.
Best regards,
The Kanata team
The service was very fast! The communication was very good! Very satisfied