English
★★★★★
based on 4956 reviews published
Latest customer reviews
Order compliant and arrived on time. Maple syrup lollipop excellent!
GOOD FOLLOW-UP VERY CLEAR AND FAST
Very pleasant
Well-made site, clear.
Excellent products and impeccable delivery. An extraordinary choice.
Very good
Great choice of Canadian products of very good quality. We know the origin of the products which is a guarantee.
Very very well designed
Fast shipping, clean and well packaged, I recommend
Order arrived on time so all good
I would like to find a greater choice of products.
You indicate that you would like a greater choice of products. Which products are you thinking of? 🙂
Thanking you in advance for your response,
Have a very nice day.
The Kanata team
Okok
I am completely satisfied with my order and its delivery. As usual! Thank you
Perfect. The order arrived quickly and the price is correct!
Fast delivery to the relay point. Good quality products.
Serious, speed, well-packaged products!
I had no issues with my order. Fast and careful shipping.... I hope to see more local products one day
Fast and very careful shipping
Super fast and never disappointed
Nice, clear and easy. No delivery problems. Everything is correct. Thank you very much.
A bit expensive for the products but very good service
Fast delivery, products very appreciated by my hosts especially the maple syrup lollipops. For one out of 2 boxes of cookies, the cookies arrived in crumbs and therefore not very presentable despite reinforced and careful packaging. That's the only point I regret. Delicious ice wine tea.
Thank you for your message.
We are absolutely sorry to hear that you received a damaged package of cookies. We have contacted you by email to offer you compensation.
Have a very nice day and see you soon,
The Kanata team
This is my second order and I am really VERY VERY satisfied with the products and the service
Very good products
Very good product; nice presentation; package well done and delivered quickly; that's all right!
Perfect for now Not everything is unpacked... gift at the end of the month But so far... everything is good, at least the number of bottles Thank you
Happy with the site's responsiveness. Great choice of products.
Order received very quickly. Package in good condition and products completely matching the catalog. Zero mistakes, thank you.
Intuitive. Quality products.
Perfect!!!! Efficiency, speed,... Everything is great!!! A big thank you!!!!
Good, no problem, order conforms to the order.
Very fast delivery, product conforms to the site, delicious product.
Order received very quickly, products well packaged.
Excellent service!
Clear site, easy order, fast shipping. I have already placed several orders with Kanata, it always goes well.
Very detailed site, and very clear! Order very well packaged!
This site could be very good if it weren't for all these out-of-stock references or 'restocked in July' but we don't have the year ... and cherry on the cake out-of-stock products after placing the order which leads to wasting time managing replacements or refunds. Too bad for a site that wants to be the European hub ..... However, the staff is very pleasant and efficient. Thank you to them
Thank you for your feedback.
Indeed, we work with microbreweries (and sometimes even nano-breweries!) that have the particularity (and interest) of offering seasonal brews and not necessarily continuous products throughout the year, as one could do with a classic lager. This then leads to potential stockouts, as we always want to offer the freshest beers possible.
We are nevertheless aware that this can be an inconvenience for some enthusiasts who would like to find these products all year round.
Also, in the same way, we favor products from artisan producers because they are more qualitative, more original, and authentic. The underlying difficulty lies again in the availability of products. A small producer may sometimes have stockouts, which an industrial producer may not have... but we prefer this risk, which does happen quite rarely (but it does happen!) to less qualitative and less interesting products in terms of taste.
Once again, we apologize for the inconvenience caused and hope to see you soon in our aisles.
Have a very nice day,
The Kanata team.
Clear site easy to use. Fast delivery
Very good
Very good