Customer reviews of Kanata

Fast, efficient, reliable

Superb, top-notch

Great as always!

If Kanata remains a decent company, the deliveries really leave something to be desired. Chronopost is never on time. Already, they receive the package, and almost within the hour, they send a message about a 'problem that will delay the delivery', if that's not messing with people. And for my part, they managed to send my package to Bastia, while I am indeed in the south, but in Montpellier. The package stayed all weekend, delaying another already delayed package by 3 days. I was planning a Poutine with my friends for New Year's: ordered on the 25th (so from the 26th to the 31st), and seeing the package stuck in Corsica, I urgently reordered on the 28th for the 31st, at a high price (as much for the order as for the shipping costs). Nothing arrived in the '24/48 hours announced'. I had to rush on the 31st to buy some Tome for my New Year's Eve. Everything arrived on Thursday the 3rd. Now at Kanata, you have to hit on their delivery company, I am personally unhappy with it and not particularly with Kanata.

Ultra-fast delivery, even during the holiday season. Perfect!

Perfect

Excellent in every way, whether it's the speed of the order and delivery, or the packaging, nothing to say. Now I know where to buy the Canadian products I love.

Easy to navigate and use site.

The products are consistent with what I know, so no surprises there. Nice selection of products, possibility to include a message for free and rather reasonable prices. The delivery day announced by Chronopost was not respected and the delivery fees, even with the express delivery discount, were higher than those displayed on the site. Customer service was quick but without a solution. So a correct experience but some points need improvement.

Fast, conforms to the order, thank you.

Nothing to report, a site we love. Very fast delivery especially for a last-minute Christmas gift. Package very well wrapped and protected with a little note that makes it special. Thank you to the whole team for your seriousness and especially a great year to you.

Excellent site, products conforming to the request, typical Canadian products and very fast delivery. Bravo Kanata!

Order delivered on time and arrived well at its destination.

Order delivered on time and arrived well at its destination.

Precise in their explanations, quick and quality products. I am happy to have discovered this site.

The site is very well divided by category which allows us to clearly visualize each product and the new items.

A bottle was broken upon delivery. I sent an email about this over a week ago and no one has replied. Too bad, the products are good but customer service leaves something to be desired.

Fast and careful shipping. A nice little note for the holidays. Thank you. I recommend.

Very good, fast and careful shipping!

Order delivered quickly.

I am loyal to the site! so good! so greedy and so easy! thank you and see you soon!

I received the order well. The merchandise is in perfect condition.

Super proud of your whisky which is super good, super packaging with this beautiful drawing and the little note. We want to thank you by wishing you our sincerest wishes for this new year. Abundance and prosperity.

Thank you and to Emilie for preparing our trip to the beautiful province! ;-)

Perfectly clear site.

Very serious, fast shipping and super products. Very satisfied with my purchase.

Found by chance.

Second order and still top-notch. Fast and quality delivery!

Very good site for delicious Canadian products! Friendly and serious team. Delivery price to home a bit high.

Perfect delivery.

Responsive team and always well-protected shipping. Always a pleasure.

Very pleasantly surprised by all the beautiful things about Canada that can be found, it's really great. I will not hesitate to recommend on the site.

Perfect from start to delivery!

Excellent products delivered very quickly.

Impeccable and fast delivery. Thank you!

Very easy to find the products you want. Delivery the day after the order. Hard to be faster!

The site is good, easy to use. I have placed several orders and everything has always gone well. On two occasions, an item was unavailable. Each time, I received a call from your services to offer me another choice. Very friendly people. And the little note that accompanies the package is always nice! Thank you.

Fast delivery, complete and carefully packaged. Excellent products. I recommend.

Some interesting items were no longer in stock. But otherwise very good.

Thank you Kanata! The shouik shouik cheese was perfect.. we traveled for the time of a homemade Poutine!