Reviews Kanata

4.8/5
★★★★★
based on 4956 reviews published

Latest customer reviews

5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 24/12/2022
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Answer from Kanata
Thank you Kevin Happy New Year 2023!
5 /5
★★★★★

The site is practical; you can easily find the products. The quality of the received products meets expectations. Great discovery!!

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Acheteur Vérifié
purchased on 23/12/2022
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Answer from Kanata
Thank you for your kind message Jean-Baptiste Happy New Year 2023!
5 /5
★★★★★

Well-made site, easy navigation and always a lot of choices

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Acheteur Vérifié
purchased on 24/12/2022
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Answer from Kanata
Thank you Malik Happy New Year 2023!
5 /5
★★★★★

Thank you

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Acheteur Vérifié
purchased on 27/12/2022
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Answer from Kanata
Happy New Year and Best Wishes 2023!
5 /5
★★★★★

Top packaging with a little note inside for the holidays, appreciated product, so we bought another one!

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Acheteur Vérifié
purchased on 28/12/2022
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Answer from Kanata
Thank you for your feedback Chloé It was a pleasure to introduce you to delicious Canadian products!
4 /5
★★★★☆

Very satisfied with the speed of delivery, well packaged in an insulated bag and fresh product. Too bad it has to be eaten within 3 days and the only downside is that for gifting it is preferable not to include the invoice in the package.

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Acheteur Vérifié
purchased on 28/12/2022
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Answer from Kanata
Thank you for your feedback Audrey I understand, as indicated on the product sheet, the Shouik-shouik cheese is frozen at the start of our workshop and is to be consumed within 3/4 days following shipment (consumption date indicated on the packaging). Happy New Year and Best Wishes 2023!
5 /5
★★★★★

The customer service is perfect as well as the ordered products. I recommend!

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Acheteur Vérifié
purchased on 17/12/2022
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Answer from Kanata
We do everything to satisfy you, thank you Anne-Sophie Happy New Year 2023!
5 /5
★★★★★

Good presentation of the products on the site.

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Acheteur Vérifié
purchased on 27/12/2022
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5 /5
★★★★★

In the middle of the year-end holiday season order sent and received very quickly (2 days). A little message from Julien on the package...super nice to have taken the time to do it Really very happy and the products are great. Arrived in perfect packaging and without breakage. I recommend whether it is the site or the products. Thank you to the whole team and Happy New Year 2023 to You

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Acheteur Vérifié
purchased on 22/12/2022
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Answer from Kanata
Thank you for your kind and encouraging message Chrystelle. I will pass your satisfaction to the whole team and to Julien. Happy New Year and Best Wishes 2023!
5 /5
★★★★★

Quality products Super delicious, well done to all the team, fast delivery My best wishes to all

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Acheteur Vérifié
purchased on 26/12/2022
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Answer from Kanata
Thank you for your feedback Philippe I will pass the message to the whole team Happy New Year and Best Wishes 2023!
5 /5
★★★★★

Site quite smooth.

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Acheteur Vérifié
purchased on 27/12/2022
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Answer from Kanata
Thank you for your feedback Mia Happy New Year 2023!
5 /5
★★★★★

Order placed very shortly before Christmas. Delivered within 24h. Perfect! The little extra: the card edited with the little note I had left (it was a gift). I didn't know this site before this first order but I recommend it to lovers of good whiskies

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Acheteur Vérifié
purchased on 23/12/2022
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5 /5
★★★★★

From the choice of products to delivery everything is very good

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Acheteur Vérifié
purchased on 20/12/2022
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Answer from Kanata
Thank you for your feedback Happy New Year 2023!
5 /5
★★★★★

Nothing to complain about, the products are delicious. As a Quebecer living in France, I find the authenticity of the products I used to know. I recommend!

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Acheteur Vérifié
purchased on 21/12/2022
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Answer from Kanata
Thank you Gabrielle We are the relay bridge from Canada in France! Happy New Year 2023
2 /5
★★☆☆☆

This is the second time I order and it's the second time that one item is changed without informing me and that I paid for!! I sent 2 complaint emails on the site recently and received no response. I am still waiting for the Metal moose on The loose plaque to this day as I never received it and I paid. It's a Christmas gift!!! On my first order, it was an amber flint that I never received!!! A dissatisfied customer.

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Acheteur Vérifié
purchased on 14/12/2022
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5 /5
★★★★★

Very satisfied with the products and the service. Thank you

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Acheteur Vérifié
purchased on 14/12/2022
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Answer from Kanata
Thank you Marie Christine Happy New Year 2023!
4 /5
★★★★☆

I wanted to order another pac, tigidou, but every time I clicked on it, it wouldn't open. It was only 2 days later that it was noted 'available soon'

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Acheteur Vérifié
purchased on 19/12/2022
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5 /5
★★★★★

Serious site and very fast 48h perfect I would recommend other products

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Acheteur Vérifié
purchased on 23/12/2022
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Answer from Kanata
Thank you for your feedback Christophe Happy New Year and Best Wishes 2023!
5 /5
★★★★★

Great, very very satisfied

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Acheteur Vérifié
purchased on 17/12/2022
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Answer from Kanata
Thank you Aurélie Happy New Year 2023!
5 /5
★★★★★

NOOOOOO

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Acheteur Vérifié
purchased on 18/12/2022
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5 /5
★★★★★

Fast shipping and well protected

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Acheteur Vérifié
purchased on 22/12/2022
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Answer from Kanata
Thank you for your feedback Herve Happy New Year and Best Wishes 2023!
5 /5
★★★★★

Everything is perfect from the order to the delivery! With a little appreciated artistic wink 😉

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Acheteur Vérifié
purchased on 23/12/2022
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Answer from Kanata
Indeed, we are not all very skilled in drawing, but we have the gift of making you smile! Happy New Year 2023!
5 /5
★★★★★

I love Kanata because when I want to send Quebec products to my family, friends, this site is practical and well-stocked and the delivery is fast

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Acheteur Vérifié
purchased on 23/12/2022
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Answer from Kanata
Thank you for your kind message Jessica Happy New Year and Best Wishes 2023!
5 /5
★★★★★

Very good site

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Acheteur Vérifié
purchased on 20/12/2022
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Answer from Kanata
Thank you for your feedback Nicholas Happy New Year 2023!
5 /5
★★★★★

Very happy with my order, products well packaged, fast delivery. Thank you for your drawings

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Acheteur Vérifié
purchased on 22/12/2022
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Answer from Kanata
Thank you Simone We love making drawings to share a bit of our good mood Happy New Year and Best Wishes 2023!
2 /5
★★☆☆☆

Mixed review. I must say that the delivery by Chronopost brings down the score given that with a delay of 96 hours I requested a cancellation and a refund of my order to see as it has not been done to this day

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Acheteur Vérifié
purchased on 19/12/2022
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5 /5
★★★★★

Thank you for everything. I appreciated your drawing and the signature on the package. I recommend 200% Don't change anything. Happy New Year to the whole team. Best regards. Michel

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Acheteur Vérifié
purchased on 20/12/2022
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Answer from Kanata
Thank you Michel for your kind and encouraging message. I will pass it on to the whole team. Have a pleasant year 2023!
5 /5
★★★★★

Great!

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Acheteur Vérifié
purchased on 21/12/2022
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Answer from Kanata
Thank you Dominique!
5 /5
★★★★★

Fast, efficient and quality products

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Acheteur Vérifié
purchased on 19/12/2022
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Answer from Kanata
Thank you for your feedback Alexandre Happy New Year and Best Wishes 2023!
5 /5
★★★★★

Products always of very good quality, delivered well packaged and with a little personalized note Super Keep it up

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Acheteur Vérifié
purchased on 19/12/2022
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Answer from Kanata
⭐⭐⭐⭐⭐Thank you Nicholas for your kind message. Have a pleasant year 2023!
5 /5
★★★★★

Wide and appetizing choice. Orders received quickly and in perfect condition.

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Acheteur Vérifié
purchased on 18/12/2022
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Answer from Kanata
Thank you Rémi for your stars Best Wishes 2023!
5 /5
★★★★★

This site offers a ton of all kinds of items, it's a Tabarnak cave!

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Acheteur Vérifié
purchased on 12/12/2022
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Answer from Kanata
Thank you Céline for your positive feedback. We try to offer a wide range to satisfy as many fans of the land of caribou as possible!
5 /5
★★★★★

First order on the site for a delivery to a friend. The delivery was very fast with good tracking, just a last-minute change of the Chronopost pickup point. My friend who received the package (a bottle of Sortilège whisky) told me that the bottle was well protected. I am therefore very satisfied and think this will not be the last one as we love Canadian products in the family.

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Acheteur Vérifié
purchased on 19/12/2022
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Answer from Kanata
Thank you Patricia Indeed, we recycle all our boxes to pack your bottles, a recycled and recyclable packaging. Our environmental impact is at the heart of our activity. Best Wishes 2023!
5 /5
★★★★★

Ordered from Canada for my family everything went very well the order was prepared sent and received in extremely short time well done!

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Acheteur Vérifié
purchased on 18/12/2022
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Answer from Kanata
Thank you for your feedback, Best Wishes 2023!
5 /5
★★★★★

Despite a product that was no longer available, the customer service which is very friendly is very responsive called me during the day and I received a product of the same brand the next day. Quality service, thank you.

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Acheteur Vérifié
purchased on 19/12/2022
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Answer from Kanata
Thank you for your message Alexandre Best Wishes 2023!
3 /5
★★★☆☆

Happy with the quality of the team but on the other hand the product received (Sortilège whisky 750cl) was leaking. The bottle in a horizontal position lets a very slight amount of whisky flow out making the bottle sticky. While the bottle is new, unopened with the plastic sealing the cork. Already losing product, it's borderline when giving a gift.

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Acheteur Vérifié
purchased on 16/12/2022
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5 /5
★★★★★

We who would like to introduce the culinary specialties and flavors of our country of adoption, had not found an alternative to postal packages that are likely to get lost or be confiscated by customs. Kanata offers this service at a reasonable cost and was also able to deliver quickly during the Christmas period. We are recurring customers because we have been very satisfied with the service for several consecutive years!

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Acheteur Vérifié
purchased on 18/12/2022
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Answer from Kanata
Thank you for your message Christophe Best Wishes 2023!
4 /5
★★★★☆

Navigation on the site: easy. The packaging was probably a bit tight because the bottle was broken. Customer service very good. For the rest, it was a gift, so I hope it will be appreciated.

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Acheteur Vérifié
purchased on 18/12/2022
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Answer from Kanata
Thank you for your feedback Yvonne Best Wishes 2023!
5 /5
★★★★★

The packages arrived on time and in perfect condition. Excellent compromise to let family and friends in France enjoy Quebec products without paying a fortune for shipping, without even being sure it will reach its destination. I have ordered from Kanata several times and regularly recommend it. Moreover, the managers are responsive to questions and issues!!

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Acheteur Vérifié
purchased on 16/12/2022
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Answer from Kanata
Thank you Poyac, We are very pleased! Best Wishes 2023
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 17/12/2022
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