Reviews Kanata

4.8/5
★★★★★
based on 4956 reviews published

Latest customer reviews

4 /5
★★★★☆

Good quality whisky and fast delivery but at a relay point and quite expensive....

User icon
Yoan P.
purchased on 10/01/2026
Translated review
5 /5
★★★★★

Thank you for the little surprise gift delivered with my order! Impeccable shipping, some delivery issues but the carrier is solely to blame, Kanata is not at fault.

User icon
Emmanuelle M.
purchased on 09/01/2026
Translated review
5 /5
★★★★★

Very good customer service, responsive. Thank you!

User icon
Marion W.
purchased on 07/01/2026
Translated review
5 /5
★★★★★

Site very easily accessible perfect packaging very good products

User icon
Josette C.
purchased on 07/01/2026
Translated review
5 /5
★★★★★

Top! super fast delivery, available team I love ordering from Kanata

User icon
Louise K.
purchased on 30/12/2025
Translated review
5 /5
★★★★★

Nothing to report on the order, delivery

User icon
Véronique A.
purchased on 07/01/2026
Translated review
4 /5
★★★★☆

Order received at the relay, good products

User icon
Sylvie S.
purchased on 08/01/2026
Translated review
5 /5
★★★★★

A very friendly, responsive, and professional team

User icon
Frédéric F.
purchased on 08/01/2026
Translated review
5 /5
★★★★★

I am very satisfied with my order, the site is very good and the delivery was on time.

User icon
Dominique F.
purchased on 03/01/2026
Translated review
5 /5
★★★★★

I love ordering my Canadian products on this site, wide selection, and fast delivery!

User icon
Louise K.
purchased on 30/12/2025
Translated review
5 /5
★★★★★

Site is always very satisfactory

User icon
Hélène L.
purchased on 07/01/2026
Translated review
5 /5
★★★★★

The navigation on the site did not pose any major problems for me

User icon
Robert R.
purchased on 05/01/2026
Translated review
5 /5
★★★★★

Navigation on the site is easy, good quality products, reasonable prices

User icon
Manuela F.
purchased on 01/01/2026
Translated review
2 /5
★★☆☆☆

3 cans to throw away because of bad condition and the customer service return is a 10% discount on the next order while the coupon included in the package is already 10% so no commercial management

User icon
Solène N.
purchased on 03/01/2026
Translated review
5 /5
★★★★★

No problem

User icon
Christopher C.
purchased on 02/01/2026
Translated review
5 /5
★★★★★

Apart from a slightly long delivery, I think it's due to the end-of-year holidays. The package was extremely well packed and as ordered.

User icon
Guillaume D.
purchased on 30/12/2025
Translated review
5 /5
★★★★★

Great selection of products. Navigation is super smooth! And good communication with the team, I had a billing issue, and I was treated very well, very cordially, and the issue was resolved quickly. A big thank you!

User icon
Valerie S.
purchased on 20/12/2025
Translated review
5 /5
★★★★★

Great selection of products. Navigation is super smooth! And good communication with the team, I had a billing issue, and I was treated very well, very cordially, and the issue was resolved quickly. A big thank you!

User icon
Valerie S.
purchased on 20/12/2025
Translated review
5 /5
★★★★★

Very good product

User icon
Suzanne D.
purchased on 31/12/2025
Translated review
5 /5
★★★★★

Superb quality, fast delivery, excellent products.

User icon
Thomas G.
purchased on 01/01/2026
Translated review
5 /5
★★★★★

Very user-friendly site, practical, easy with an incredible quantity of quality products. Ordering is very easy and tracking is impeccable. I highly recommend

User icon
Marc L.
purchased on 13/12/2025
Translated review
5 /5
★★★★★

Order delivered quickly and in perfect condition. Great variety of Canadian products available on the site. Recommended for enthusiasts. Ps: thank you for the note in the package 🙂

User icon
Nicolas W.
purchased on 28/12/2025
Translated review
5 /5
★★★★★

Order as expected, good information on the progress of the order

User icon
Florence C.
purchased on 29/12/2025
Translated review
5 /5
★★★★★

Very satisfied

User icon
Marc V.
purchased on 29/12/2025
Translated review
2 /5
★★☆☆☆

Prices not great and extremely disappointing delivery. Order placed at the end of December, the site promises delivery to a relay "within 1-3 days". Even considering the holidays, it's January 10th, so 6 days after January 4th (first business day). Very frustrated by this experience.

User icon
Nikola S.
purchased on 30/12/2025
Translated review
Answer from Kanata
Hello, Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Indeed, you placed an order on 12/30. It was shipped on 01/05, as carriers unfortunately did not operate before this date due to the end-of-year holidays. Your package was then delivered on January 10th, an extended delay exceptionally due to a snowstorm that severely disrupted deliveries during this period. Normally, our deliveries are very fast. We sincerely apologize for the inconvenience caused. Have a nice day, Emilie from Kanata
5 /5
★★★★★

You are extraordinary with a little note in the box as well... highly recommend... thank you

User icon
Pascal W.
purchased on 30/12/2025
Translated review
5 /5
★★★★★

Simple order, careful and fast shipping, and very good product!!! Thank you

User icon
Katylie H.
purchased on 24/12/2025
Translated review
5 /5
★★★★★

Many Canadian products at attractive prices, especially maple syrup. The shipment is carefully handled with impeccable tracking and delivery options.

User icon
Lucas E.
purchased on 26/12/2025
Translated review
1 /5
★☆☆☆☆

Very disappointed with the handling of my order. No delivery after 8 days even though the payment had been processed (€400). I contacted customer service who informed me that my order was suspected of fraud. It would have been appropriate to inform me. Order for the holidays did not arrive on time and no commercial gesture offered (nor granted when requested). Very disappointed

User icon
Yasmina A.
purchased on 14/12/2025
Translated review
5 /5
★★★★★

Kanata at the top of the top! Charming team as well! Kanata the best to supply all different kinds of Canadian gifts and food.

User icon
Cyril J.
purchased on 15/12/2025
Translated review
5 /5
★★★★★

Fast delivery

User icon
Christian B.
purchased on 21/12/2025
Translated review
5 /5
★★★★★

Excellent! Fast and super efficient. Thank you Kanata!

User icon
Alexis D.
purchased on 25/12/2025
Translated review
5 /5
★★★★★

Kanata is a site that offers you products made in Canada. Like the site's creator, I fell in love with Canada and to rediscover their specialties, there's nothing like KANATA to remind you of good gastronomic memories. Thank you Erwen for preparing my order with such care. Thank you all for helping us rediscover Canadian products that remain unforgettable for me! See you soon on Kanata.fr

User icon
Stéphanie P.
purchased on 24/12/2025
Translated review
5 /5
★★★★★

Product lived up to what I expected! Excellent poutine cheese curds, we found the taste of Canadian poutine! Very attentive staff if you have questions! I will order again!

User icon
Hatat C.
purchased on 25/12/2025
Translated review
5 /5
★★★★★

A+++

User icon
Sylvie B.
purchased on 20/12/2025
Translated review
5 /5
★★★★★

Excellent site and products, very good for deliveries and after-sales service

User icon
Jean-françois P.
purchased on 17/12/2025
Translated review
5 /5
★★★★★

Top, in terms of products and delivery. I recommend!

User icon
François P.
purchased on 19/12/2025
Translated review
5 /5
★★★★★

Great store with a choice of Canadian products Very friendly welcome!

User icon
Tony L.
purchased on 20/12/2025
Translated review
5 /5
★★★★★

Delivery as expected and correct timing

User icon
MickaÊl G.
purchased on 06/12/2025
Translated review
4 /5
★★★★☆

Because of my geographical location I only found the English site and I never saw the link to access the French content of the site. Although Canada is bilingual, there are French speakers in all other provinces and territories

User icon
Erick L.
purchased on 24/12/2025
Translated review