Reviews Kanata

4.8/5
★★★★★
based on 4956 reviews published

Latest customer reviews

5 /5
★★★★★

Very fast delivery, well-packaged parcel, well-protected products and responsive and adorable customer service! Simply perfect!

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Acheteur Vérifié
purchased on 26/05/2021
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5 /5
★★★★★

Very good site for Canadian (Quebec) products

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Acheteur Vérifié
purchased on 27/05/2021
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5 /5
★★★★★

Fast and efficient, we love it!

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Acheteur Vérifié
purchased on 25/05/2021
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5 /5
★★★★★

Excellent products, perfect packaging for shipping, the little extra inside the box that makes you smile (to discover for new customers), I have rarely seen a site so well done in every way. Bravo!

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Acheteur Vérifié
purchased on 25/05/2021
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5 /5
★★★★★

Very clear

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Acheteur Vérifié
purchased on 10/05/2021
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5 /5
★★★★★

Kanata is a company I recommend for both the quality of the products and the speed of delivery

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Acheteur Vérifié
purchased on 25/05/2021
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5 /5
★★★★★

Super organization, fast delivery and extra product (Maple syrup for us in a 1-liter can!!), And always a nice little note on the box from the preparer, too cute!

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Acheteur Vérifié
purchased on 26/05/2021
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5 /5
★★★★★

Very good site my family is satisfied. However, I find home delivery really expensive.

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Acheteur Vérifié
purchased on 25/05/2021
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5 /5
★★★★★

Very good products!

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Acheteur Vérifié
purchased on 25/05/2021
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5 /5
★★★★★

Very clear, intuitive site. Nice products. Extremely fast delivery (arrived the next day!). Very serious company, it's a pleasure! Thank you very much

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Acheteur Vérifié
purchased on 26/05/2021
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5 /5
★★★★★

Always 100% satisfied with Kanata: super products and very well packaged! A big plus for the addition of a nice personalized gift card with a personal message, thank you!

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Acheteur Vérifié
purchased on 25/05/2021
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5 /5
★★★★★

Excellent maple syrup. Fast delivery.

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Acheteur Vérifié
purchased on 20/05/2021
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 22/05/2021
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5 /5
★★★★★

Very clear site, the delivery was fast and well protected. And it's very nice to find a little note on the box.

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Acheteur Vérifié
purchased on 20/05/2021
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5 /5
★★★★★

Excellent site, you can easily find the products you are looking for. Good stock.

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Acheteur Vérifié
purchased on 25/05/2021
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5 /5
★★★★★

Very satisfied with my order delivered well packaged in the best time.

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Acheteur Vérifié
purchased on 24/05/2021
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4 /5
★★★★☆

Overall I am very satisfied the sauce is really good and the cheese too would have been better if the delivery had been faster the cheese expired the day after my delivery let's say that doesn't leave much time to eat it. Otherwise the site and the idea is perfect it would also be nice to have access to the contests even outside of France

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Acheteur Vérifié
purchased on 11/05/2021
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5 /5
★★★★★

Very satisfied fast and careful delivery thank you

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Acheteur Vérifié
purchased on 24/05/2021
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5 /5
★★★★★

Effectiveness kindness it lacks maple fudge

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Acheteur Vérifié
purchased on 21/05/2021
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5 /5
★★★★★

Very good, fast delivery, careful and attentive. very satisfied!

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Acheteur Vérifié
purchased on 22/05/2021
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5 /5
★★★★★

Compliant products.

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Acheteur Vérifié
purchased on 20/05/2021
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5 /5
★★★★★

Navigation rather easy and fast delivery.

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Acheteur Vérifié
purchased on 19/05/2021
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4 /5
★★★★☆

Clear and easy to use

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Acheteur Vérifié
purchased on 16/05/2021
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5 /5
★★★★★

Order arrived quickly at home. We started tasting the maple syrup: a good taste that reminds us of our vacation in Quebec

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Acheteur Vérifié
purchased on 13/05/2021
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5 /5
★★★★★

Perfect in every way

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Acheteur Vérifié
purchased on 19/05/2021
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5 /5
★★★★★

I have ordered several times from Kanata. Very satisfied with the products. Fast delivery. The site is very clear and easy to access

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Acheteur Vérifié
purchased on 18/05/2021
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5 /5
★★★★★

Well-constructed site, fast delivery, good service

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Acheteur Vérifié
purchased on 18/05/2021
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5 /5
★★★★★

The quality of the products and the kindness and competence of Emilie is very appreciated.

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Acheteur Vérifié
purchased on 15/05/2021
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5 /5
★★★★★

Great customer service, thank you!

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Acheteur Vérifié
purchased on 11/05/2021
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5 /5
★★★★★

Perfect order as usual. Site to recommend without moderation.

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Acheteur Vérifié
purchased on 16/05/2021
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5 /5
★★★★★

Very good site, serious, well packaged and pleasant (little smiley inside the box)

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Acheteur Vérifié
purchased on 16/05/2021
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5 /5
★★★★★

Wide range of quality Canadian food products at reasonable prices

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Acheteur Vérifié
purchased on 14/05/2021
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5 /5
★★★★★

Pleasant site, very careful packaging, fast delivery.

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Acheteur Vérifié
purchased on 14/05/2021
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5 /5
★★★★★

Always as perfect. Fast, professional, quality products

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Acheteur Vérifié
purchased on 14/05/2021
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5 /5
★★★★★

Always as good, perfect shipping, I recommend

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Acheteur Vérifié
purchased on 13/05/2021
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4 /5
★★★★☆

Fluid and easy to use

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Acheteur Vérifié
purchased on 12/05/2021
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5 /5
★★★★★

Very good service and excellent products! I recommend!

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Acheteur Vérifié
purchased on 12/05/2021
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5 /5
★★★★★

Products conform to their descriptions and delicious! Fast and careful shipping, I recommend!

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Acheteur Vérifié
purchased on 12/05/2021
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3 /5
★★★☆☆

Customer service request but no response..... disappointed

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Acheteur Vérifié
purchased on 05/05/2021
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Answer from Kanata
Hello,
Thank you for taking the time to rate your experience and I am sorry that you were disappointed with the handling of your customer service for your order No. 40782 from May 5, as we pride ourselves on responding to all our customers. You can also easily and quickly reach us by phone at 02 97 68 15 27.
Regarding your customer service request, my colleague responded by leaving a message on your voicemail the same day or the day after your email. It seems that you did not receive or listen to this message. On my part, I replied to you on May 19, particularly to explain that the defect of the mug was not one, as they all presented this way. The letters faded in places were worked to give it a vintage look. This is also specified on the product sheet.
I hope we will have the opportunity to prepare another order for you. And if by chance you need to reach us, do not hesitate to contact us by phone. We respond faster.
Have a good weekend,
The KANATA team
5 /5
★★★★★

Fast delivery, good variety of products.

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Acheteur Vérifié
purchased on 11/05/2021
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