Customer reviews of Kanata

Diligence and quality of packaging

Perfect

Order, fast and efficient.
Careful packaging, with a nice personal note on the box.
Fast delivery without issues.

Super site

Good products. Varied choice

Super

The Christmas boxes are great

I knew what I was looking for, I found it easily

Very fast service.

Easy navigation on the site, express shipping and super well packaged, and on top of that, a 'Merry Christmas' handwritten in the box. See you soon for the next order!

Fast delivery within 48 hours and very professional, thank you for the little Christmas note.
Quality products I recommend

Thank you to Sam for preparing the package and the warm little note for us. Happy holidays to the whole team

I have been ordering since last year and I had a wonderful souvenir, the presentation in a wicker box, little packages with numbers that really looked like an advent calendar. I loved it so much that I bought a second box for my sister who is on the other side of France, there was just the card with the message that needed to be refined, otherwise the maple syrup is of good quality and overall I was not disappointed with the content. And this year I ordered with my eyes closed for myself and my sister. What a disappointment when I saw the package, the description of the ad is the same as last year and the same price. No wicker box just a plain cardboard box nothing more, no numbers on the little packages and some gifts very disappointing especially the one that costs $4.50, having 3 times the maple caramel, I would have preferred postcards or a large poster. I called customer service because they were not responding by email, I expressed my dissatisfaction and disappointment especially for the second package which is a gift I am giving to my sister. The person I spoke to on the phone somewhat understood my dismay. I would have said to remove the word box, during the holiday season a box is a nice container not just a plain cardboard which has been corrected on the site, but I did not appreciate at all when they told me: 'I will call you back to see what we can do', only to never call you back and make you look like an idiot by calling them again, to hear that they had no box to replace and even to make a commercial gesture so I bought 2 packages so thank you for understanding my note to you to try to regain my trust. I wish you happy holidays to you and your team

Perfect for a first order

Carefully packaged product, fast delivery.

The bottles very well packaged, and the nice personalized note. However, regarding the cookies, it's a shame, they are all crushed. The quality/price ratio is more than correct, I will surely order from you again.

perfect in every way!

Perfect

very pleasantly surprised the little wooden hearts are beautiful

Super nice!

Very fast delivery. I was very well informed throughout the ordering process until delivery. The packaging is very very beautiful, it makes a big impression. And the Quebec products are of very good quality.

Very good and responsive due to the lack of Caribou

Impeccable products. The items for the poutine are delicious. Perfectly packaged and delivered. Thank you for the little note in the box!

Fast delivery and in accordance with the order. However, it would be interesting to specify the average shelf life on the site because I did not think it was so short for fresh cheddar for example

Magnificent site, a dynamic and attentive team. Well done to all of you

Perfect! Fast delivery, packaging more than perfect, items very well protected, and the communication is top. I recommend +++++

fast delivery and well-made package

Super products and fast delivery. Top!

The discovery package is great. I am happy to find couic couic cheese.

Very good site, clear and intuitive.

We had a phone exchange with Emilie, great welcome, very friendly and especially very responsive. Fast shipping and thank you for the nice little note from Florent.

Very good

very happy with the products received quickly and well protected

I am super happy with my order, and the delivery is a real plus, neat and attentive! I am sure I will order again!

Perfect from order to receipt!

Perfect, thank you very much! My order was very well packaged and received very quickly.

Impossible to make a direct search, must go through the reception and then refine our search based on the proposed categories

I am delighted with my order! This site is a great idea, the delivery was very fast and the package was very neat! My family who received the package loved the little note written on a postcard. Great experience, I will gladly order again!

You can feel a lot of seriousness in this company, well done.

very good products, fast delivery, in a word: perfect.