English
★★★★★
based on 4956 reviews published
Latest customer reviews
Very well organized site.
Easy to use, with very good products
Authenticity of products
Quality products, fast delivery
3 boxes of maple syrup were all dented while the box showed no signs of "maltreatment". These boxes were meant to be given to friends and I am disappointed.
We have just discovered your disappointment on the AVIS VERIFIE site while you did not reach out to our customer service by phone or email. We understand that you may be disappointed, but it's a shame you didn't contact us directly.
If you had sent us photos as specified in our terms and conditions, we could have reshipped the rods because if they were damaged it is due to transport. We never put a 'dented' product in our packages and we take care to secure the products well in the boxes. Unfortunately, sometimes that is not enough! We could have made a damage claim with the carrier within 3 days following the delivery, but we are now out of time.
If you have the possibility to send us photos of the rods if they are still in your possession, we can try to obtain compensation from the carrier's customer service. Do not hesitate to contact us directly at [email protected].
We remain at your disposal, sincerely,
The KANATA team
Fast and efficient! I can't wait to taste the ordered products.
Fast delivery and product as expected
Poor packaging, damaged and torn! Too large a box for few products and very poorly protected! Moreover, either items were missing, or the box was tampered with!!! Very, very, very disappointed!!!
Impeccable and serious
Good
Fast well packaged impeccable service
Compliant delay
Package received on time and product corresponds exactly to my expectations I recommend without any problem.
Everything went very well! Super fast delivery. I recommend it to everyone. I will come back. Thank you. Best regards.
SUPER FAST RECEPTION AND VERY WELL PACKAGED - I RECOMMEND
A clear site, well-detailed products.
Fast delivery, products very well protected I am completely satisfied and I recommend Kanata.fr without hesitation
As expected
Always satisfied
Order as expected, well packaged, arrived on time. Nothing to complain about
A site where you can get authentic products of very good quality from Canada. The Chaga tea in particular is a health bomb.
Very very good
Lots of choices. Good products
Perfect. Impeccable service
The promo code mentioned in the email did not work. Fortunately, after a phone call to Kanata, they gave me another code that worked!
Very effective in every way
A box of maple syrup arrived "dented".
Many products out of stock... too bad
The delivery went well even though the postal services announced a problem when there wasn't one. The package is well protected and everything was simple from start to finish.
Excellent service nothing to complain about
Beautiful choice of products, good quality/price ratio, the team is very friendly and very nice
Perfect service and delivery
I find the shipping costs too high, and my usual parcel relay was not on the proposed list. A supermarket is not very convenient especially on Saturday.
Fast and efficient
Perfect site in every way!!
Fast delivery in careful packaging. The products correspond perfectly to the description
Very good site
Quality and fast delivery. I recommend
Excellent, responsive and attentive to their customers!
Product out of stock but once available Kanata informed me. Bravo for the follow-up.