Customer reviews of Kdo Jouets

Very good, but I had asked for customization and it arrived without...

I bought this cuddly toy to replace my grandson's lost comforter. Unfortunately, I received the package today. The plush is identical. And it's really very good quality. My grandson loves it. But I'm very disappointed with the delivery times, especially as I had chosen express delivery for 17 euros! It's a real shame that customer service didn't accept to make a commercial gesture for this delay. A discount on a future order would have been the best thing. 😞😞

It's not personalized as requested. There is an impact, the paint has jumped. It's small but it shows.

After 8 days, I still haven't received my order, and I don't have an estimated delivery date, so it's hard to put more than 2 stars on it. And I can't give an opinion on the plushies either, without having seen and touched them.

Fast shipping but wrong product delivered.

Personalization on a label not great

I ordered a chiffon doll personalized with my granddaughter's first name. I was a little disappointed because I thought that her first name would be embroidered on the doll and not glued on a plastic clip sewn onto the doll. Sincerely

Fine

I'm disappointed because I made an order for a personalized doll and I receive a simple doll with no first name, for the quality frankly it's expensive, and the plush stork is too small compared to the photo.

Order conforms, shipped quickly However, delivery not at all to the right mondial relay point, 1h round trip on foot instead of 5min.

Despite my order I still have not received the package for 1 month.

I am not disappointed by my purchase but by its personalization which consists in putting a sticker.

Error of size in the articles delivered compared to the order On the other hand beautiful quality of the product Too bad that the orders are not seriously prepared and consequently errors in the delivery harmful for the customer

Too bad, the ties to hang the stuffed animals broke

Order received damaged mail send waiting for a response

The word did not appear

Error on the order received. Waiting for the right size package.

I think it's a shame that there are so many costs. I'm practically doubling my purchase. On the other hand, everything is perfect for my customizable order. Sincerely Patricia

order conforms but I thought the product was of better quality, I am disappointed at this level

Good ease of ordering on the site, fast delivery. I'm not sure how much I'm going to pay for this, but I'm sure I'll be able to pay for it in the future.

I made a purchase that was shipped on Wednesday, April 28 and chose the 48 hour delivery. Today, Monday, May 3, the package is still not in the post office. Very disappointed for my son who is waiting impatiently.

Item delivered several days late... Very unpleasant communication with the after sales service.

Fast delivery. Original products. The mug is a bit damaged on the handle. Paint on 1mm burst. No time to change. Offered like this. It's a shame.

Deadlines met, good order processing

Hello, I ordered 2 mugs with the effigy of Alsace, on one of the mugs we could put the first name, I specified it, but it was not done! I am very very disappointed!

Order shipped on time

I am not very happy because a pen that I received did not even write, it did not have the inside part with the ink and no tip of the pen. I wanted to send you an email but in the end I didn't do anything because I think it would have been complicated and all that for a pen. But since you want to know, I'll tell you and next time I'll check them before sending them

Very large selection, reasonable prices. But not respecting the delivery time (order received in 5 days having paid a higher delivery rate to receive it in 48h).

Shipping costs too expensive

Product error: I ordered a blue mug and received it in red

Very long waiting time to receive my delivery, slow customer service to react to this problem. Little (no) information available on the status of the order and a loss of confidence quickly sets in for new customers. To improve this service I recommend that you keep your customers informed of delivery delays, without waiting for 2 emails of dissatisfaction. I did however appreciate the gesture of having the order shipped once I had received my second email and I appreciated receiving a stuffed animal identical to my order as an apology. Thank you for this gesture. However, if in the future I am in a hurry to receive an order in a short period of time, I will not rely on this site again.

The gift wrapping is not good and I didn't get my note with a little bit of decay.

Delivery time much too long

Well done site

Delivery a little long after purchase

The gift arrived as ordered. I paid extra to have it wrapped and ready to give and I received a piece of red gift paper that was not cut out properly! It is very disappointing!

I have just received my order and I am very pleased with the service and the quality of the product. I would like to thank you very much for the excellent service you have given me.

It was only the comforter ordered...

Plushies less beautiful in reality.

Very good site